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Embassy Suites by Hilton Denver - Downtown / Convention Center

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#21 of 151 Hotels in Denver
Certificate of Excellence
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Embassy Suites by Hilton Denver - Downtown \/ Convention Center
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2,337 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Denver - Downtown / Convention Center
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Showing 2,309: English reviews
Lexington, United States
1 review
5 of 5 stars Reviewed 1 week ago

Loved the location of this hotel. Was there to attend a conference at the Denver Convention Center and it was right across the street. There were several dining options within walking distance of the hotel. Only negative was the men's bar across the street

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kimberly M
Shanleigh S, Front Office Supervisor at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thanks for taking the time to leave us a review! Whether you are in town for business or pleasure, we are a great middle ground for any guest. Our location being across the street from the Colorado Convention Center and Light Rail stations, as well as outdoor shopping areas and restaurants, makes us a great hotel to stay in. We're... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We can't say enough wonderful comments about our room, the food, valet service or the overall service! Christopher Callahan, worked so hard each morning with his breakfast staff; it was a pleasure starting our day with him/them! There is a lot of food choices, so it's your fault if you can't find something new each day for breakfast. Heather was... More 

Helpful?
Thank T M
Management response:

Dear T M, Thank you so much for taking the time to compose such an amazing five star review. I promise that all of the departments as well as Chris and heather will all get the applause that they deserve for providing you with luxury service. I am also very happy to hear that we were able to return your... More 

Penfield, New York
Level Contributor
148 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice location and decent views. Breakfast is good (unless you stay for several days as it is the same every day) and the lobby area and staff are nice. Bed is comfortable. So why average rating? First impressions were bad. - tried to check in with digital key (HH app is pretty good) - but it did not work -... More 

Helpful?
Thank BeLaZe
Management response:

Dear BeLaZe, Thank you for taking the time to let us know how your experience was while staying with us here at the Embassy Suites Denver Downtown. I do apologize that your first impressions were not up to par, but thank you for sharing so we can continually capitalize on these issues and provide the best guest experience that we... More 

Sarasota, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice business hotel. Can't beat free nightly happy hour!! Staff was helpful, rooms very spacious and clean. Food in restaurants very good and walking distance to downtown area and shopping. Will consider again!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank hollysR5091VM
Management response:

Hello hollysR5091VM, Thank you for taking the time to give us such a nice 5 star review. We are happy to hear that you enjoyed the complimentary Managers Reception so much. Our staff always encourages all of our guests to stop by and enjoy the happy hour. I look forward to your next stay with us, and we hope that... More 

Durango
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Staying here now. There was no one at the front desk when I checked in with my team. It took 35 minutes to check us in. We went directly to the manager's reception where there was exactly ONE beer on tap, Coors Light. Denver has a plethora of breweries, and you have to choose the worst beer in the world?... More 

Helpful?
Thank Peanutranch
Heather M, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review

Thank you for taking time to leave us a review. I am sorry that we missed the opportunity to speak with you directly while you were in-house with us. I have already spoken with housekeeping, engineering and our food and beverage leaders to investigate and address the issues you've mentioned. I intend to reach out directly so that we can... More 

kevil
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everyone at this hotel were nice and helpful. The room was nice and large. It could use a little work to fix some chipping paint. The location was in walking distance of 16th Street, Art Museum, Money Museum, the Mint, Capitol, and the free shuttle. The breakfast was great. You do need to go to the fourth floor to check... More 

Helpful?
Thank volleyballmom34
Management response:

Hello volleyballmom34, Thank you for taking a moment to share how amazing your stay was with us. Our staff was thrilled to read how nice and helpful they were when they were encountered. They always try to go above and beyond for all of our guests. I am glad that you mentioned some of the attractions that are so close... More 

Ulysses, Kansas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was our first time to stay at Embassy. We took our youth group of 10 high school students and 2 chaperones. We were doing charity work for shelters down town. This hotel was a great location to everything we were doing. from Elitch gardens, to Bubba Gump shrimp (which is located right out of parking lot), to 16th street... More 

Helpful?
Thank donjon2016
Management response:

Dear donjon2016, Thank you so much for taking the time to complete such a great trip advisor review. I really want to thank you for mentioning how Cheri is the best. We think she is amazing as well and she loves to make an impact on our guests. We are happy to hear that your group enjoyed facilities and the... More 

Albuquerque Nm
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my second stay at this hotel. The value for your money is amazing! The suites have so much room!! 3 total sinks! I mean come on! The continental breakfast surpasses the regular, and free happy hour!! Will stay every time I'm in Denver! So close to everything! We walked everywhere!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Vanessa S
Management response:

Dear Vanessa S, Wow! What a great review! I don't think that I could have put it any better than you just did. Thank you for coming to stay with us so often. We are happy that our staff has made such an impact on you. The entire staff looks forward to welcoming you back when you come to stay... More 

Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

Mold mildew in bathrooms. Staff is lazy. Chipping Paint! Not even close to a normal Hilton Property! Stay somewhere else for the money! I feel robbed! Housekeeping is lazy and I'd never stay here again!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 985ashe
Management response:

Dear 985ashe, Thank you for taking the time to fill out a TripAdvisor review. I do apologize that your experience while staying with us was not to your expectations. All of our employees strive to ensure a great experience for all of our guests and I again apologize if you did not receive this treatment while under our roof. I... More 

Burlington, North Carolina, United States
Level Contributor
21 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful location and a easy walk to Mile high and downtown. Public transportation is readily available . Hotel staff and facility are wonderful. The included cooked order breakfasts are wonderful. Great family or business hotel.

Helpful?
Thank Hunt W
Management response:

Dear Hunt W, Thank you for choosing the Embassy Suites Downtown Denver as your home base for the football game. We love how close we are to all of our amazing Denver sports teams. It seems that everything during your stay went smoothly as expected. We hope that you will stay with us again sometime soon. GO BRONCOS!!! Thanks, Mat... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 

Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Address: 1420 Stout Street, Denver, CO 80202-3201
Location: United States > Colorado > Denver > Downtown
Price Range: $175 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Reservation Options:
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver
Hotel Style:
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
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