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Embassy Suites by Hilton Denver - Downtown / Convention Center

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1420 Stout Street, Denver, CO 80202-3201
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (448)
Room & Suite (183)
Dining (22)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Denver - Downtown / Convention Center
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 175 hotels in Denver
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Welcome to the newly renovated and redesigned Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening.
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Room & Suite (183)183
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
3,348Reviews42Q+A100Room tips
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Popular mentions
KimmyK65 wrote a review Sep 2020
Denton, Texas23 contributions3 helpful votes
I almost always choose Embassy Suites when travelling but this stay was a disappointment. COVID seems to have caused a complete disregard for customer service. I booked a room for three and there was, of course, only coffee supplies for two (happens all the time). There was an empty coffee packet in the coffee supplies. There was only one washrag provided and we ran out of kleenex (it was a one night stay). When I realized there was not enough coffee I went to the lobby and there was no one there to help me. Breakfast - which is the main reason I go to Embassy Suites - was awful - cereal, hot pockets and a frozen muffin. I have stayed at other hotels during the pandemic and they have done a much better job of providing a good breakfast with precautions in place. Also, there was no hand santizer in the lobby. Disappointed to say the least!
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Date of stay: September 2020
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Response from Steve Santomo, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center
Responded 4 weeks ago
Dear KimmyK65, I want to apologize for falling short of your expectations and know how our guests have come to appreciate our custom cooked to order breakfast. Although we have not yet been able to return to our typical breakfast experience due to the need to enforce social distancing, we do offer a variety of items to-go including: an assortment of cold cereals, a variety of yogurts, breakfast muffins, hard boiled eggs, oatmeal, whole fruit, hot pockets or breakfast sandwiches, juice, fresh coffee and bottled water. We do hope to be able to re-open our breakfast area in the near future but do understand your disappointment. With regards to the hand sanitizer station, we do have 12 of them located throughout the hotel, that are filled frequently so I'm sorry that you were not able to locate them. I do hope that you will give us another opportunity to host you again in the future. Please feel free to reach out to me directly and I will be sure to personally handle your reservation. Thank you!
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Melinda F wrote a review Jul 2020
Sheridan, Arkansas90 contributions22 helpful votes
Hotel's Favorite
Traveling from Wyoming to Arkansas and needed a clean, comfortable and spacious room to spread out and relax. Couldn’t have been better and couldn’t hear one thing which is a worry about being in a downtown area. The only thing and they really tried to provide but their breakfasts are usually a big deal for us to stay there but with COVID, they provided a sack breakfast of a muffin, orange, milk or OJ. Just wasn’t the same but it wasn’t their fault.
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Date of stay: July 2020Trip type: Traveled with family
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Response from Steve Santomo, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center
Responded Aug 27, 2020
Dear mbfinley, Thank you so much for your kind words. I am glad that you enjoyed your stay with us. I'm also happy to inform you that we have added breakfast sandwiches, yogurt and an assortment of breakfast cereals as additional options. Although it is still a bagged "to-go" breakfast we hope to return to a custom cooked to order breakfast in the future. Thanks again for your comment. We look forward to your return!
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Tony A wrote a review Jun 2020
San Jose2 contributions1 helpful vote
Due to the Covid-19, Our seminar was canceled in Denver. This made the trip unnecessary and they refused any form of refund or compensation. We would have accepted credit vouchers towards other Hilton properties but they said our payment was not refundable!!!!! POOR POOR Business model! I'm not sure that Hilton will do anything but I will complain! I will not ever book with Embassy Suits again.
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Date of stay: June 2020
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1 Helpful vote
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Response from GeneralManagerESDD, General Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center
Responded Jun 16, 2020
Dear A1925HTtonya, I am so sorry that you were disappointed with the way your reservation was handled. I believe there was some miscommunication on our part and would be happy to personally handle the situation to help restore your faith in our property. Please contact me directly at the hotel by dialing 303-592-1000. I will be happy to resolve and look forward to hearing from you soon!
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LauraWren wrote a review Mar 2020
Durango, Colorado21 contributions4 helpful votes
This hotel is literally closer to the convention center entrance than the actual event! Attending the conference as a booth vendor, we carried booth decor across the street, which was closer than from the entrance to the ballroom!
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Mobile24612700873, Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center
Responded Mar 18, 2020
Thank you for the feedback! We do have an awesome/convenient location! We are steps away from Colorado Convention Center, and many restaurants/bars/entertainment. See you back soon!!
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Funtraveler2014 wrote a review Mar 2020
Las Cruces, New Mexico4,942 contributions221 helpful votes
+1
This hotel has a great location that is next to the convention center, many restaurants and attractions. There is onsite parking. It is expensive but competitive for the area. The hotel has had a great update and it feels modern and clean. We only stayed one night and had some issues with the thermostat in our room, but it eventually was fixed. The people were very friendly and the breakfast was very good. There is also free WIFI if you are a Hilton Honors member. I can recommend this hotel and I will return again.
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Date of stay: March 2020Trip type: Traveled with family
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Response from Mobile24612700873, Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center
Responded Mar 15, 2020
Thank you so much for taking the time to share your experience! Thank you for your loyalty!
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PRICE RANGE
$181 - $357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites denver - downtown / hotel denver
LOCATION
United StatesColoradoDenverCentral Business District
NUMBER OF ROOMS
403
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Frequently Asked Questions about Embassy Suites by Hilton Denver - Downtown / Convention Center
Which popular attractions are close to Embassy Suites by Hilton Denver - Downtown / Convention Center?
Nearby attractions include EscapeWorks Denver (0.1 miles), The Denver Center for the Performing Arts (0.2 miles), and The Clocktower Cabaret (0.3 miles).
What are some of the property amenities at Embassy Suites by Hilton Denver - Downtown / Convention Center?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Denver - Downtown / Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Denver - Downtown / Convention Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Denver - Downtown / Convention Center?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton Denver - Downtown / Convention Center?
Conveniently located restaurants include Corinne, Edge Restaurant & Bar, and Sam's No. 3.
Are there opportunities to exercise at Embassy Suites by Hilton Denver - Downtown / Convention Center?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Embassy Suites by Hilton Denver - Downtown / Convention Center located near the city center?
Yes, it is 0.5 miles away from the center of Denver.
Are any cleaning services offered at Embassy Suites by Hilton Denver - Downtown / Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Denver - Downtown / Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Embassy Suites by Hilton Denver - Downtown / Convention Center?
Many travelers enjoy visiting Denver Union Station (0.7 miles), Molly Brown House Museum (0.9 miles), and Landmark's Mayan Theatre (1.8 miles).