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Courtyard Denver Downtown

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#56 of 154 Hotels in Denver
Certificate of Excellence
GreenLeadersSilver level
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Courtyard Denver Downtown
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735 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Denver Downtown
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Showing 722: English reviews
Colorado
Reviewed December 20, 2016

Have stayed at this property for years when attending events in downtown Denver - but no more. Last trip sealed the deal. Ceiling over the bathtub was visibly cracked and started leaking water when the shower was turned on in the morning. Front desk staff person that a.m. offered no apology when I called and told him we needed another...

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Helpful?
1Thank GoBlueinColorado
Jason M, General Manager at Courtyard Denver Downtown, responded to this review

GoBlueinColorado- Thank you for staying with us and for your candid review. I'm very sorry for your experience and it is certainly not our standard. We have taken corrective action to address the issues you noted and will work to regain your trust. We take pride in our service and our hotel and apologize we did not meet your expectations.

Dillon
Reviewed December 19, 2016

Our previous stays here were delightful. Things have changed. Gruff east European front desk. Curt and explained little, not helpful. Called 20 minutes ahead to get my car out of the 37 dollar a day valet, and front desk failed to let them know, took another 20 minutes to get my car. We were in town to see a play,...

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Helpful?
1Thank Snowpiste
Management response:

We understand the frustrations you experienced throughout your stay and are truly sorry. I again apologize and hope that if you travel back to Denver, you will give us the opportunity to show you what a true Courtyard Marriott Denver downtown stay is like, as you have experienced in the past. The city is making positive strides help reduce the...

Snowmass Village, Colorado
Reviewed December 16, 2016

This was my second stay at Courtyard Denver within one year. It is a good downtown location on the 16th Street Mall, walking distance from very good restaurants. I was disappointed that basic television cable service in the room was not available. When I made a request for service (twice over two days), I was eventually informed by the responding...

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Helpful?
1Thank Debra H
Management response:

I am so sorry to hear that your recent stay was not to your usual standard. We truly do pride ourselves in providing above and beyond service and to hear this was not delivered during your stay is unfortunate. We apologize for not clearly communicating the television situation with you upon check-in, we will be following up with our associates...

Cape Coral, Florida
Reviewed December 4, 2016

I have not stayed in downtown Denver in a number of years and glad I picked this property.Located in the heart of downtown, lots of places to eat and shop. The convention center is a few block away as well. This property has an Embassy Suites feel with the open lobby. The staff were very nice and helpful. My room...

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Helpful?
Thank Charles1019
Reviewed November 6, 2016

My partner and I planned a stay at this Courtyard after a social event in Denver. We live about 30 miles away, but preferred not to drive home. Immediately after checking in we learned that we had an emergency at home and needed to return home in any event. Staff, especially night manager Calee Grabinski, were extraordinarily accommodating and saw...

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Helpful?
Thank Karl K
Uppsala
Reviewed November 6, 2016

The hotel is at the end of the pedestrian street (16 th str). The staff was really friendly and helpful. The check-in was very fast. The hotel and rooms were a bit worn down, but very clean. Very comfortable beds. Not sound-proof walls between rooms. Not enough light in the bath-room. The restaurant at the hotel was not worth the...

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Helpful?
Thank LenaUppsala
Unionville, Connecticut
Reviewed November 3, 2016

We liked this location for walkability to events as well as access to public transportation It was a lovely hotel with very friendly and accommodating staff. We were tired when we arrived and found the hotel restaurant to be convenient and very good.

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Thank Jean F
Reviewed November 1, 2016 via mobile

The staff were consistently and universally friendly. The fitness center is well equiped. There are plenty of comfortable nooks in public sections for meeting with associates. In room amenities were generous.

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Thank Kate P
Portsmouth, New Hampshire
Reviewed October 29, 2016

No complaints about the hotel, the staff was friendly and the room very nice and the trolley is right outside. The area is not what it was 20 years ago, which at the time was the place to be. Now the outside door to the 16th St Mall is locked at night and there were several minor police "events" going...

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Helpful?
Thank MyBackPages
Stockbridge, Georgia
Reviewed October 26, 2016

While in Denver for business, I enjoyed staying at this property. Just a short walk from the Colorado Convention Center, it is conveniently located on 16th Street with access to the free trolley to Union Station and light rail to the airport. The facility is beautifully furnished, with a large and inviting lobby. Starbucks coffee is available at 6:00 each...

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Helpful?
Thank Wayne K
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our boutique-style Courtyard by Marriott Denver Downtown hotel is ideally located on the famed 16th Street Mall, just 4 blocks from the Colorado Convention Center and close to the best restaurants, attractions and shopping in the city. Visit the Pepsi Center, Coors Field, Larimer Square, Denver Pavilions and the Denver Center for the Performing Arts. Our Denver downtown hotel's stylish rooms and suites feature first-rate amenities, including luxury bedding, microwave, and mini refrigerator. We are housed in a beautifully renovated historic building, and offer distinguished meeting space ideal for corporate gatherings. Guests are invited to enjoy our fitness and business centers, and free Wi-Fi throughout the hotel. Be sure to visit our on-site restaurant, Rialto Cafe, offering award-winning cuisine. The Courtyard Denver Downtown hotel delivers comfort, convenience and style! ... more   less 

Additional Information about Courtyard Denver Downtown

Address: 934 16th St., Denver, CO 80011
Location: United States > Colorado > Denver > Downtown
Price Range: $188 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Denver Downtown 3.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Courtyard By Marriott Denver Downtown Hotel Denver
Denver Courtyard
Denver Marriott
Hotel Style:
#8 Green Hotel in Denver
#16 Family Hotel in Denver
#29 Romantic Hotel in Denver
#35 Business Hotel in Denver
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Denver Downtown staff and other travelers.
10 questions
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Questions? Get answers from Courtyard Denver Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Definitely avoid 6th floor”
 of 5 bubbles AK_KenZ, 4 weeks ago | Read review
“Do not get a room that has windows facing the atrium.”
 of 5 bubbles nevels2000, 4 weeks ago | Read review
“1) outside rooms; 2) corner rooms on floors 2, 3 & 4.”
  • If they ever remodel guest rooms, I hope they keep the cool desk chair and non-cookie cutter car
 of 5 bubbles coasterlink, Feb 5, 2017 | Read review
“No good views. Best are rooms overlooking the hotel's small parking lot toward the DCPA. Be sure you don't overlook the alley!”
  • View from room we were moved to after ceiling began leaking in our 1st room.
  • Crack in ceiling leaking water.
  • Housekeeping's creative use of a coffee cup lid for a soap dish (no soap dish in the bathroom).
 of 5 bubbles GoBlueinColorado, Dec 20, 2016 | Read review
“Not on the 2nd floor; limited local television service”
 of 5 bubbles DebraH446, Dec 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question