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Renaissance Denver Stapleton Hotel

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#34 of 151 Hotels in Denver
Certificate of Excellence
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1,438 Reviews from our TripAdvisor Community

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Showing 1,407: English reviews
Phoenix, Arizona
1 review
2 of 5 stars Reviewed 2 days ago NEW

Every twenty minutes, all night long, a light rail train passed by the hotel, blowing its horn. OMG! The horn was so loud that even ear plugs didn't block the sound. I give this review two stars because my room was good (a refrigerator would be nice) and the hotel staff was very helpful, but the train was simply unbearable.... More 

Helpful?
Thank md1106
Lubbock, Texas
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Renaissance Denver Hotel is a classy hotel. During the weekend the Vice President Biden stayed overnight. The secret service was everywhere. Internet mysteriously was non-existent. The restaurant, meeting rooms, food and staff were outstanding. The front desk person gave me a white noise machine when I called to ask if the train was going to run all night and... More 

Helpful?
Thank angelleaping
Scottsdale, Arizona
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The staff make this property - kudos to all- especially Chris from the bell desk. Unfortunately, I will not return due to sub par housekeeping, noise and internet connections. When traveling on business, these three pieces are key to a productive and restful stay. Heavy door slamming down the halls all night long combined with the continual trains with full... More 

Helpful?
Thank SLKNAZ
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

First and foremost, please accept our apologies for any shortcomings on your stay; please know that your comments have been shared with our housekeeping department to help us make improvements. We would like to mention that this train noise is only temporary, as the Federal Railroad Administration is conducting mandatory testing in our area, and we are told that this... More 

Necedah
2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel sits right next to train tracks and about every 20 minutes the train lays on its horn as it goes by. The lobby is also quit noisy as well. The bar is right in the center, with an open ceiling to all the rooms above. The bar was filled with music and people. Do not go here if... More 

Helpful?
Thank LORI W
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

We never want a guest to leave our hotel feeling frustrated, and we apologize that noise affected your stay with us. We have been told that train noise will be greatly reduced once mandatory railroad testing is completed by the Federal Railroad Administration, which should be shortly. However, we would like to mention that our parking and WiFi rates are... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

I was an exhibitor at a recent 3 day conference. In the ballroom as we were getting set up there were a number of questions -- and Russell answered everything with a smile and hustled to be sure we were taken care of right away. We also needed some trash cans for the room and he made sure that was... More 

Helpful?
Thank Susie S
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Our staff is always here to answer any questions you may have and help in any way we can, and we’re glad one of our associates made sure you had everything you needed for your conference. We’ll definitely share your compliments with him; he’ll be happy to hear them! It would be a joy to partner with you on a... More 

Bothell, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We booked on hotels.com and the price was very reasonable considering this quality of hotel. As my title says, it's a very modern looking place with cool decor. Best part was the quality of the staff - we stayed there for five nights and saw quite a bit of different staff. Every single one of them was pleasant and helpful.... More 

Helpful?
Thank r0land76
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Thank you for such thoughtful words on our staff and facility. It’s fantastic to hear that our friendly service was the best part of your stay with us and we’ll be sure to pass along your praise to the associate you mentioned. We would be happy to serve you again on another stay at the Renaissance Denver Hotel. Thanks again,... More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 6 days ago NEW

Lamont was extremely helpful with my maint issue checked in new room TV was not working Lamont came up and got me moved to another room one with a view at that Elle at the front desk was a great help also great hotel excellent people work here

Helpful?
Thank sh0e7727
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

We really appreciate your thoughtful and kind words for our associates here at the Renaissance Denver Hotel! Our team is made up of some incredible individuals and it’s fantastic to hear that two associates in particular provided you with the utmost in service. We’ll make sure they hear your praise and hope that we’ll get to serve you again soon.... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had the best staff. We were greeted by Chris who brought our bags up and a fridge which Kevin told us about for our milk. Daniel, who impressed me and now can say that y'all lol;, Bellman, Chris & Kevin. Really great guys; so helpful and friendly!!!

Helpful?
Thank KatyCollette12
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Thank you for taking the time to acknowledge several of our associates. It’s fantastic to hear that from the start to the end of your stay, the staff members you encountered were so helpful and welcoming. All of us hope to see you again soon at the Renaissance Denver Hotel. Thanks again, Brian Lenfestey General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Picked this hotel based on where we needed to be for a business trip and Erica M, who was on the early morning shift at the hotel bar was a delight each morning as she hooked us up with some freshly brewed Starbucks before dawn. Would stay there again just to see her smiling face before we head out the... More 

Helpful?
Thank Kate D
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

It’s fantastic to learn that the Renaissance Denver Hotel’s location was so perfect for your business trip! When you have a busy day ahead of you, it’s important to start your day off on the right foot, and we’re thrilled that one of our associate’s friendly service at the Elevate Lounge and delicious Starbucks beverages made for a great morning.... More 

Minneapolis
Level Contributor
199 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed 1 week ago

First, the train is VERY LOUD and passes by all night. I didn't sleep much during our 2 night stay. Rooms are clean and a nice size. We did have an issue with valet parking as they lost our car key. They did admit responsibility and paid for a new key once we arrived home (luckily we had a spare... More 

Helpful?
Thank Karsko
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

While we’re glad that you enjoyed staying in one of our well-appointed guest rooms, we regret that you encountered a few challenges during your stay. Train noise in our area is only temporary, as the Federal Railroad Administration is conducting mandatory testing in our area and should be greatly reduced shortly. Please accept our apologies again for the issue you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vivace! Ristorante
Vivace! Ristorante
Cuisines: Italian, American
Elevate Lounge
Elevate Lounge
Cuisines: Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Renaissance Denver Stapleton Hotel

Address: 3801 Quebec St, Denver, CO 80207-1629 (Formerly Renaissance Denver Hotel)
Location: United States > Colorado > Denver
Price Range: $107 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Denver Stapleton Hotel 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Renaissance Denver
Denver Renaissance
Hotel Style:
#16 Business Hotel in Denver
#18 Family Hotel in Denver
#22 Romantic Hotel in Denver
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