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Renaissance Denver Stapleton Hotel

#32 of 150 Hotels in Denver
Certificate of Excellence
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Renaissance Denver Stapleton Hotel
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1,369 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
Level Contributor
3 reviews
3 of 5 stars Reviewed today NEW

Nice hotel but I had an issue with the VERY RUDE operator Ebony when I arrived! Don't need to argue with staff when I first arrive in my room!! Staff tried to make it up to me despite the fact it didn't work! Only shining light was the bellman CHRIS! Extremely sweet, considerate and went out of his way to... More 

Helpful?
Thank kandy f
1 review
2 of 5 stars Reviewed yesterday NEW

Stay away unless you're on business and can dump unexpected fees on an expense account. Wifi? Not free unless you're in the lobby. The amenities list free wifi,which is very misleading; and that list fails to mention the parking situation. Paid parking in their parking garage, unless you want to park on the street behind the hotel! The room was... More 

Helpful?
Thank Wes S
Rockwall, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Clean, quiet and well appointed room. Bed was very comfortable. Staff was courteous and attentive from arrival to departure. Vivace! Ristorante was absolutely wonderful! The breakfast was vast and fresh. At lunch I had the butternut squash ravioli with sage butter, spinach and pine nuts - WOW it was amazing! Also had a cup of the tomato bisque - another... More 

Helpful?
Thank NanaGourmet
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here at the beginning of the month for business. I'm now back and realized I forgot to write a review of the excellent service I received. There was a slight error in my room service order. The staff, specifically Yemane, went out of their way to make it up to me. I would recommend staying in this hotel... More 

Helpful?
Thank blizalied
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Thank you for recommending the Renaissance Denver Hotel as a great place to dine and stay in the Stapleton area! Although we regret the issue you encountered with room service, it’s fantastic to hear that one of our dining associates went above and beyond to make things right. We’re so glad that you returned to us again this month, and... More 

Willamette Valley, Oregon
Level Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Such mixed feelings about this hotel. We needed a hotel with shuttle service from the airport and not too far from downtown, and it met those needs. The room was great -- recently remodeled and good beds and linens. And, the staff was friendly and helpful, especially the bellhop who on our first morning arranged for a complimentary shuttle to... More 

Helpful?
1 Thank ESNODs
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Your comments about your recent stay are appreciated. We are happy to learn you found our staff helpful and room comfortable, although we do regret if not everything was satisfactory. It is our hope the next time you need a hotel in the area you will choose to visit with us again. Thanks again, Brian Lenfestey General Manager More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 5 days ago NEW

Room was comfortable, staff was very friendly and helpful. Very nice gym and coffee shop. The only downside was the train that went by every 30 minutes or so. Other than that, which they had no control over. I would stay there again.

Helpful?
Thank Laura C
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

We would love to have you back with us at the Renaissance Denver Hotel! It’s great to hear that our staff and facilities, such as coffee in our Elevate Lounge and fitness center really impressed on your visit. With the opening of the light rail, gates have been installed on Stapleton’s railroad tracks which will greatly reduce freight train horns... More 

Kansas City, Missouri
Level Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great hotel and service. They put us at the concierge level. We enjoyed the breakfast and the pool. The updates were modern and the rooms were very comfortable. We would stay here again. The area around the hotel offered a lot to do with ample shopping and food options.

Helpful?
Thank kcbusinessguy
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Family trips are always a blast at the Renaissance Denver Hotel! We’re so glad that your family had a comfortable stay with us and enjoyed spending time in our Concierge Lounge, outdoor pool, and local shopping districts. The next time your travels bring you to the Mile High City, we would love to have you all back! Thank you for... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

Kudos to Lamont and Erica for remedying a malfunctioning television. Lamont was professional and promptly arrived when I reported my malfunctioning TV. When it couldn't be fixed, I was relocated to a new room, with the added bonus of drink coupons and access to the concierge level. Lamont and Erica definitely provided top notch customer service.

Helpful?
Thank Lori K
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Taking care of our guests is our top priority and we’re glad we could make things right after an issue with your guestroom television. We truly hope you enjoyed cocktails and spending time in our Concierge Lounge during your stay! Your kind words will definitely be shared with the associates you mentioned and we thank you for taking them time... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Renaissance Stapleton hotel for three nights for a conference. Accommodations were clean and the staff friendly. I was was unable to connect to the in-room Wi-Fi per directions provided so spent 15 minutes with IT on connection issues for my Android phone. My three colleagues were able to connect without incident. My Wi-Fi connection was solid... More 

Helpful?
Thank Amy D
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Our top priorities are ensuring that our guests’ needs are met and concerns are addressed, and we’re glad that our prompt attention and friendly service really made your experience at the Renaissance Denver Hotel a great one. We’ll definitely let the associates you mentioned know what an impact they had on your stay, and we hope we’ll have another opportunity... More 

Ogden, Utah
2 reviews
3 of 5 stars Reviewed 1 week ago

Good: The bed was comfortable. The room was clean. Bad: My god this hotel has a major noise problem. We got a room on the third floor that overlooked the highway. Train horn seriously every 15 minutes right outside the hotel, sirens, constant traffic...the windows might as well have been wide open. You would think the hotel would have installed... More 

Helpful?
Thank David M
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

We really appreciate your perspective on your experience at our hotel, and really wish that you had a stellar experience at our hotel. Currently, the Federal Railroad Administration is conducting mandatory testing in our area; this is not an everyday issue at our hotel and should be wrapping up shortly. We would like to mention that refrigerators are available upon... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vivace! Ristorante
Vivace! Ristorante
Cuisines: Italian, American, Gluten Free
Elevate Lounge
Elevate Lounge
Cuisines: Bar
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Denver Stapleton Hotel

Address: 3801 Quebec St, Denver, CO 80207 (Formerly Renaissance Denver Hotel)
Location: United States > Colorado > Denver
Price Range: $143 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Denver Stapleton Hotel 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Renaissance Denver
Denver Renaissance
Hotel Style:
#16 Business Hotel in Denver
#18 Family Hotel in Denver
#22 Romantic Hotel in Denver
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