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The Elevation Hotel & Spa

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The Elevation Hotel & Spa
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727 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Boulder, Colorado
Reviewed March 30, 2015

Hotel room and facilities were great. The kitchenette allowed us to ski in for lunch. The proximity to the lifts is really nice. However we were pretty disappointed that they couldn't provide late check out when the hotel was not even close to being full or busy.

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Helpful?
4Thank jshien
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Jshien, Thank you for staying at our hotel and for taking the time to write a review. I appreciate your kind words, and I'm glad to hear that you took advantage of our ski-in/ski-out convenience. Meanwhile, I appreciate your feedback about your check-out experience; we're always looking for new ways to improve, and I'll keep this in mind. I...

Reviewed March 25, 2015

I stay at hotels frequently as I travel frequently for work and business. This place is just bad on all levels. I'll start with my check in process. I paid for a mountain view delux room. I could have booked on Expedia cheaper and called the hotel to see if they would match the rate. They advised no and I...

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5Thank Ametz72
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Ametz72, Thank you for staying at our hotel and for taking the time to write a detailed review. I read through your comments and made several notes about things I need to address right away. I appreciate your honesty and would like to assure you that the customer service you experienced does not meet my standards either. I understand...

Lubbock, Texas
Reviewed March 24, 2015

This is by far the best place to stay for ski in/ski out in Crested Butte Mtn. Don't let the word hotel fool you; there are rooms with 1 bedroom, 2 bedroom and FULL kitchens. You walk out 25 ft to the snow and slide down to the Red Lady. Service was impeccable, everyone is friendly and kind. We used...

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Helpful?
1Thank shana d
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Shana, 5 stars! Thank you reviewing our hotel. I am glad to hear that you enjoyed your resort experience, and hopefully, we've earned your return business. Meanwhile, I appreciate your comments about 9380. Please know we're actively working on improving our restaurant, so if you choose to stay with us again I'm sure you'll have a better experience. Sincerely,...

Colorado Springs, Colorado
Reviewed March 23, 2015

The Elevation is NOT a cheap hotel. I was lucky to snag it on a Travelzoo deal which made it reasonable. That said, this is a very good property. It is a true ski-in, ski-out hotel perhaps 20 yards from the main lift. The positives are: excellent service, large, quiet, well-appointed rooms, comfy bedding, in-room Wi-Fi, indoor/outdoor pools & hot...

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Helpful?
Thank Steve A
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Steve, Thank you for writing a thorough review about our hotel and the time you spent in Crested Butte. It sounds like you had a great time, and I'm glad to hear that our hotel exceeded your expectations. Please keep us in mind the next time you're planning a vacation. We'd be glad to have the opportunity to serve...

Denver, CO
Reviewed March 19, 2015

We've stayed here several times, throughout all the seasons, and love it here. It is a great deal for being right on the mountain, and the rooms are so comfortable, it's hard to leave them even for what CB has to offer. The only reason I wouldn't rate it excellent is that they have some operational issues. They have so...

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1Thank mikaelroth
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello mikaelroth, First and foremost, thank you for your loyal business! We love our returning customers because we know they love Crested Butte as much as we do. I appreciate your kind words and will keep your suggestions in mind as we look for new ways to improve our customer service. Best wishes until the next time we see you....

Burnet, Texas, United States
Reviewed March 18, 2015

We just returned from a family vacation at the Elevation Resort & Spa. We could not have asked for a better place or better weather. The Resort was a perfect location for those family members that enjoy skiing and also for those of us that don't ski. The rentals were close; they had a place to store the rentals when...

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Thank Pat K
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Pat, It sounds like you had an awesome trip; one your family will never forget! I am glad we could help make your vacation special, and I will make sure to pass your compliments on to our staff members who served you. Hopefully, we'll have the chance to host you again next year so your family can perfect their...

Reviewed March 17, 2015

We checked in Friday March 13th around 6pm. At that time we left the truck with the valet. The vehicle remained parked with the valet the entire stay. We checked out around 11:30am on sunday and drove home to the Denver area. While unloading i noticed a very sizable dent around 2' long and a scratch to go with it....

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Thank Smith915
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Smith915, I have been working on this issue, and I understand your frustration. Please know that we value your business and hate that you had a negative experience after you checked out of our hotel. I know that you've had multiple conversations with managers on our team to discuss the details of this incident, and we'll continue to be...

Dallas
Reviewed March 17, 2015

Our third stay at the Elevation this year (2015). However; not three years in a sequence. We've stayed the prior three years in a slope side condo. This year it was just the three of us (immediate family), so we opted to stay at the Elevation in a slope side suite. The room was great, the daily maid service was...

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1Thank kwajazz
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Kwajazz, Thank you for taking time to write a review of your stay at Elevation. You mentioned that you've visited CB a few times in the past, and we are honored that you chose to stay with us this time! I'm glad you liked the location, your room and the cleanliness of the hotel, but I understand your frustrations,...

Denver, Colorado
Reviewed March 16, 2015

A weekend ski trip to Crested Butte was the draw and the location of the resort was perfect. We were able to park the car and check in early then head right to the slopes. The room was really nice and spacious. It was clean and quiet even though we were close to the elevator. The king size bed was...

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1Thank Cologirl425
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Coloradogirl425, Thanks for taking the time to write a review. I am sure our future guests will find your feedback to be very helpful! I appreciate all of your kind words and your comments about the breakfast buffet in our restaurant. We're always looking for ways to improve, so I will keep you notes in mind. Thanks again. Sincerely,...

Colorado Springs, Colorado
Reviewed March 16, 2015

Pros: Great location right at the base of the mountain. Very easy to get to town. Great service. Lovely wine/cheese evening service. Great internet. Lovely hot tub area overlooking mountain. Great gym. Fun play areas for kids. Easy ski storage. Cons: The parking lot is a horrible feat of engineering making parking very difficult, as well as trying to get...

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Helpful?
Thank Sillymango
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Sillymango, Thank you for writing a thorough review of your trip to Elevation. Overall, it sounds like you enjoyed your stay but were looking for a more tranquil environment (you're right, this time of year our hotel is buzzing with excitement). Please know that we value your business and your honest feedback. I am confident that you come to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Elevation Hotel & Spa is the only full-service ski-in / ski-out hotel at Crested Butte Mountain Resort. The completely renovated property features 262 rooms and spacious suites. Enjoy first-class amenities and services, including swimming pool, hot tub, wireless internet, Spa treatments, Fitness Center, bell and concierge services. The on-site 9380 Prime Restaurant & Bar serves breakfast, lunch, and dinner. The Elevation Hotel & Spa offers the ultimate slopeside luxury and convenience. ... more   less 

Additional Information about The Elevation Hotel & Spa

Address: 500 Gothic Ave, Crested Butte, CO 81225
Location: United States > Colorado > Crested Butte
Price Range: $148 - $627 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elevation Hotel & Spa 4*
Number of rooms: 262
Reservation Options:
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Also Known As:
The Elevation Hotel Crested Butte
The Elevation Hotel And Spa
Elevation Hotel Crested Butte
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Questions & Answers

Here's what travelers have asked, with answers from The Elevation Hotel & Spa staff and other travelers.
13 questions
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Questions? Get answers from The Elevation Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for Pam Dole. She will set you up with the perfect room.”
  • Balcony View
  • Pam Dole (hotel specialist), Margie (wife) and Quincy (Peke)
 of 5 bubbles M7827RNjerrym, 2 weeks ago | Read review
“slope side is best view”
 of 5 bubbles Harper75205, 2 weeks ago | Read review
“Stay somewhere else”
 of 5 bubbles 646AliciaJ, 3 weeks ago | Read review
“large room with plenty of closet space and drawers”
 of 5 bubbles danielak946, 4 weeks ago | Read review
“We heard that the room could be loud and were thankful for getting a room that shared one wall with the housekeeping room. We did hear people in the hallway (only until about 9pm and then the crowds went to bed), but the room was quiet during the night. ”
 of 5 bubbles ChristinaTS, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question