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Extended Stay America - Colorado Springs - West

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Extended Stay America - Colorado Springs - West
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95 Reviews from our TripAdvisor Community

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Showing 95: English reviews
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I was put up in the hotel by my property management company due to some work being done to my apartment. The grounds to the hotel are beautiful. The room we are in is nice.I have alot of negative reviews but my experience has been quite pleasent. In the later hours or early hrs of the morning I have noticed... More 

Helpful?
Thank Donita B
Manager_11525, Manager at Extended Stay America - Colorado Springs - West, responded to this review

We appreciate you taking time to share your experience. I am pleased to read how you enjoyed your stay. Based off of your review, our staff will having a meeting about making sure the front desk is properly staffed and eliminating smoke odors from the hallway. Thank you for bringing this to our attention. The staff and I would like... More 

Anaheim, California
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Employees are very friendly and accommodating. Stayed here again over the fourth of July, and was glad I saved money while still receiving an excellent level of service. Will gladly stay again next time around.

Helpful?
Thank Jerry T
Manager_11525, Manager at Extended Stay America - Colorado Springs - West, responded to this review

Thank you for taking the time to write a review of your stay. I am pleased to read how much great customer service our staff showed to you. It is also great hearing how affordable our rates were that you saved money. Thank you again for sharing your comments with us. We look forward to hosting you again in the... More 

San Antonio, Texas
1 review
1 of 5 stars Reviewed July 2, 2016 via mobile

We walked into the "last room" available and were floored by the most nauseous smell of Indian food ever! It smelled like a damn restaurant!! The sheets were dingy and the bathroom door doesn't latch!! Don't stay here ever!!!! We were suppose to stay here 2 nights, but Checking out first thing!!! So pissed off!!

Helpful?
Thank Happytravler210
Manager_11525, Manager at Extended Stay America - Colorado Springs - West, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described regarding the the smell and the sheets is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, my team is actively inspecting and adding a 2nd layer of inspection to our daily routine. Additionally we... More 

Travelers are raving about these Colorado Springs hotels

Oklahoma City, Oklahoma
Level Contributor
8 reviews
5 hotel reviews
3 of 5 stars Reviewed June 10, 2016 via mobile

Not bad hotel for the price. Everything you need and the staff was friendly. Room was clean and comfy, bathrooms and showers were ok. The only thing I did not like was the heavy smoke smell. No sure if it was a smoking room or not. I would stay there again if I had to.

Helpful?
Thank 88erikf
Paonia, Colorado
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 2, 2016

It's just the basics, but the facility is clean and the staff is friendly. I chose it because it was an affordable alternative and I stayed 3 nights. You know how sometimes the most affordable choice does not meet basic expectations? Well, that is certainly not the case here! The check in was easy and the clerk was friendly. Though... More 

Helpful?
Thank RVJnCO
1 review
4 of 5 stars Reviewed April 30, 2016 via mobile

I have stayed at this location twice. If you're looking for room service and 5 star amenities, you're looking in the wrong place. If you want an affordable, clean hotel in a safe area with beautiful views, I 100% recommend this Extended Stay. They are flexible when possible. For example, online booking placed us in a smoking room (watch out... More 

Helpful?
Thank JRT251985
Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed April 26, 2016

Was a very nice place and location. All the staff was very friendly but the Extended Perks didn't comp. me for anything !!!! I had stayed with Extended Stay for over 2 1/2 years in Des Moines, IA and all over and in the rewards program and they raised the monthly price for a simple 30 days extra due to... More 

Helpful?
Thank 638jeff
Colorado Springs, Colorado
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 26, 2016 via mobile

This is by far the best experience I have had over the last year. The hotel is warm and welcoming. Clean main areas and working laundry facilities are only the beginning of what makes this an excellent choice of lodging. Working security locks give a real sense of security at night. Large bathrooms and plenty of storage space in the... More 

Helpful?
Thank Tracy B
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 28, 2016

Was looking to save a buck while in Colorado Springs for a conference, but left without spending the night because I was booked into a smoking room without my knowledge. Staff gave me a bottle of Fabreeze to ease the stink....uhhh, it didn't work. Hotel management and HQ staff refused refund even though a smoking room was not explicitly stated... More 

Helpful?
1 Thank Jonathan B
Portland, Oregon
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed March 4, 2016

this place seems to have turned into a long term stay place that has so many dogs its crazy. Its rundown and dirty too. I would not have booked here if I knew. If you are looking for a nice place you will have to spend extra but I wouldnt stay here. If you dont care and have a pet... More 

Helpful?
Thank joe p
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Colorado Springs - West

Address: 5855 Corporate Dr, Colorado Springs, CO 80919-5907
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range: $80 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Colorado Springs - West 2*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stayamerica Colorado Springs - West Hotel Colorado Springs
Extended Stay Colorado Springs
Colorado Springs Extended Stay
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