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DoubleTree by Hilton Hotel Colorado Springs

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DoubleTree by Hilton Hotel Colorado Springs
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968 Reviews from our TripAdvisor Community

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Showing 957: English reviews
Maywood, New Jersey
1 review
3 of 5 stars Reviewed 2 days ago NEW

This hotel was nods renovations. It seems they are working on it but it would have been nice to have known about it. The rooms need new carpet, bathrooms, curtains and a fresh new look. I was very disappointed when I walked in. I felt like it was just ok. When you are traveling you expect to walk into a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Fred L
Los Angeles, California
Level Contributor
174 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were in town for a large event, the rooms were quite nice, the staff very friendly and worked well with the large group setting. Loved going to the Airforce Academy and seeing the heards of Dear everywhere on the grounds, and its excellent sports complex. We had to move around in town to find the kind of Restaurants we... More 

Helpful?
Thank Ritchie H
Troy E, Manager at DoubleTree by Hilton Hotel Colorado Springs, responded to this review

Ritchie, Thank you so much for taking the time to fill out a survey from your recent visit to our hotel. We are delighted to know that our team took exceptional care of you, and your group. It is our goal to not only meet, but exceed our guest expectations and it sounds like we were able to do just... More 

5 of 5 stars Reviewed 3 days ago NEW

The staff at this location are extremely friendly and very professional. The ease of checking in was so refreshing and they made it a point to make sure I was comfortable. The room was very clean and comfortable as well. I would recommend this hotel to anyone that will be traveling to Colorado Springs on business or pleasure.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Wapple1206
Troy E, Manager at DoubleTree by Hilton Hotel Colorado Springs, responded to this review

Wapple1206, Thank you so much for the kind words. We truly do have a fantastic team, and we are delighted to know they took exceptional care of you on your recent visit. Any recommendations are greatly appreciated! When your travels bring you back to Colorado Springs, we look forward to serving you. Sincerely, Troy Erickson Director of Rooms DoubleTree by... More 

Tucson, Arizona
1 review
3 of 5 stars Reviewed 5 days ago NEW

Staying on 5th floor and elevator was out. Next nearest elevator was in a construction/ remodeling project. Not cool. I had gear and equipment to carry everyday. I understand that it was over a weekend, bit you have to get something like that fixed.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank williamhI7098LZ
Troy E, Manager at DoubleTree by Hilton Hotel Colorado Springs, responded to this review

wiliamhI7098LZ, Thank you for taking the time to informs us of your recent stay with us. We are sorry that you were inconvenienced by our elevator going down. We do everything we can to ensure our guest stay is exceptional, and unfortunately there are times that situations happen that we cannot control. Regardless of the elevator going down, our team... More 

Loveland, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

Elevator didn't work, tub didn't drain, toilet didn't work, ironing board broke, so it needs a lot of work. The staff works extra hard to make up for it. The evening cocktail hour was very nice and very tasty.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Charles P
Troy E, Manager at DoubleTree by Hilton Hotel Colorado Springs, responded to this review

Charles P, Thank you for you comments. We are happy to know that our team took exceptional care of you. We understand that we have some conditional issues that need to be addressed, and we will start a renovation in the next upcoming months. Our hope is that with the amazing team we have in place, and a new product... More 

Philadelphia, Pennsylvania
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

First the good. Service at the front desk is quick and friendly, and of course the Chocolate chip cookie is always a great way to be greeted! The hotel rooms ate also clean, and the hotel is in a good location if you want to visit Garden of the gods or Pikes Peak. Now, the not so good. The hotel... More 

Helpful?
Thank Rjon316
Troy E, Manager at DoubleTree by Hilton Hotel Colorado Springs, responded to this review

Rjon316, Thank you for your feedback from your recent visit. You will be happy to know that we will be completing a renovation of the property within the next few months. We are truly looking forward to this, and look forward to the positive comments our guests will share once done. Thank you very much again for your comments, and... More 

Denver, Colorado
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here quite a few times for work (nearly ten different trips this year). Sometimes my experiences are really easy and I have no complaints, other times I notice quite a few things I wish were different. Pro: The front desk staff is always great. Con: I've had a number of problems with super loud guests (teenagers running through... More 

Helpful?
Thank Bridget D
Troy E, Manager at DoubleTree by Hilton Hotel Colorado Springs, responded to this review

Bridget D, Thank you for taking the time to inform us of your recent stay with us. We understand that there are certain conditional issues within the hotel, which is why we will be completing a renovation within the next few months. Once complete it is sure to provide a clean, fresh, and smart rooms that our guests have come... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had just a brief stay but the hotel was lovely its dated but well kept and the rooms have been updated. Every one was kind but the one who stood out was Rio at breakfast she had the warmest welcome and was so accommodating during breakfast I watched her interact with other guests and her customer service is just... More 

Helpful?
Thank Elmartini88
Troy E, Manager at DoubleTree by Hilton Hotel Colorado Springs, responded to this review

Elmartini88, Thank you for your comments. We are happy to hear that our team took exceptional care of you on your recent visit. Thank you for acknowledging Rio for her fantastic customer service. Her consistent smile, and chipper personality is always a nice way to start the day. Thank you one again, and we look forward to seeing you again... More 

Indianapolis, Indiana
Level Contributor
415 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone here went out of their way to make sure I had a great stay. And after flying for 10 hours, I LOVED the water and the fruit and the cookies and the complimentary drink. This is my FIRST trip to Colorado Springs and I can thank the DoubleTree for being a special part of that. Sure, there's some renovations,... More 

Helpful?
Thank Rhonda B
Troy E, Manager at DoubleTree by Hilton Hotel Colorado Springs, responded to this review

Dear Rhonda B, We are so happy to hear you enjoyed your stay with us. To hear our hard work is paying off, and that our guests are noticing is music to our ears! We are here to serve, and our goal is that everyone can have the same experience you did while visiting. As noted we have started doing... More 

Holbrook
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Recently stayed at this hotel really needs updating. Room on Hilton Honors floor had a problem with pigeons noise and mess took two goes with the front desk to get it cleaned up. They need to address this issue you cannot open the doors. Front Desk Manager did not seem that concerned although resolved in the end. Geese are also... More 

Helpful?
Thank Stephen D
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Colorado Springs, responded to this review

Dear Stephen D Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make the DoubleTree by Hilton Colorado Springs your first stop when traveling to Colorado. Our Colorado Springs hotel is just off of I-25 and offers a complimentary shuttle to the Colorado Springs Airport. Walk to the World Arena Event Center just two blocks from the hotel. With scenic Colorado Rocky Mountain views of Pikes Peak and Cheyenne Mountain, our hotel is the perfect place to relax for both business and leisure travelers. Walk into the warm ambiance of our newly renovated Colorado Springs hotel and immediately feel like family as our friendly staff welcomes you with a warm chocolate chip cookie and superior customer service at check-in. During your stay, you can enjoy a convenient, casual breakfast, lunch or dinner in our hotel restaurants, Maxi's Bar and Grille and Atrium Cafe. If you prefer to go out, our ideal location is within walking distance of the restaurants, shopping and a 20-screen theater. Once you return to the hotel from a long day of business or leisure activities, we have plenty of ways to unwind and enjoy yourself. From dancing to a relaxing glass of wine in our new Quiet Wine Bar, heated indoor pool, inviting exterior courtyard, fitness center, and beautiful guest rooms (complete with ultra, high-speed wireless internet access), you're sure to find the perfect setting for your Rocky Mountain getaway. Don't forget to check out our DoubleTree Colorado Springs hotel specials for additional savings. Book one of our packages today, there's one for every budget. Check out all the great activities nearby: • Pikes Peak & the Cog Railway • Cheyenne Mountain Zoo • Seven Falls • Cave of the Winds • Ancient Native American cliff dwellings at Manitou Springs • U.S. Olympic Training Center • "Garden of the Gods" • Royal Gorge You can also enjoy hiking, fishing, horseback riding, golfing, sightseeing, jogging or hot air ballooning in the area. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Colorado Springs

Address: 1775 E Cheyenne Mountain Blvd, Colorado Springs, CO 80906-4030
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range: $127 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Colorado Springs 3.5*
Number of rooms: 299
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Booking.com, TripOnline SA, Agoda, Hotwire, Odigeo, Priceline and Travelocity so you can book your DoubleTree by Hilton Hotel Colorado Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Colorado Springs
Colorado Springs Doubletree
Hotel Style:
#11 Romantic Hotel in Colorado Springs
#19 Business Hotel in Colorado Springs
#30 Family Hotel in Colorado Springs
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