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Comfort Inn North - Air Force Academy Area

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Comfort Inn North - Air Force Academy Area
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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Valliant, United States
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Hotel was in bad neighborhood, charged more than tripadvisor booked. then they charged daughter MC $271. for a $2.71 drink, they refunded it finally on 7/25. she started using her money and they took it back out of her account on 7/27. They still charged me to much and her $271.00 for 1 drink.

Helpful?
Thank Judy W
Mark K, Guest Relations Manager at Comfort Inn North - Air Force Academy Area, responded to this review

Dear Judy W, I am sorry to hear about the issues that you experienced at our hotel. As previously discussed with you our front desk made a mistake and typed in the wrong amount and we are very sorry about that. We did refund it and show nothing in our processing company or system that in any way states that... More 

Baltimore, Ohio
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The entire hotel smelled like Raid bug spray & urine! I could not leave fast enough. But the worst part was the high pressure time share salesman that I was connected to after I made the reservation! They continued to call me as I traveled. I am a big fan of Choice Hotels but whatever group owns this one really... More 

Helpful?
Thank kelly C
Mark K, Guest Relations Manager at Comfort Inn North - Air Force Academy Area, responded to this review

Dear Kelly C, I am sorry for the issues that you experienced during your stay. I am not sure what may have been going on for the room or hotel to smell like raid bug spray or urine as I have not received any other comments about it from other guests. We do not use raid bug spray either way.... More 

Eden Prairie, Minnesota
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

There are some places in this hotel where you can see the staff is really trying hard - for example the nice shower heads and the USB outlets in every room. Then there are other areas where you feel like corporate just isn't giving them the funding to do it right - like the cracked tub flooring, the torn shower... More 

Helpful?
Thank Eric C
A TripAdvisor Member
5 of 5 stars Reviewed July 7, 2016 via mobile

We've had some terrible, some medium, some good. This one is great. I thought being next to I-25 side would be noisy but not so. Good clean room. Everything worked incl the nite/ reading lamp. Very convenient to the Air Academy. Had selection of nite foods and ice cold water. Easy parking even with trailer. Cold AC and a desk... More 

Helpful?
Thank A TripAdvisor Member
Mark K, Guest Relations Manager at Comfort Inn North - Air Force Academy Area, responded to this review

Thank you so very much for your wonderful review on our hotel. We accommodate many guests each evening and strive to make every stay a clean and comfortable one. I hope that we will see you again sometime soon! Sincerely, Andrew Sharp Guest Services Manager Comfort Inn North More 

Charlotte, North Carolina
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 3, 2016

This is one of the finest Comforts Inns I have ever stayed in. Everything was perfect, way beyond my expectations. I would wholeheartedly recommend this place to anyone or group for a nice place to stay. The staff are attentive and caring about the guests.

Helpful?
Thank CanonRandy
Mark K, Guest Relations Manager at Comfort Inn North - Air Force Academy Area, responded to this review

Dear CanonRandy, Thank you so very much for taking the time to write a review on our hotel. It is always a pleasure receive positive feedback and I will be sure to share it with my staff! We look forward to seeing you next time you are in the area! Thank you, Andrew Sharp Guest Services Manager Comfort Inn North More 

Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 30, 2016 via mobile

The staff were friendly and helpful. It's an older place and we were not informed that the only ice machine 2 floors down was out of order. Staff had a hard time keeping up with breakfast rush. Ran out of OJ and waffle batter causing delays. Carpet in the room had some stains, but otherwise rooms were clean. I would... More 

Helpful?
Thank Firse21
Mark K, Guest Relations Manager at Comfort Inn North - Air Force Academy Area, responded to this review

Dear Firse21, Thank you for taking the time to write a review on our hotel. We noticed the issue with the breakfast rush and have started bringing in a second person to help our normal breakfast person so that they may better keep up with demand. Our Ice machine has been out of order due to renovations we are in... More 

Level Contributor
5 reviews
2 of 5 stars Reviewed May 29, 2016 via mobile

Not updated, just lipstick on a pig. Several outlets in room didn't work, mold in shower and toilet was obnoxiously loud. Night shift out of uniform and unprofessional. Ice machine broken. Lobby was dirty.

Helpful?
Thank Kevin W
Mark K, Guest Relations Manager at Comfort Inn North - Air Force Academy Area, responded to this review

Dear Kevin W, Thank you for taking the time to write a review on our hotel. On behalf of my entire staff allow me to apologize for the issues you experienced during your stay. We strive to provide a clean and comfortable stay for all of our guests. Our Ice machine has been down due to retiling that we have... More 

Tennessee
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 18, 2016

We stayed here for one night in a king room. I chose this hotel based on the reviews from this website. It's in a fairly convenient location. Upon arrival I had to wait on a desk clerk to arrive because the sign said they were assisting other guests. After that, check in wasn't too terrible. The hotel definitely has some... More 

Helpful?
Thank volsgirl10
Mark K, Guest Relations Manager at Comfort Inn North - Air Force Academy Area, responded to this review

Dear volsgirl10, Thank you for taking the time to write a review on our hotel. Reviews help us to know what we are doing right, wrong and what we can improve upon. We accommodate many guests each evening and strive to provide exemplary customer service and a wonderful stay. I am sorry to hear that we failed you during your... More 

Salt Lake City
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 3, 2016

I like this place, I pretty much stay here when I am in Colorado Springs. The reviews about the staff are correct, they are helpful, attentive and personable. I am writing to say farewell to the 3-11pm front desk jockey, who's name is Joseph. His last day was yesterday, and I want to thank the owners for having the wisdom... More 

Helpful?
Thank mikey9
Mark K, Guest Relations Manager at Comfort Inn North - Air Force Academy Area, responded to this review

Dear mikey9, Thank you so much for your amazing review on our hotel. We have felt honored to have Joseph as a part of our staff for the past few years and trust me if we could convince him to stay we definitely would. We will miss him and he knows that he always has a place here at the... More 

Pearl
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 2, 2016

We left a nearby location to stay here. We stayed for 9 days. Pet friendly. They have a great breakfast. On the day of our departure,my spouse was in the hospital so I had to check out myself. I also had movers coming that day, so, I was a bit distracted. To make a long story short, I left a... More 

Helpful?
Thank Kimberlea A
Mark K, Guest Relations Manager at Comfort Inn North - Air Force Academy Area, responded to this review

Dear Kimberlea A, Thank you so much for your wonderful review. I am glad that your husband is feeling better and is out of the hospital. Sarah was only too happy to help and was glad that she could make you both overjoyed by something as simple as being an honest person. We look forward to seeing you next time... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff

Additional Information about Comfort Inn North - Air Force Academy Area

Address: 6450 Corporate Center Drive, Colorado Springs, CO 80919
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range: $90 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn North - Air Force Academy Area 2.5*
Number of rooms: 70
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Also Known As:
Comfort Inn Colorado Springs
Colorado Springs Comfort Inn
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