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Cheyenne Mountain Resort

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1,246 Reviews from our TripAdvisor Community

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Showing 1,232: English reviews
Phoenix, Arizona
Reviewed August 27, 2015

I was here for a trade show. Beautiful facility, very rustic-looking and scenic. Rooms were nice, the basic amenities one would expect. They do have in-room robes, which is always a nice extra. Most of the food I had was part of the group, but I did have a bison burger at the bar and it was very good. Breakfast...

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Helpful?
Thank MonkeyChuckle
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Surrounded by Colorado Springs' naturally breathtaking scenery, Cheyenne Mountain Resort is an extraordinary escape from the ordinary and we are so happy you had the chance to visit us. Our rustic décor is coupled with well-appointed guest rooms and topped off with delicious dining options. Of course, one look outside and our view will take your breath away. Thank you...

Seattle, Washington
Reviewed August 26, 2015

I stayed here for a work meeting and the meeting was on premises. Every person you encounter has a smile on their face and wants to find ways to make your trip as delightful as it can be. The room was excellent and the bed heavenly. Fun bar, great breakfast buffet....Charles makes a mean omelette! Don't hesitate at all to...

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1Thank Chianti_girl24
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We are so glad you had the chance to experience staying with us at Cheyenne Mountain Resort for your recent business meeting. Our team always wants our guests to experience a fantastic stay, whether business or leisure and works hard to make each encounter personal. Knowing you found our bedding to be heavenly is a great compliment. We all hope...

Norman, Oklahoma
Reviewed August 24, 2015 via mobile

We stayed here for three nights. Room was adequate and clean. Beds comfy. Beautiful views from room and entire resort. Lovely pool area. Dinner buffet was good though a little pricey. Overall we had a nice stay and would go back. Conveintly located.

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Helpful?
Thank Kristin L
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

A mother-daughter getaway sounds like a perfect time to connect and it is wonderful to know that Cheyenne Mountain Resort was your choice of accommodations to make that happen. From our spectacular views to our delicious dining choices, it sounds like your three night stay was a success. We would love for you to join us again. Thank you.

Raleigh, North Carolina
Reviewed August 24, 2015

We stayed here for 3 days and really enjoyed it! We had a junior suite and the room was really nice and well kept. Enjoyed coffee on the balcony in the early mornings watching the colors change on the mountains. The kids took full advantage of the waterfront toys (sailing and kayaking) and the pool areas. There are a couple...

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Helpful?
1Thank AMYtravel45
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing details of your stay with us at Cheyenne Mountain Resort. It is great to learn of all that made your visit positive from our well-appointed guest rooms to our views and comfortable public areas. There are so many activities to enjoy while you are here! We truly appreciate that you took the time to share not...

Reviewed August 23, 2015 via mobile

Visited with my wife and two other couples. Rooms were great. Nice variety of aquatic areas. Location is convenient for Garden of the Gods (20 minutes) and Pikes Peak (25 minutes). For breakfast I would suggest the buffet as compared to ordering from the menu. Servers got our off the menu orders wrong. The fire pit was a great idea...

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Helpful?
Thank Sleepy121
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

At Cheyenne Mountain Resort, we strive to deliver the accommodations that will best suit the needs of each of our guests in addition to great amenities and activities. We are so glad that you enjoyed our convenient location as well as our breakfast dining offerings. Our property is an ideal destination for families, couples and even business travelers. We hope...

Dallas, Texas
Reviewed August 21, 2015

We recently spent two nights in this resort. My son and I each had a king size room. Our first impression was the quality was not up for the price we paid. The bathroom tile floor was sticky. My son's "key" wouldn't work. When we went to the front desk to have the matter corrected, we were told to try...

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Helpful?
Thank lgsap
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We are discouraged to learn that your experience at our Colorado Springs resort was not as you had hoped or if you encountered any issues in your guest room. Please know that it is important to learn of our guests’ encounters as it is only through your eyes that we can gain a full perspective of how we are doing...

Glendale, Arizona
Reviewed August 20, 2015

This was one of my favorite stays at a resorts so far!! The room was clean and VERY COMFORTABLE beds (I couldn’t believe how comfy the bed was!!!). The carpet in our room did look a bit dingy but it still appeared clean. The bathrooms seem to be something that resorts have a hard time keeping clean but we had...

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Helpful?
Thank SweetTea81
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Your review of Cheyenne Mountain Resort has made our day! Nothing pleases us more than knowing that a guest has had such a positive encounter. The views from our property are something we love to share with our guests. We appreciate your compliments to our clean and comfortable accommodations and our helpful, friendly service. Please know that when dining, if...

Los Angeles, California
Reviewed August 16, 2015

We spent 1 night at Cheyenne Mountain Resort this past weekend. The setting is beautiful, the property could use a little updating for my taste though. To be honest we only stayed here because The Broadmoor was booked. We reserved 2 rooms-a King room for my married daughter and son in law, and a double queen room for my husband,...

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Helpful?
1Thank Jennifer L
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing your stay with us as well as your extensive review of all that you enjoyed while here. Our property is set against the backdrop of the magnificent Colorado Springs Mountains and provides some amazing views of the area. It certainly seems as though our well-appointed guest rooms met your needs but what really stands out in...

Reviewed August 16, 2015

The resort facilities pool and restaurant, view, etc are nice. However, the rooms are old and dirty. Bathroom walls were moldy with an old dirty shower curtain. After several calls to the concierge they finally changed it. Also, one night our room was never made. After 3 calls they finally showed up at 8:30 PM on Sunday to clean the...

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Helpful?
Thank Ecnoch
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

While we are glad to know you enjoyed much of our resort amenities and activities, we are disappointed to learn that you encountered any issues with your guest room or housekeeping service. Guests should always expect fresh, clean accommodations and it certainly seems as though we missed the mark during your stay. Please know that your comments have been shared...

Anchorage, Alaska
Reviewed August 16, 2015

The overall ambience of the hotel feels luxurious from the time of arrival.Patty at the front desk was friendly,informative and very helpful and worked really hard to work with us for an early check in. The housekeeper was very accommodating working around our time to clean our room. Room service was helpful and the bellman who brought the food was...

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Helpful?
Thank Renatewl
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Exceeding our guests’ expectations is always what we hope to achieve here at Cheyenne Mountain Resort! Our team will be delighted to know that their efforts were so well received on every level from check in through check out. Providing comfort, luxury and excellent service are important to us. Thank you for your high recommendation. We would love to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the shadows of Colorado's Rocky Mountain Front Range lies Cheyenne Mountain Resort, Colorado Springs' premier four season escape. The resort's 316 finely appointed guest rooms and suites featuring comfortable Rocky Mountain-inspired decor are arranged in eight residential lodges across the grounds. A vast array of amenities include an 18-hole championship Pete Dye designed golf course, Spa & Wellness Retreat, five swimming pools, tennis courts, a health and fitness center, aquatics center and a 35-acre recreational lake complete with a beach and boating rentals. Known for its breathtaking mountain views, exceptional accommodations, fine dining, myriad of activities and comprehensive conference facilities, the AAA Four Diamond Cheyenne Mountain Resort offers the ultimate in Colorado vacationing. ... more   less 

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906-4494
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range: $171 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheyenne Mountain Resort 4*
Number of rooms: 316
Reservation Options:
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co
Hotel Style:
#4 Spa Hotel in Colorado Springs
#4 Luxury Hotel in Colorado Springs
#16 Business Hotel in Colorado Springs
#26 Family Hotel in Colorado Springs
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Questions & Answers

Here's what travelers have asked, with answers from Cheyenne Mountain Resort staff and other travelers.
3 questions
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Spirit Lake, Iowa
over a year ago

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Questions? Get answers from Cheyenne Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Beds were a little soft, but could just be personal preference.”
 of 5 bubbles larap750, 1 week ago | Read review
“A robe is include. Bring slippers if you're going when it's cold.”
 of 5 bubbles Ryceman, 1 week ago | Read review
“Ask for a room facing the mountain!!”
 of 5 bubbles 485jasonj, 1 week ago | Read review
“Ask for street level entrance!”
 of 5 bubbles wilmerguevara, 1 week ago | Read review
“If you don't like being with you spouse in bed it's great! You just slide into your ruts and keep separated because there is a huge mound in the center of the king bed. ”
 of 5 bubbles jenniferrR9218GJ, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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