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Cheyenne Mountain Resort

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Cheyenne Mountain Resort
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1,178 Reviews from our TripAdvisor Community

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Showing 1,164: English reviews
Yakima, Washington
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

It began with the hotel overbooking a king suite that we pre-paid for and had to give us 2 queens in a lesser room. To be fair, they offered to pay for dinner at the buffet which cost $96 per person so i thought it would be a good buffet. IT WASNT. The salad section had a total of about... More 

Helpful?
Thank Ashley S
Scottsdale
Level Contributor
788 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 402 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The resort is spread out over several buildings and despite our request for a king we were given a room with two queens and in the furthest corner of the furthest building. The room was very tired and sorely in need of refurbishing. The mattress was very soft and uncomfortable. The lighting was poor and the bedside reading light did... More 

Helpful?
Thank PeterAZ
New York City, New York
1 review
2 of 5 stars Reviewed 3 days ago NEW

I have booked the hotel for 220 but with fees and charges etc they have charged me more than 310 dollars. Its old place which doesnot have star quality. Breakfast was good and so was golf course. Its not worth the money

Review collected in partnership with this hotel

Helpful?
Thank baswantht
York, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall nice resort, although wouldn't repeat for the price. Happy to check in a bit early for our fountain "view" room. Room was clean and had nice little balcony. Bathroom was dark and a bit small/ strange layout made entire room feel a little tight. The beds had pillow toppers which for me and my husband make for a terrible... More 

Helpful?
Thank hjtravel2015
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I had the opportunity to work with the wedding manager Constanze. Her personal attention made me feel like I was her only concern. Every detail was taken care of!. Thank you for an amazing experience. Patty

Helpful?
Thank Rockymtnmillers
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Nothing pleases us more than hearing that our staff made your experience incredible. We will definitely share your high remarks about Constanze with her. Thank you for your wonderful review, and we hope to welcome you back to Cheyenne Mountain Resort again in the future. More 

Level Contributor
12 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here in the late 90's and had a nice experience. The hotel is well maintained after all these years. Room has a great view of the Cheyenne Mountain and the golf course. End of September is time to go if you want the place to yourself. Ask for a room away from the main hotel air condition units, as... More 

Helpful?
Thank Bruce A
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It was so nice to have you back at Cheyenne Mountain Resort again. We are glad that you enjoyed your accommodations during your stay. Our goal is to be very attentive to the needs of our guests, so it is great that we exceeded your expectations. Thank you for your feedback, and we hope to see you again the next... More 

Atlanta, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

My expectations were much higher for a 4-Star resort. I felt like I was in an "average" property with the rooms being nothing special. They were clean, but crowded, small bathroom, average to poor lighting. The desk chair wobbeled. The surroundings are very pretty with the mountains and such, but for the price the rooms should be upgraded significantly.

Review collected in partnership with this hotel

Helpful?
Thank cd_9999
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing your experience with us. We are thrilled that you enjoyed the breathtaking views of the Colorado mountains. However, it is disappointing to hear that you did not fully enjoy your stay with us. We never want our guests to feel that their stay was not as they anticipated. We appreciate your feedback as it is useful... More 

Camden, Delaware
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

My family normally doesn't stay at such high-end resorts, but as my college reunion was there we took advantage of the opportunity. It was both a peaceful play to stay and wonderfully fun! I'll definitely consider staying at Cheyenne Mountain Resort the next time I vacation in Colorado.

Review collected in partnership with this hotel

Helpful?
Thank GalaxyStamper
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

What a wonderful review! We are delighted that you had the opportunity to visit our resort for your college reunion and we are thrilled to read you had a phenomenal stay. Experiences like yours are what we strive to deliver to all of our guests and we cannot wait to welcome you back to Cheyenne Mountain Resort the next time... More 

Troy, Michigan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked two connecting rooms with the view and balcony for four nights. Have family in Colorado Springs and wanted a place we could all enjoy. The grounds are lovely and they have a lot to offer. We didn't get around to using everything, but everything that we did, we enjoyed. Enjoyed tennis courts and fire pits quite a bit. The... More 

Helpful?
Thank sabrinatravel
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It was so great to welcome you to our resort. We are thrilled that you enjoyed our tennis courts, fire pits, and the captivating views of the mountain ranges in the Pikes Peak region as well. Experiences like yours are what we strive to deliver to all of our guests and it is our hope to welcome you back to... More 

Port Saint Lucie, Florida
Level Contributor
283 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For the price we paid I would have expected more( it was labor day weekend). The room we were in was well worn and a bit aged to say the least. The toilet was hit by the door every time we entered the bathroom, must of been that way for a while the caulking ring was showing on one side.... More 

Helpful?
Thank Don08251950
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for taking the time to review our resort. With breathtaking views and multiple options for events, weddings and social gatherings, Cheyenne Mountain Resort is perfect for your next event or getaway. We are glad that you were able to see a beautiful wedding take place during your stay. Your concerns about the room and bathroom are greatly appreciated.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the shadows of Colorado's Rocky Mountain Front Range lies Cheyenne Mountain Resort, Colorado Springs' premier four season escape. The resort's 316 finely appointed guest rooms and suites featuring comfortable Rocky Mountain-inspired decor are arranged in eight residential lodges across the grounds. A vast array of amenities include an 18-hole championship Pete Dye designed golf course, Spa & Wellness Retreat, five swimming pools, tennis courts, a health and fitness center, aquatics center and a 35-acre recreational lake complete with a beach and boating rentals. Known for its breathtaking mountain views, exceptional accommodations, fine dining, myriad of activities and comprehensive conference facilities, the AAA Four Diamond Cheyenne Mountain Resort offers the ultimate in Colorado vacationing. ... more   less 

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906-4494
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range: $144 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheyenne Mountain Resort 4*
Number of rooms: 316
Reservation Options:
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co
Hotel Style:
#2 Top resorts Hotel in Colorado Springs
#4 Luxury Hotel in Colorado Springs
#4 Spa Hotel in Colorado Springs
#16 Business Hotel in Colorado Springs
#26 Family Hotel in Colorado Springs
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