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Residence Inn Colorado Springs North/Air Force Academy

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Residence Inn Colorado Springs North\/Air Force Academy
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225 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Evergreen, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Residence Inn is not up to the same standard compared to the many Residence Inns we stayed previously. When we got in our room, there was a very strong air refresher smell and we had to open the window to air it out. There were wet spots on the carpet, and the Pack-n-Play we requested was dirty (stains, debris,... More 

Helpful?
1 Thank lopearzz
Gene A, General Manager at Residence Inn Colorado Springs North/Air Force Academy, responded to this review

Dear Lopearzz, Thank you for taking the time to review your recent stay at our property. We welcome your valued feedback in our efforts to deliver memorable hotel experiences. It appears that your stay with us was less than stellar, and for that I am truly sorry. I believe that our maintenance staff was spot cleaning carpet in your room... More 

Amarillo, Texas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We were scheduled to stay here Aug 4-7, we were called tonight at 7pm and told that our reservation had been canceled because "the hotel had severe hail damage from a catastrophic hail storm." We were offered a room an hour away in Denver, a city we were told to avoid during the summer due to "insane traffic." My wife... More 

Helpful?
1 Thank MominAmarillo
Gene A, General Manager at Residence Inn Colorado Springs North/Air Force Academy, responded to this review

Dear MominAmarillo, Thank you for your review. As you know, we have apologized for the impact this "act of nature" had on your reservation, and offered the best alternatives that were available, both through the hotel and Marriott Customer Care. This event impacted every hotel in Colorado Springs and devastated many homes, businesses and vehicles, which is easily verified with... More 

denver
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We use to love to stay here but the place has really gone downhill. I am guessing that the new management team is responsible for the downgrade. Checkin started out bad and the rest of the stay was also below expectations. Here are our major disappointments: 1) Used app to checkin but still required to show ID and credit card... More 

Helpful?
1 Thank denvertravel20
Gene A, General Manager at Residence Inn Colorado Springs North/Air Force Academy, responded to this review

Dear Denvertravel20, Thank you for taking the time to review our property. First, and foremost, I would like to apologize for the experience that you described. As you can see from our reviews, this is not a typical experience. With that said, we take your feedback very seriously and have discussed it with our staff. We have not downgraded, or... More 

Arizona
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 24, 2016

We have stayed at this hotel many times as it's a company-sponsored place to stay for work purposes. Most stays are a week or two at this location. The front desk is very helpful and nice. It's always fairly clean, the food offered is very good but the maid service is very hit and miss. We've had this problem over... More 

Helpful?
Thank presidio30
Denver
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

This is overall a nice hotel. It is a little old and could use some updating. The room was clean and comfortable. The AC worked well and kept the room cool. The refrigerator was very loud when it ran. There were several loose tiles in the bathroom. It looks like the shower curtain was a little short and water probably... More 

Helpful?
Thank Jason P
Lewis Center, Ohio
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 5, 2016 via mobile

Marriott did another great job. This facility is super clean. It has to be close to brand new. The BBQ, tennis court, basketball, and putting green allow for close to home relax after a day adventuring. The view of the Air Force Academy football stadium is an added benefit.

Helpful?
Thank George S
Chicago, Illinois
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed July 5, 2016

We really liked the location of this hotel on the north end of Colorado Springs with easy access to I-25, restaurants, the AF Academy, and stores. However, we were disappointed in a few things such as the burners not working on our stove (and no oven, just the burners), the fireplace started making an annoying beeping noise after being on... More 

Helpful?
Thank Tamara C
Gene A, General Manager at Residence Inn Colorado Springs North/Air Force Academy, responded to this review

Dear Tamara C, Thank you for taking the time to complete a review of our property. First and foremost, I would like to apologize for the issues that detracted from your stay. As you can see from the many reviews, this is not a typical experience at our hotel and it concerns me that some things may have slipped by... More 

San Jose, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 18, 2016

General Manager Gene and staff spare no effort to make your stay comfortable and pleasant. We had two rooms for 6 nights. They were clean, comfortable, spacious, and puppy friendly. We would not hesitate to return again and again. Also close to restaurants, entertainment, and the Air Force Academy.

Helpful?
Thank pekduck
chicago, Il
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 17, 2016

Our favorite hotel to stay at in Colorado Springs! Book early as Air Force Academy Parents Weekend and Iday dates fill up fast. Staff is friendly and breakfast is fresh and has a great variety. Even yogurt parfaits to go if you don't want to stop and eat. Tennis court and outdoor area nice to sit at. Close restaurants and... More 

Helpful?
Thank Scotsgirl2016
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 28, 2016 via mobile

Always a great experience, one bedroom on small side for a disabled person, two bedroom has ample space, full oven, and two bathrooms. Great customer service. I been to this hotel twice second time around, I was greeted by my last name and silver elite keys. Breakfast is great, nice variety. I wasnt impressed with evening social dinner/snack. No spa,... More 

Helpful?
Thank Beadie B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn Colorado Springs North/Air Force Academy

Address: 9805 Federal Dr, Colorado Springs, CO 80921-3746
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range: $134 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Colorado Springs North/Air Force Academy 3*
Number of rooms: 113
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Also Known As:
Residence Inn Colorado Springs North Hotel Colorado Springs
Colorado Springs Residence Inn
Hotel Style:
#6 Family Hotel in Colorado Springs
#12 Business Hotel in Colorado Springs
#12 Romantic Hotel in Colorado Springs
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