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Colorado Springs Marriott

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Colorado Springs Marriott
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514 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Reviewed 4 days ago NEWvia mobile

I recently visited the Marriott for a conference I was attending. I arrived late and there were two people at the front desk. I waited for a minute to be checked in, and the concierge, Brad, was so polite and even offered a free drink for my wait. The room I was staying in, as well as the lobby, was...

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Helpful?
Thank Sarah C
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good morning Sarah C Thank you for taking the time to provide feedback on your recent stay. I'm delighted to hear that Brad and the staff provided great service to you during your arrival and throughout your stay. We hope to welcome you back again in the future. Sincerely, Michael Giamundo General Manager

Phoenix, Arizona
Reviewed 3 weeks ago

I'm a little bias, in the 1980's I worked in the restaurant at this hotel. The place has not changed much at all, nice hotel on a hill with rooms looking out on the city or mountains. You can tell it was built in the 80's but is kept up reasonable well. Front desk was great, pool was ok (I'm...

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Helpful?
Thank John S
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear john S Thank you for sharing feedback on your stay. I'm glad you and your children enjoyed coming back to the hotel. We hope to see you again in the future. Sincerely, Michael Giamundo General Manager

Cumming, Georgia
Reviewed 3 weeks ago via mobile

They don't really care if you are Platinum. The rooms are worn, the staff was not very pleasant during check-in. The staff in the Concierge Lounge was awesome. Good location too check out Pikes Peak and Garden of the Gods.

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Helpful?
Thank Calvin A
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear Calvin A, Thank you for sharing feedback on your recent stay. Please accept my sincere apologies that the front desk not making you feel valued as a Platinum member should be. I will personally share your comments with our team to ensure that this does not happen again. On a positive note, I appreciate you mentioning the concierge lounge...

Littleton, Colorado
Reviewed 4 weeks ago

I have always enjoyed staying here. As soon as I walked through the door I was greeted by a hotel employee and promptly checked in. The hotel has gone through renovations and looks very nice. I had a standard Marriott King room. The hotel was quiet and the bed was comfortable. I had no issues falling asleep. I did enjoy...

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Helpful?
Thank Ryan B
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear Ryan B, Thank you for sharing feedback from your recent stay. I apologize that the concierge lounge food was not up to standards. There actually should have been scrambled eggs in addition to the biscuits and gravy and have shared your comments with our Executive Chef to ensure that this was an isolated incident. I was happy to read...

Williamsburg, Virginia, United States
Reviewed October 26, 2016 via mobile

My husband and I attended his 35th USAFA Reunion last weekend. My husband was in charge of the event and had the option to schedule with a number of other hotels in the area, and chose this Marriott. We both agreed that the location was perfect. The event planner made sure everything we expected was in place right down to...

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Helpful?
Thank Robin B
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear Robin B, Thank you very much for making the time to share your recent experience during your husband's 35th USAFA Reunion. It was great to read that majority of your attendees enjoyed their visit and that you found the entire staff was beyond pleasant and professional. We appreciate the opportunity to host quite few of these reunions and the...

San Antonio, Texas
Reviewed October 25, 2016 via mobile

I am a loyal Marriott member but will avoid this one in future trips. Nice location for visiting the Academy but not worth the price or disappointment. The furniture and bedding needs replacing - I saw a lot of stains in the eating area chairs and in my room. I also share the same experience with SherSF review below about...

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Helpful?
Thank J C
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

hello J C, Thank you for providing feedback from your recent stay. Please accept my sincere apology for the disappointing condition of your room. We appreciate your loyalty to Marriott and respect the amount of time you spend in our hotels. I assure you that I will personally share your feedback with our to team to understand what caused your...

Reviewed October 18, 2016

This hotel has a beautiful view of Pike's Peak. the spacious lobby has ample seating and complimentary champagne in the evening! There is a nice bar and restaurant to the side of it also. The outdoor pool area was lovely. Beyond all of this, the service was outstanding. The friendliest people work here. there was always a greeter in the...

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Helpful?
Thank georgew907
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day georgew907, I appreciate you taking the time to post feedback from your recent visit to the Marriott Colorado Springs. Thank you for recognizing the friendly staff that work everyday to provide a great experience for our guests. I'm glad to see that you were able to take advantage of the concierge lounge, restaurant and bar. We look forward...

Reviewed October 17, 2016

If you have elite status but wanted to be treated less than no status, then come to the Colorado Springs Marriott. I am traveling by myself, have requested higher floor, and when I arrived, they gave me two double bed on the 4th floor. On the other hand, my coworker who has never stayed in Marriott before and made no...

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Helpful?
1Thank SherSF
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Dear SherSF, Thank you for sharing feedback on your recent stay. Please accept my deepest apologies for the challenges you experienced. I assure you that we do value you as an loyal customer and am disappointed that your stay was not what it should have been. I have personally shared your comments with our staff to ensure that we do...

Colorado
Reviewed October 15, 2016

The staff and experience were great. I'm a little confused as they've obviously spent some money on this older marriott to polish it up a bit.. but the things they didn't update are awful. The pool and hot tub area need to be redone- but more so the pool towels are for a toddler or for a woman to wrap...

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Helpful?
Thank Jcktvls
Dallas, Texas
Reviewed October 13, 2016

We stay at Marriott's a lot. But it isn't the only hotel that we stay at during our travels. However, this will probably be our preferred hotel, next time we are in COS. First, the staff, at every level was simply superb - customer service/front desk team, bar, restaurant, extremely pleasant and professional - excellent (not syrupy) customer service. Second,...

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Helpful?
Thank Jeff C
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day Jeff C, Thank you very much for sharing the wonderful comments regarding your recent stay. Our team takes great pride in creating a service culture that provides our guests with memorable experiences. I'm delighted to read that you like the new Lobby "Lodge feel" that was created during our renovation earlier this year. Thank you again for your...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Enjoy the picturesque setting of Colorado Springs at the Colorado Springs Marriott. Our beautiful Colorado Springs, Colorado provides great views of Pikes Peak and convenient access to Garden of the Gods and other popular attractions. ... more   less 

Additional Information about Colorado Springs Marriott

Address: 5580 Tech Center Dr, Colorado Springs, CO 80919-2308
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range: $123 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Colorado Springs Marriott 4*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Priceline, Odigeo and Travelocity so you can book your Colorado Springs Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Colorado Springs Marriott Hotel Colorado Springs
Marriott Colorado Springs
Hotel Style:
#5 Luxury Hotel in Colorado Springs
#22 Family Hotel in Colorado Springs
#23 Business Hotel in Colorado Springs
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Questions & Answers

Here's what travelers have asked, with answers from Colorado Springs Marriott staff and other travelers.
7 questions
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Houston, Texas
16 days ago
Marysville, Pennsylvania
2 months ago

See all questions (7)

Questions? Get answers from Colorado Springs Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“West side rooms view Mountains”
 of 5 bubbles 114JohnS, 3 weeks ago | Read review
“Ask for a Mountain view”
 of 5 bubbles georgew907, Oct 18, 2016 | Read review
“3rd floor rooms look out on returns”
 of 5 bubbles Jcktvls, Oct 15, 2016 | Read review
“Rooms on the higher floors have the best views of the city and mountains”
 of 5 bubbles 319MikeR, Oct 12, 2016 | Read review
“Second floor rooms receive noise from lobby & bar. Upper floors are good.”
 of 5 bubbles A9UXdavidm, Sep 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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