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Colorado Springs Marriott

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Colorado Springs Marriott
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481 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Vermilion, Ohio
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

As soon as we walked into this hotel, we were impressed. The lobby is nice and the desk attendant was incredibly welcoming and helpful as we checked in. Room was good. I thought it was nice that there was both an indoor and outdoor pool in addition to a hot tub. Unfortunately, the skimmer was not running in the outdoor... More 

Helpful?
Thank hollyelise
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day hollyelise, I appreciate you taking the time to share your recent experience at the Colorado Springs Marriott. I apologize that the skimmer was not working while you were here but it was fixed shortly afterwards. I'm happy to hear that the desk attendant was welcoming and you enjoyed your stay and highly recommend the hotel. We look forward... More 

Ann Arbor, Michigan
Level Contributor
198 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good stay again. The staff make the stay extra special. We had a full house with two conferences going on at the same time and the staff stayed on top of it in every aspect. The check in was a little slow, there seemed to be one trained person and the other perhaps learning. But it went okay. The... More 

Helpful?
Thank simpleman66
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

hi simpleman66, Thank you for taking the time to provide feedback from your recent stay. I'm glad that you felt the staff made it extra special and that you enjoyed the amenities in the hotel. We look forward to having you back again soon. Sincerely, Michael Giamundo General Manager More 

Oahu, Hawaii
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I lived in Colorado 20 years so naturally I stayed here because I have before. Our room had a great view, but no fridge bummer! It's in a great area and it was nice and clean. My only complaint was the way I was treating while attempting to purchase breakfast for my family the first day we stayed. In fact... More 

Helpful?
Thank NinjaAisha
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day NinjaAisha, Thank you for providing feedback on your recent stay at the Colorado Springs Marriott. I hope you will accept my sincere apology for the manner you were treated while attempting to purchase breakfast. I will personally follow up with the restaurant staff and share your comments to ensure that this was an isolated incident. We should have... More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

This place may be ok for a solo traveler or a couple But, for a family, rooms are too small and poorly designed with very little room for storage. Room size - small. would be ok with a better layout. Beds - we went with double beds. Beds are definitely NOT queen size. Full, double beds may be ok for... More 

Helpful?
Thank blackhawks22
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good afternoon blackhawks22, Thank you for sharing your recent experience at the Colorado Springs Marriott. Although I was disappointed to read several of your comments I appreciate you taking the time share them. I assure you that I will share your comments with the appropriate individuals but I want to personally apologize for the lack of hospitality you experienced. This... More 

Wyckoff, New Jersey
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Something is wrong at this hotel -nothing is clean. We could not check into our room until 5:30. Once in we learned that the junior suite is smaller than a regular hotel room. The pullout couch is a love seat and the bed is very small. The only way my teenage daughter fit was to sleep diagonally. There were no... More 

Helpful?
Thank njtraveler701
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day njtraveler, Thank you for taking the time to write and share feedback from you recent stay. Please accept my sincere apology for the overall disappointing experience you encountered. It is feedback such as yours that helps us identify those areas that we can improve upon. I assure you that I have personally shared your comments with our team... More 

Dallas, Texas
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I are platinum elite at Marriott and always choose to stay at Marriott properties. This hotel was a pleasant surprise! Great amenities, new lobby!! Fabulous service. It's close to many attractions, but not walking distance. So grab a rental car or plan to Uber. Highly recommend this property if you're in CO Springs.

Helpful?
Thank JPYarbrough
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good afternoon JPYarbough, Thank you for taking the time to share your recent experience at the hotel. I'm glad to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Sincerely, Michael Giamundo General Manager More 

Carrollton, tx
Level Contributor
209 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is clearly a business area hotel, and we were using it on a weekend. So for us, that explains why it was nice and quiet. To be fair, we arrived in the mid to late evening, went straight out to dinner, then went to bed. We got up in the morning and showered, then hit the road. We didn't... More 

Helpful?
Thank Bruiserfan
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Hi Bruiserfan, Thank you for making the time to provide feedback on your recent stay. I was happy to hear that although your stay was brief you enjoyed the hotel. I hope you will come back in the future so that the family can enjoy the many amenities available especially the pool for the kids. Sincerely, Michael Giamundo General Manager More 

West Chicago, Illinois
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice looking Hotel doing some remodeling which is good for future guest. Rooms were clean, showers were below average water pressure. The problem with our stay was the concierge lounge issue. I am by no means a snob. But do enjoy my level of benefits from staying at a a lot of Marriott's during my travels. But this stay the... More 

Helpful?
Thank Michael B
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day Michael B, Thank you for taking the time to share your recent experience. I really appreciate your perspective on what took place in the concierge lounge. The lounge is a wonderful amenity for those that are given access. It is disappointing to hear that some people take advantage of the complimentary items that are made available but overall... More 

Moscow, Russia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Just don't unless you have very low expectations. I understand not having a suite or a bigger room but not even a view? And if you want customer service, steer clear of Megan. The rooms are extremely small and there is no option to upgrade to a premium internet speed (which is complementary for elite members but, again, rewarding loyalty... More 

Helpful?
Thank TravelMom2468
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day TravelMom2468, Thank you for taking the time to provide feedback from your recent experience at the hotel. I'd like to extend my sincerest apology for the less than excellent stay. The staff takes great pride in providing great service to our guests and I was disappointed to read that a member of the team did not achieve that... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Pretty standard Marriott experience. I'm not sure why they pretend to have room service because no room service would be better than The halfhearted room service they provide. Bathroom floors are sticky and nasty. Not sure if the room was even properly cleaned after the last guests. The picture below is an example of what the bed looked like after... More 

Helpful?
Thank 1001bubbles
Michael_Giamundo, General Manager at Colorado Springs Marriott, responded to this review

Good day 1001bubbles, Thank you for providing feedback from your recent stay. I apologize for the lack of cleanliness you experienced in your room. I will personally share your comments with our housekeeping staff to help them better understand what guests are commenting on. I'm confident that this will help us improve moving forward. I appreciate you taking the time... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the picturesque setting of Colorado Springs at the Colorado Springs Marriott. Our beautiful Colorado Springs, Colorado provides great views of Pikes Peak and convenient access to Garden of the Gods and other popular attractions. ... more   less 

Additional Information about Colorado Springs Marriott

Address: 5580 Tech Center Dr, Colorado Springs, CO 80919-2308
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range: $148 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Colorado Springs Marriott 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Colorado Springs Marriott Hotel Colorado Springs
Marriott Colorado Springs
Hotel Style:
#6 Luxury Hotel in Colorado Springs
#22 Family Hotel in Colorado Springs
#23 Business Hotel in Colorado Springs
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