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Holiday Inn Express & Suites - Colorado Springs AFA Northgate

9856 Federal Drive, Colorado Springs, CO 80921
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Traveler (1)
Dining (9)
Room & Suite (2)

About

#54 of 108 hotels in Colorado Springs
Location
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Service
Value
Experience an amazing stay in our stunning, brand new 87 room Holiday Inn Express and Suites, located in the premier Gateway Development at InterQuest in Northern Colorado Springs. Just east of the Air Force Academy, guests will have close and easy access to the main North Gate. The Holiday Inn Express & Suites Colorado Springs AFA North is the ideal place to stay for any USAFA event. Whether you are in town for business, pleasure or both, our property is perfect for guests wishing to experience all the adventure the Pikes Peak Area has to offer, including Garden of the Gods, Pikes Peak, Olympic Training Center, Focus on the Family or any of the other many area attractions. We are close to restaurants, movie theaters, bowling and Eisenhower, Pine Creek, and Flying Horse golf courses. Less than a mile off I-25, we provide a personal retreat to relax in our sleek and modern guest rooms. Featuring HIX triple sheeted bedding and ultra-comfy double pillow top mattresses. Guest will also
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Property amenities
Pool
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Hot Tub
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
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16Reviews
0Q+A
5Room tips
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Popular mentions
What an incredible hotel. The level of service is the best I have ever encountered. Denise Galvez offers a lot of information about the city and manages every part of the hotel very wisely. Sean Mooney is very friendly and provided us with an excellent service. I absolutely recommend this hotel.
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We reached out to this Holiday Inn Express & Suites location for help planning accommodations for our family reunion. Denise Galvez, General Manager, was very helpful and easy to work with. She had a better idea than we did of what we would need. She helped us create and set aside a room block with the best prices of anywhere around with varied room options. When we needed an extra room added to the block, it was not a problem. The staff was friendly and courteous when our family members arrived, making them feel welcomed. A special room was set aside for everyone to eat breakfast together, which they enjoyed immensely. They used the pool and hot tub and thoroughly enjoyed the view of the Air Force Academy from their rooms. This will be our go-to hotel for any future events!
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Response from HIXAFANORTHGATE, Front Office Manager at Holiday Inn Express & Suites - Colorado Springs AFA Northgate
Responded 4 weeks ago
Dear Family Reunion, It was our pleasure to host your amazing family during the Reunion! We are so pleased you enjoyed your stay, our staff and our amenities! Denise is an amazing person and she makes everyday a wonderful experience here at our Brand New Holiday Inn Express! We can't wait to see you all for the next one! Take Care, Denise Galvez, GM and Kara Garrett, AGM
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Oh my goodness. We have never been treated this way by a hotel staff EVER! We truly were treated like family. Denise and her staff welcomed us with open arms. Kara checked us in quickly....D helped us with the internet connection. We were in the lobby our first night just as Denise was leaving for the day, and we asked about a nice place for dinner. Not only did she recommend two WONDERFUL restaurants, she gave us a map and told us her favorites to order! She also gave us her top 4 things to see and do while visiting and along with that a map and directions. I believe she’s the manager of the hotel.....but our last morning there, the place was SO crowded for breakfast and in walks Denise, apron on.....helping with the dining room. She was so busy, but not too busy to give us a hug as we left....telling us she felt like she had made 4 new friends. I’m telling you.....we have traveled so many places in our lives.....but I’ve never been treated with such care, attention and love as we were here! Kudos to you Denise, and that awesome staff of yours! You guys ROCK!!!
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Response from HIXAFANORTHGATE, Front Office Manager at Holiday Inn Express & Suites - Colorado Springs AFA Northgate
Responded 4 weeks ago
Dear Stay Here!! Wow! What wonderful words of kindness! We enjoyed having you at our hotel as much as you enjoyed us! We have so many wonderful places to go in our beautiful city and it was Denise's honor to share her information with you! We really feel we have made friends in all of you and we are so pleased you enjoyed your stay with us! Teamwork makes the world go round! Come and see us again soon! Take care you amazing folks! Denise Galvez, GM and Kara Garrett, AGM
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My husband and I recently stayed at this hotel and loved it!!!! We will stay only there when we are in Colorado springs. The service was beyond excellent from Kara, Denise, and Maria. And I know the difference better then most as I have been a Corporate Investigator for over 25years. It is part of my job to make sure customer service is number one with most the company's I work with. And since these days customer service is not even a thought with a lot of owners they just take your money. I would highly recommend this hotel its not only new but great service is what they make sure you get. And the two young guys who take care of you getting a hot breakfast were also very nice and extremely helpful. Karen &Chris Johnson
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Response from HIXAFANORTHGATE, Front Office Manager at Holiday Inn Express & Suites - Colorado Springs AFA Northgate
Responded Apr 18, 2019
Dear Perfect Service, Wow! It warms our hearts to hear such kind words coming from someone who appreciates excellent customer service. Our guests mean the world to us and knowing that we exceeded your expectations makes us very happy. We will share your kind words with all of our staff and we consider you our friend! We hope to see you again soon! Take care, Denise Galvez GM and Kara Garrett AGM
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This is a brand new hotel from Holiday Inn and it definitely meets the standard. The staff were very customer service oriented, polite, and friendly. We were greeted as if we were family and treated well through our entire stay. Sean and "D" make the hot breakfast like a gourmet meal. There were scrambled eggs, egg white and regular omelets, sausage links, patties, biscuits, gravy and a pancake machine. If you are lucky, "D" makes the best breakfast burritos! The rooms are spacious and the bed is comfy. It's not very often we have NO REQUESTS from the hotel as everything we needed was provided. This is a must stay hotel if you visit Colorado Springs. There's even an outdoor heated pool and Jacuzzi along with a gas fire pit. You cannot go wrong here. We will only stay at this hotel when traveling here in future. Well done!
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Response from HIXAFANORTHGATE, Front Office Manager at Holiday Inn Express & Suites - Colorado Springs AFA Northgate
Responded Apr 1, 2019
Dear Mark J, What an amazing review! Our goal is to make every guest's stay at our hotel the best they have ever had and to hear your kind words makes our hearts warm! Customer Service is our main goal and to hear we met and exceeded your expectations is amazing! We are very fortunate to have an amazing breakfast staff and we will be sharing your words with them as well as all of our staff! Please come and see us again soon! Take Care and Safe Travels, Denise Galvez, GM and Kara Garrett, AGM
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PRICE RANGE
$145 - $233 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoColorado Springs
NUMBER OF ROOMS
87
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