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Comfort Suites Castle Rock

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Comfort Suites Castle Rock
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140 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Canadian, Texas
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

When we entered the motel no one was at the front desk. This was at 7:30 p.m. There was a note directing us to dial this number on the phone that was propped up on the counter for assistance. I dialed and told this person we were there to check in (and we had a reservation.) She replied "I will... More 

Helpful?
Thank P5652RRkareng
Stilwell, Kansas
1 review
2 of 5 stars Reviewed 2 weeks ago

No one ever answers the phone at the front desk. It rings so longs then they hang up on you. I got one rate and approved length of stay from one person; asked to speak to a manager to get a Corporate rate (special for a current project in the area that the we were told we would get for... More 

Helpful?
Thank trish142016
Albuquerque
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed in castle Rock Colorado to visit our daughter and three grandchildren on our way to Sturgis, of course, our first choice is Comfort Suite, because of Scott.. He makes us feel like we are part of his world, like extended family.. he remember us each time we visit , he is a very busy man, but Always... More 

Helpful?
Thank Madelyn L
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 18, 2016 via mobile

Bottom line on this stay was that despite an explanation of how important a timely wake up call was (some members of our group had a very early morning flight), no call was ever received. It not only wasn't received late, it simply wasn't received at all. Honestly the young woman working the desk just didn't seem to care. If... More 

Helpful?
Thank Ed W
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 11, 2016

Great location on the end of a road near the Interstate and several different shopping locations along with restaurants. Staff was friendly and helpful whenever we had a need to interact with them. Would definitely stay here again as this was a great location to start out exploring the area. Only downfall was the breakfast was pretty much the same... More 

Helpful?
Thank rocky367
Orando
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 6, 2016 via mobile

Our King room was fine, breakfast was OK, door keys were frustrating. Our family was in town for a wedding and had several rooms. Multiple rooms had key issues which was frustrating. It's also annoying to get the lecture about all the ways that you have caused the card to demagnetize when it's clearly a problem that affects multiple rooms... More 

Helpful?
Thank RosserBeyer
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 6, 2016 via mobile

What a fantastic place!! It was clean, very comfortable, and incredibly accommodating! For one reason or another, we seemed a bit "needy" that night (3 calls to the front desk) and the lady at the desk was on point! She got us absolutely everything we needed AND even sent a few more. We never saw her without a smile either.... More 

Helpful?
Thank randbatt45
New York City, New York
Level Contributor
364 reviews
232 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed July 15, 2016

Located about 25 minutes South of the southern junction of I-225 and I-25, in a beautiful area. Good location a couple of minutes off of I-25, in an area of hotels and retail businesses. Hotel looks very nice, newer, nicely landscaped, clean and cozy. Checked in by cheerful desk clerk, she apologized for not being able to give me upper... More 

Helpful?
Thank William J
Albuquerque
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 18, 2016 via mobile

I stayed at this hotel because when I stay, Scott is always so kind and gives me his best!!! I appreciate all he does to make my stay a really good one, of course when visiting my daughter and family in August, Comfort Inn and Suites will be my only choice... Thank you Scott!!!

Helpful?
Thank Madelyn L
1 review
5 of 5 stars Reviewed May 11, 2016

I stayed at Comfort Suites in Castle Rock for the last 9 days. I had an excellent experience. Scott and his team are very professional and everything was perfect from the breakfast to the room service! I recommend Comfort Suites in Castle Rock to anyone coming into town! Chadd

Helpful?
Thank Chadd F
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Laundry Service

Additional Information about Comfort Suites Castle Rock

Address: 4755 Castleton Way, Castle Rock, CO 80109-7895
Location: United States > Colorado > Castle Rock
Price Range: $91 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Castle Rock 2.5*
Number of rooms: 68
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Also Known As:
Comfort Suites Castle Rock Hotel Castle Rock
Castle Rock Comfort Suites
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