Comfort Inn & Suites Carbondale
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920 Cowen Dr, Carbondale, CO 81623-1583
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Travel safe during COVID-19
A note from Comfort Inn & Suites Carbondale
Updated 06/02/20
About
#1 of 2 hotels in Carbondale
Location
Cleanliness
Service
Value
Complimentary hot deluxe buffet breakfast, free Wi-Fi, microwave refrigerator, bike rental, fresh baked cookies at checkin time & beautiful mountain and river views near Aspen and Glenwood Springs
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Golf course
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Horseback riding
Skiing
Tennis court
Business Center with Internet Access
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Iron
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Danish, German, Norwegian and 1 more
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
38Restaurantswithin 5 miles
13Attractionswithin 5 miles
Contact
920 Cowen Dr, Carbondale, CO 81623-1583
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346Reviews1Q+A67Room tips
Reviews
Traveler rating
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Language
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Popular mentions
We stayed one night here as a base to visit the Maroon Bells just outside of Aspen. We were warmly welcomed and went up to our very spacious, very clean room. The staff was very helpful in recommending a good restaurant for dinner. We checked out early the next morning for our visit to the Maroon Bells which, in addition to this hotel, we highly recommend!
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Date of stay: August 2020
Rooms
Service
Sleep Quality
Helpful
Response from emily r, Revenue Management at Comfort Inn & Suites Carbondale
Responded Nov 22, 2020
Hey thanks! We love Maroon Bells, too! So pleased to hear you had a great visit and can't wait to welcome you back soon!
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We enjoyed our recent weeknight stay here. Our larger than average room was clean and comfortable. The whole place seemed to be well maintained. Staff were helpful on check-in, shifting our room so we could check in a bit early. And at about $100/night it seemed to be a decent value. The only downsides were due to the pandemic: I looked for an ice bucket and had to go get one from the front desk because "they have been required to remove them from the rooms". And the COVID-compliant breakfast options didn't have much my wife could eat, so we were forced to go down the street to eat. Otherwise a decent stay for us.
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Date of stay: October 2020
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from emily r, Revenue Management at Comfort Inn & Suites Carbondale
Responded Oct 27, 2020
Thanks so much for staying with us, and for understanding that we are complying with the CDC guidelines as well as our local restrictions related to Covid-19. We were pleased to have you with us, and would love to welcome you in the future! Stay well!
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Comfort Inn - Cowen Drive Carbondale, 09-29-2020 We are on a 14 day trip around Colorado. Mostly staying in a different hotel each night. This hotel by far is the poorest quality service, cleanliness and bad attitude staff. We often stay in comfort suites and we are Choice members and we’re not used to this low grade of service. Carpets in halls were old and dirty, with leaves and mud. The breakfast bar is pitiful, apples oranges yogurt and coffee and fruit bars. No cereals, no plates, no milk nor anything else. When I talk to the front desk manager about it she dismissed it immediately and with a loud tone, and immediately started helping another person. The front desk person‘s name is Beverly. Vince, Cust Service. Case # 10001789 Conf 725418210
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Date of stay: September 2020
Value
Location
Service
Helpful
Response from emily r, Revenue Management at Comfort Inn & Suites Carbondale
Responded Oct 1, 2020
Hello again.. we realize it can take a bit of time to become acclimated to the covid-related breakfast safety restrictions, and we are happy to discuss the intricacies of what we are able to serve. However, once our valued guests raise their voices and address the team using expletives, it becomes an issue of safety - both for other guests and our team. We wish you the best and hope you stay well.
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This hotel used to be an adorable Country Inn but was taken over by Choice and has nose-dived. The rooms are FILTHY, the hallways stink and the staff has the combined personality of barbed wire. They are rude, unhelpful and have that anti-guest type of gossipy attitude that they can't be bothered. Their response to anything you ask for is "look it up." The rooms are gross, really stink and not worth the ridiculous price they want- way overpriced. Their best feature is the bikes you can borrow and ride. Oh and the beds are fabulously comfortable! Other than that they are 1 of 2 hotels in town and totally take advantage of guests, who they treat like intruders.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
Room Tip: Bring your own cleaners
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Helpful
Response from emily ravn, Revenue Management at Comfort Inn & Suites Carbondale
Responded Aug 3, 2020
Hi Angela! Thanks for staying with us! We're so sorry to hear that you felt you weren't treated well... that's definitely a surprise to us, as we remember you fondly. We wish you would have shared with us if you had a problem. We LOVE taking care of people and feel privileged to be able to serve our guests, especially now, in these very confusing days! Thanks again, and stay well!
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After getting in room, there was PUBIC Hair in toilet w dirty wiped sink counter,Filthy!! Then zero USB ports for simple convenience says zero experience to manager!! Carpets are FILTHY AND STAINED!! JUST the smell was unpleasant so a/c off window open.oops screen is broken so mosquito get in....dump
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Date of stay: July 2020Trip type: Traveled on business
Helpful
Response from emily ravn, Revenue Management at Comfort Inn & Suites Carbondale
Responded Jul 15, 2020
Hey, thanks for staying with us.. our bedside lamps have topside outlets, and we are happy to provide a USB port, if you wish! Let us know, we're happy to help! We are working to add new hallway carpeting, those corridors really take a hit!! Thanks again!
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PRICE RANGE
$105 - $175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel carbondale, comfort inn and suites, comfort inn carbondale, carbondale comfort inn
LOCATION
United StatesColoradoCarbondale
NUMBER OF ROOMS
76
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Claim Your Listing Frequently Asked Questions about Comfort Inn & Suites Carbondale
Which popular attractions are close to Comfort Inn & Suites Carbondale?
Nearby attractions include Roaring Fork Valley (0.5 miles), True Nature Healing Arts (1.0 miles), and Carbondale Public Art (0.9 miles).
What are some of the property amenities at Comfort Inn & Suites Carbondale?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn & Suites Carbondale?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn & Suites Carbondale?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites Carbondale?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites Carbondale?
Conveniently located restaurants include Village Smithy Restaurant, Nepal Restaurant, and Allegria, Pasta, Salad and Vino.
Are there opportunities to exercise at Comfort Inn & Suites Carbondale?
Yes, guests have access to an indoor pool during their stay.
Is Comfort Inn & Suites Carbondale located near the city center?
Yes, it is 0.9 miles away from the center of Carbondale.
Are any cleaning services offered at Comfort Inn & Suites Carbondale?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn & Suites Carbondale?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn & Suites Carbondale offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.