Finding an ideal charming hotel in Black Hawk does not have to be difficult. Welcome to The Lodge Casino, a nice option for travelers like you.
As your “home away from home,” the hotel rooms offer a minibar, air conditioning, and a kitchenette, and getting online is easy, with free wifi available.
Guests have access to room service while staying at The Lodge Casino. In addition, The Lodge Casino offers a lounge, which will help make your Black Hawk trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
When you’re feeling hungry, be sure to check out Z Casino Black Hawk, which is a pub that is popular with locals and out-of-towners alike.
The Lodge Casino puts the best of Black Hawk at your fingertips, making your stay both relaxing and enjoyable.
If you hit a jackpot they make you pay taxes… bring a passport or make sure your driver’s license doesn’t have federal limit apply… your jackpot will take a nice hit if you aren’t aware… this applies even though the Colorado.gov states under 5,000 you can still opt out.
The buffet is way overpriced. Their comp program is one of the worst Ive ever encountered. I’ve been there numerous times over the last couple years and their comp program said only twice. Contacted casino hosts about the card issue with only pit bosses seeming to support what I was saying. But the hosts not really having a concern for the issue. Always saying they’d get the card fixed but to no avail. Will never step foot in the place again! Darren Jorgensen
We have been to the Lodge a few times, visiting the blackjack tables. The staff in the pit are very unprofessional. Noticed a woman working in the pit, whispering to a blackjack dealer, looking over her shoulder. This woman was very unprofessional in her actions, and the way she presented herself. She as well as some other people there were also looking at people that they brought up on the computer, in plain sight so everyone could see. Patrons maybe? Leave these action for the office not on the casino floor. Will we go back, no, probably not. I have never noticed this kind of behavior at the Ameristar or the Monarch.
I guess people come here for the crab legs. Other than that, not much good to say. Not a very big selection.Probably no gluten free options at all when it comes to desserts. No ice cream.. With that, overpriced.
I wanted to play a certain machine that the Lodge only has 2 of. They were occupied so I walked around until someone left. I returned to play one and the lady was playing both machines and it was pretty crowded. I asked if I could play one she said "no" I told her it was busy and she shouldn't be playing 2. She kept telling me go tell the manager. With the way she was acting against me I did go tell a manager. He said they shouldn't be playing 2 machines and asked me where. I showed him to the machine and he turned around and said oh she can play 2 machines which he said in front of her, boy did that embarrass me, so I left the Lodge to go play in another casino. Do the rules only apply to certain people? After I left I thought about it and realized that 2 machines were next to each other, and both were working, so I guess they are not thinking of Covid-19! Now I am glad I did not sit next to her because I am at high risk, but I am still very embarrassed and wondering if I should go back.…
I have been a VIP player for a few years. Always recommended The Lodge & always won. Never did I go for a full weekend & not win a jackpot. Once in 2 day’s I won 9 another 7. Never had one complaint. My first trip up since Covid. Was reassured that machines were being cleaned frequently & if I wanted it cleaned just ask. Forget it! In 2 days I saw 2 people cleaning but just here & there. I cleaned my own machine including the chair. I did not feel safe! Casino was not very full so machines not being played a lot. Is that an excuse to have the tightest machines ever! I play high limit room & expect 1-3 jackpots. None! Not even any play! I will never play there again. This stay was a special invitation for VIPs. Most VIPs play high limit slots & expect them to be a tad looser especially a $100 machine! Nothing! I use to win a lot but also lost a lot but it was OK cuz I knew I’d win good next day. Not anymore!…
Along with the Ameristar, The Lodge's layout overall is more luxurious than others and it is one of the most crowded casinos in Black Hawk. It also gives you more of a "Vegas" feel. However, it's expensive and the staff isn't terribly accommodating. They have tight payouts, high buy-ins for table games, and a lot of their video poker and roulette games are high buy-ins. It's a very greedy casino. We visited at least 10 casinos during our weekend and I lost the most money at The Lodge. It's also not all that convenient for the CC/BH tram shuttle. If you're coming into Black Hawk from Central City, I recommend getting off the shuttle at the Golden Mardi Gras because it winds up being an easier walk. If you're leaving Black Hawk and going into Central City and want to stop at The Lodge, get off the shuttle at the Ameristar and just walk across the street.…
Horrific staff hangs up on you,. Ask for a name when you call but don’t expect a real name, because I was on hold I definitely waiting for the “manager” Carmen from “Trish” who transferred me. The Isle next door is the only family friendly buffet on Christmas, but no one at The Lodge will tell you that. Would love a comment from people who gamble on where to trust giving my business to and not lied to on the phone when I am the one speaking respectfully.
I'm sad that places that offer 24 for anything don't deliver on customer service. If you can't afford it then don't do it. If you offer to please a business needs 25/7 then do it right or not at all. What a waste of time and money
Today I would rate the lodge casino a "0". The employees of the lodge casino are the worst. They are rude, arrogant, and lie to cover up their own errors. Absolutely nothing is done by management. Often management is involved in covering up misconduct of employees.