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Isle Casino Hotel Black Hawk

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Isle Casino Hotel Black Hawk
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203 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Arvada, Colorado
Reviewed 2 weeks ago

My husband and I love to go to BlackHawk at least once a month. We had stayed in most of the local hotels but never at Isle. We were quite disappointed in our stay especially the room. The furniture and floors were covered in stains. We had two queen beds and one of them had a mattress so bad neither...

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Helpful?
Thank Marshall B
IsleCustomerSupport, Manager at Isle Casino Hotel Black Hawk, responded to this review

Hi Marshall, thank you for visiting our property. Black Hawk is such a beautiful place for you and your husband to visit and spend time at. It does not sound like your experience was up to our standards. Although some of our rooms are newer than others, we still demand cleanliness and attentiveness to every single room. We pride ourselves...

Taos County, New Mexico
Reviewed 4 weeks ago via mobile

Stayed recently for 2 nights and really enjoyed it. As a female staying there alone I felt very safe when going to my hotel room late at night. Most workers are very friendly. I do have two complaints however. First complaint, despite being 25 I was asked by nearly every worker to either show ID or a wristband to verify...

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Helpful?
Thank nellezurc
IsleCustomerSupport, Manager at Isle Casino Hotel Black Hawk, responded to this review

We are happy to hear that you felt safe and comfortable during your stay at our property! Our staff members work very hard at creating the best possible atmosphere for our visitors. Our security guards are required by law to ask for valid proof of ID each time a guest enters our casino floor, no matter if you look over...

Colorado
Reviewed October 26, 2016

This was my 3rd visit to Black Hawk, and the worst. I would not recommend the Isle Hotel. I've also stayed in Ameristar (nice, but too much money for the limited time spent in room) and Lady Luck. I'd recommend Lady Luck for budget and pleasantness of stay. Also, perks at their casino/food vendor were better for hotel guests. The...

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Helpful?
Thank kannef
IsleCustomerSupport, Manager at Isle Casino Hotel Black Hawk, responded to this review

First off, thank you for visiting our property and being a returning customer! We hope your husband had a fun time playing on our casino floor. As for your stay, some of our rooms are not as new as others, we always demand cleanliness as well as attentive service. We want our guests to feel comfortable when staying at our...

Sterling
Reviewed October 22, 2016 via mobile

The Isle is one of the anchor properties in Black Hawk. The casino is spacious and has something for everyone. Staff are friendly and courteous. The buffet area is currently under remodel. It's been awhile since I stayed at the hotel, so I won't review it.

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Helpful?
Thank B1713GTjamesb
IsleCustomerSupport, Manager at Isle Casino Hotel Black Hawk, responded to this review

Thank you for taking the time to give us your feedback about your experience. We love to hear that you notice our amazing and friendly staff because it is something we pride ourselves on here at The Isle. We hope you come give our buffet a try when it reopens and visit again very soon!

Reviewed October 22, 2016 via mobile

Rooms are everything you want and need. Very clean, beds are super comfortable. Bathroom has inconvenient doors but look nice. The front desk gentalman was super friendly and very through. We would gladly stay here again.

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Helpful?
Thank Travis D
IsleCustomerSupport, Manager at Isle Casino Hotel Black Hawk, responded to this review

Hi Travis, wow! It sounds like you had a wonderful weekend getaway! Everything you mentioned in your review is something we work very hard at achieving here at The Isle. We want all of our guests to feel as comfortable as possible when visiting with us. We hope you also got to enjoy our great casino floor. It sounds like...

Reviewed September 18, 2016

The room wasn't real big, but was clean, didn't get much of a view so we gambled a little more. The shower is decent, our bed was comfortable with nice pillows. Actually we're hoping to stay here again. The staff was very helpful and friendly, plus drinks were comped if you were gambling. Also, if you gamble you can get...

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Helpful?
Thank Nelson W
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Black Hawk, responded to this review

Hello Nelson! Thanks for taking the time to provide us with feedback from your stay with us. We're happy to hear you enjoyed your gaming experience and our facilities. We hope to see you back again soon!

Denver, Colorado
Reviewed September 7, 2016

My wife and I shared two days at the Isle's property and we have some mixed feelings. On the one side the people are very good and work hard to make people happy. On the other side the hotel is older and it shows. All of the amenities were there. The clock and lamps had outlets and USB charging ports....

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Helpful?
Thank Mark D
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback, Mark. Thanks for the shout-out for our staff. They do work very hard to make sure everyone is having a good time and are comfortable. However, we are always working to improve, and use this type of feedback to focus our efforts, so thank you. We hope you'll decide to visit us again the next time...

Denver, CO
Reviewed September 7, 2016

the rooms were small but nice. The staff were friendly and the food was pretty good. Our room had a view of the parking lot and at 2am there was a party in the lot. Can't fault the hotel for that though. The only negative I can say was that the rooms were really hot!! Bring a fan to get...

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Helpful?
Thank Baylor1
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback! We're glad that you enjoyed the casino, our staff and the food. However, we do wish you were more comfortable in your room. Overall, it sounds like you had a good stay, and we're glad to hear that you intend to visit again. See you then!

Denver, Colorado
Reviewed August 15, 2016 via mobile

I have been coming to the Isle on a regular basis for over three years and I have always had a great experience. Customer service is amazing. The rooms did need some updating but I was pleasantly suprised on my last stay... the room I was in was one they must have just updated. New carpet, fresh paint, new lamps...

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Helpful?
Thank Mark777333
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Black Hawk, responded to this review

Wow, what a great review, thanks, Mark! We're glad you liked the updates! We haven't gotten to all the rooms yet, but it's coming along nicely. We cannot wait to have you back in Black Hawk. Enjoy your stay, and good luck on the games!

A TripAdvisor Member
1 review
1 helpful vote
Reviewed August 2, 2016 via mobile

Nice room. Good view. Didn't win much. Is all the way down at one end. Very nice paved trail a few miles away. Buffet was very nice at lunch. Heard dinner is even better. Good place to stay for a little get away. Will for sure be back to this town with it only being an hour away from Denver.

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Helpful?
1Thank A TripAdvisor Member
IsleCustomerSupport, Guest Relations Manager at Isle Casino Hotel Black Hawk, responded to this review

We definitely hope you'll be back! Thanks for spending some time with us. We're glad you had the chance to experience everything we have to offer, from the hotel to our games & dining options (and your assumption that dinner is even better is correct). Be sure to try some of our dinner options the next time you're in town....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Smokehouse Buffet
Smokehouse Buffet
Cuisines: Barbecue, American
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
If you're looking for exciting casino action, thrilling giveaways, great entertainment, and/or comfortable rooms, you'll find everything you need at Isle Casino Hotel Black Hawk. Our casino is open around the clock and offers over 30 gaming tables and approximately 1,100 slots. We also provide our guests with diverse and exciting dining options. So whether you plan on booking a stay with us or stopping by for some casino fun, we know you'll have a great experience with us at Isle Casino Hotel Black Hawk. ... more   less 

Additional Information about Isle Casino Hotel Black Hawk

Address: 401 Main Street, Black Hawk, CO 80422
Location: United States > Colorado > Black Hawk
Price Range: $96 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Isle Casino Hotel Black Hawk 3*
Number of rooms: 402
Reservation Options:
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Also Known As:
Isle Hotel Black Hawk
Isle Of Capri Hotel
Isle Capri Black Hawk
Isle Of Capri Casino & Hotel
Hotel Isle Of Capri
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Questions & Answers

Here's what travelers have asked, with answers from Isle Casino Hotel Black Hawk staff and other travelers.
4 questions
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Golden, Colorado
3 months ago
arkansas
7 months ago
over a year ago

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Questions? Get answers from Isle Casino Hotel Black Hawk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get the highest rooms possible.”
 of 5 bubbles 64nelsonw, Sep 18, 2016 | Read review
“Higher rooms are much better”
 of 5 bubbles 831markd, Sep 7, 2016 | Read review
“Try not to get a room next to the elevator, you hear it running up and down all night.”
 of 5 bubbles Alan272983, Jun 27, 2016 | Read review
“Get the suite if you can”
 of 5 bubbles Rickster20, Apr 1, 2016 | Read review
“Visit for the day, stay somewhere else.”
 of 5 bubbles Dan-Indiana, Jan 29, 2016 | Read review
5 of 5
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