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Ameristar Casino Resort Spa Black Hawk

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Ameristar Casino Resort Spa Black Hawk
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1,325 Reviews from our TripAdvisor Community

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Showing 1,318: English reviews
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Reviewed 2 days ago NEW

We love to stay at the Ameristar, but our last two visits in less than the past two months have been horrendous and I am done wasting my money there! We went up on Thursday, March 16th, 2017 for a two night stay for my husband's birthday on the 17th. Our experience Thursday was fine. Friday we left our room...

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Helpful?
Thank Jordan W
Saint Cloud, Minnesota
Reviewed 6 days ago NEW

We ended up staying in Blackhawk after a busy day of touring. We were 'done' with our time in the car, so we stayed in the casino town of Blackhawk. We walked around the entire area, and we agreed that we were staying in the best casino. UNTIL. It started to rain/snow. THEN, the whole casino smelled like sewer. So...

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Helpful?
Thank NiseME
Stephanie D, Public Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We would like to learn more about your stay. Could you please email us at socialmediaabh@ameristar.com with additional details? We look forward to hearing from you shortly. Kind Regards, Ameristar Black Hawk.

Grand Junction, Colorado
Reviewed 1 week ago

Played poker several times at Ameristar and was always impressed by their professional dealers and staff. Have played in WSOP in Vegas and was same level. The rest of the casino and hotel have always been very good also.

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Helpful?
Thank dplummer55
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you love visiting the Best Poker Room in the West. We take a lot of pride in our teams, and we're glad it shows. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black...

Golden, Colorado
Reviewed 2 weeks ago

I used to frequent this place often. It seems that when Pinnacle took them over they really lost there service. We decided to go back after a long layoff to see if anything has changed.Nobody asked us for drinks the whole hour we were there.We left thinking it was the right move to change casinos.It really is sad to see...

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Helpful?
Thank schratz
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We have passed your comments regarding your experience along to our leadership team. Kind Regards, Ameristar Black Hawk.

Kearney, Nebraska
Reviewed 2 weeks ago via mobile

Just got back from spending four days at Ameristar, the hotel is beautiful. The rooms are quiet. The bed was very uncomfortable and the shower was really hot water. You could barely get any cold water in the sinks or the shower. The check in people, could use a little bit of motivational encouragement and learn how to smile a...

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Helpful?
Thank Stacy S
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We have passed your comments regarding your experience with our team members and housekeeping as well as your visits to our dining outelts along to our leadership team. Kind Regards

Gregory
Reviewed 2 weeks ago

The people at Ameristar were very nice, considerate, and always on point. Our suite was very spacious and very comfortable to relax in during the slow times. The 100% non-smoking casino is a max bet of $100 but has side bets which allows more if you feel the need on the table games, and plenty of slots for the avid...

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1Thank 771vanced
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the friendly team members and beautiful rooms. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

Westminster, Colorado
Reviewed 3 weeks ago

We spent one night here. We had out of town guests and got two rooms. The rooms were nice, clean and check in took about 10 minutes.Long line to check in again, but it was ok. We played slots for several hours and didn't win one dime. We always eat at the Timberline restaurant and brag to our friends about...

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Helpful?
1Thank dbandel
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We sincerely appreciate your feedback regarding your experience at Timberline Grill and Fireside Kitchen. We will be sure to pass that feedback along to our leadership teams, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

Seattle, Washington
Reviewed 3 weeks ago

I stayed on the 27th floor, had a great room which reminded me a lot of the rooms in the Augustus Tower at Caesars Palace in Las Vegas. A bit smaller in footage than at Caesars, but the exact layout with double sinks, soaking tub, separate shower, and a separate room for the toilet. Very clean room, large TV screen,...

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Helpful?
Thank kekuluo
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're so glad you could join us for our VIP experience this month, and we're so glad you had a wonderful experience. We're thrilled to hear you loved the clean and comfortable rooms and great team members. We sincerely appreciate your feedback, and we hope...

Reviewed 3 weeks ago

Stayed on a room on the 32nd floor. The room was very nice. The cleaning people were great, even offered us water when we were walking down the hallway. The pool and hot tubs on the roof are great. We took our drinks up and had a great time with friends. Restaurants are very nice with good food. Weekend rates...

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Helpful?
1Thank Joe G
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're glad to hear you enjoyed the wondrful rooms and great dining options. We sincerely appreciate your feedback regarding your experience with our beverage team, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

Denver, Colorado
Reviewed 3 weeks ago

I went to Ameristar Hotel to celebrate a my nieces 21st Bday and an engagement in our family. 14 of us stayed at the hotel. The hotel is very nice. Clean, update rooms. It has a heated roof top pool and hot tub. We took a cooler of beer up their and had a great day hanging out at the...

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Helpful?
1Thank lyndeeh2014
Stephanie D, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk, responded to this review

Good afternoon - Thank you for choosing to stay and play with us at Ameristar to celebrate so many special occasions. We're thrilled to see you had an overall enjoyable experience with the beautiful rooms and great dining options. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Timberline Grill
Timberline Grill
Cuisines: American
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ameristar Casino Resort Spa Black Hawk is a completely new luxury hotel and spa in the Denver area. This Ameristar Hotel in Black Hawk has 536 spacious guest rooms with 64 suites, many featuring panoramic views of the Rocky Mountains. You’ll find a full-service day spa and the only pool in Black Hawk at this Ameristar Resort. Guests may also enjoy an on-site Fitness Center, indoor/outdoor swimming pool and a two-story casino with rustic elegance. ... more   less 

Additional Information about Ameristar Casino Resort Spa Black Hawk

Address: 111 Richman Street, PO Box 45, Black Hawk, CO 80422
Location: United States > Colorado > Black Hawk
Price Range: $128 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Resort Spa Black Hawk 4*
Number of rooms: 536
Reservation Options:
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Also Known As:
Ameristar Casino Resort Spa Black Hawk Hotel Black Hawk
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Questions & Answers

Here's what travelers have asked, with answers from Ameristar Casino Resort Spa Black Hawk staff and other travelers.
21 questions
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Raleigh, North Carolina
Raleigh, North Carolina
9 months ago
over a year ago

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Questions? Get answers from Ameristar Casino Resort Spa Black Hawk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher rooms have better views obviously. The pool on the roof is heated and has one of the best views you have ever seen.”
 of 5 bubbles 771vanced, 2 weeks ago | Read review
“Request even number rooms for quiet mountain view , odd number rooms for look at the town.”
 of 5 bubbles kekuluo, 3 weeks ago | Read review
“If you have a spec. req at checkin, stay there until they honor it.”
 of 5 bubbles 17joeg, 3 weeks ago | Read review
“Ask for a room on a high floor with a city view.”
 of 5 bubbles mumsie2u, 4 weeks ago | Read review
“Mountain View”
 of 5 bubbles brian34743, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question