Hotel Villagio
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6481 Washington Street, Yountville, CA 94599-1331
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Room & Suite (26)
Dining (10)
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A note from Hotel Villagio
Updated 09/05/20
About
#6 of 6 in Yountville
Location
4.9
Cleanliness
4.5
Service
4.1
Value
4.0
The all new Hotel Villagio boasts a sophisticated and passionate vibe, while emoting casual glamour. Enjoy the effortless style and allure that the AAA Four Diamond Award Property has created for travelers looking to escape to Napa Valley. Hotel Villagio's 113 guest rooms, The Spa at The Estate and indoor/outdoor private event space are situated just walking distance to the Town of Yountville's Michelin star restaurants and celebrity chefs. Enjoy a complimentary breakfast buffet every morning, while each guest room features an oversize sunken bathtub, fireplace, robes, flat screen television and in-room coffee and tea. Hotel Villagio has recently been recognized as a winner of TripAdvisor's 2017 Certificate of Excellence award. Also, introducing Adam Perry Lang, world-famous pit master whose barbecue has come to define the genre, has expanded his culinary footprint to Yountville with a new eponymous restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Car hire
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Bar / lounge
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Hiking
Bicycle tours
Patio
Tennis court offsite
Walking tours
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Massage
Massage chair
Neck massage
Open-air bath
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Languages Spoken
English, Spanish
Location
Full view
83Good for walkers
Grade: 83 out of 100
20Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Contact
6481 Washington Street, Yountville, CA 94599-1331
Getting there
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240Reviews15Q+A25Room tips
Reviews
Traveler rating
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Popular mentions
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Most Recent
We just spent 3 nights at the Hotel Villagio to celebrate our anniversary. Overall we had a very nice experience. We stayed at the hotel about 10 years ago and it has been completely renovated since our last visit. The lobby and rooms are much more modern than they were previously. The location in Yountville is perfect…easy walking distance to lots of restaurants and close to many great vineyards in the Napa Valley. We relaxed by the pool later in the day after wine tasting and found it very relaxing. The free buffet breakfast was lovely and we always found the service to be pleasant and helpful. A few small criticisms. 1) The fitness center is tiny ( especially for the size of the hotel) and not very well equipped. There are only 3 Pelotons and 1 elliptical machine, so it isn’t ideal for people to work out as much as we do. 2) They offer valet parking but it is often short staffed. We quickly learned it was faster to just self park. 3) for some odd reason the lights in the bathroom turn off very quickly automatically. Every day we each would be left in the dark while taking a shower 4) I had a very nice massage in the spa during my stay but some of the amenities weren’t working fully ( such as the jacuzzi…it was freezing cold). That said, I would still stay here again.…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from General Manager, General Manager at Hotel Villagio
Responded 3 days ago
It was a pleasure to host you and your partner during your recent visit to celebrate your anniversary. We sincerely appreciate you taking the time to provide us with a review, and we're glad to hear you enjoyed our convenient location, modern accommodations, and delicious breakfast. That being said, we apologize that other aspects of your experience did not meet your expectations, and we have notified our staff of your comments. It would be an honor to welcome you back to our hotel again in the future. Positively Yours, Marc Adrar General Manager
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It’s been some time since I stayed here. I wish I’d read recent reviews before returning. We booked a junior suite and one of air conditioners was broken, it was 90+ degrees during our stay and too warm in our room. There were lots of other issues for the price. The lobby seems understaffed and we got tired of waiting for someone to help us with out bags upon check in, so my husband carried our bags from the car to our room. There was only one person at the front desk and we called to report our AC issue before we went to dinner and when we returned no one had come to check on it and it turns out it was not fixable. For $1800 a night the hotel should be better kept- the furniture in the common areas by the pool is shabby, as are some pieces of furniture in the room for that matter. I would stay somewhere else next time, especially considering how over priced this place is for the value.…
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Date of stay: May 2022Trip type: Traveled
Room Tip: We were in the 1200 block rooms and the hot air balloons take off outside our room and we were...
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Helpful
Response from General Manager, General Manager at Hotel Villagio
Responded 6 days ago
Dear Renee, Please accept our sincere apologies for the shortcomings during your stay. We are deeply disappointed to read your comments, and rest assured that all your concerns will be investigated internally and addressed with our team. We want our guests to enjoy comfort here, and it's clear we fell short. Thank you for bringing your concerns to our attention. We hope you will give us another opportunity to provide you with an improved experience. Positively Yours, Marc Adrar General Manager
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The room was nice and quite large but the service wasn’t very good, especially for the price. Everyone was nice and polite but we had a list of issues: we requested a crib before and it wasn’t there when we arrived. It took over an hour for them to bring one (fortunately it wasn’t nap time or we would have been more annoyed), there was no hand soap in the bathroom, the pool wasn’t heated and the hot tub was out of order, we ordered room service breakfast and the eggs were cold and they forgot to bring butter, jam, salt & pepper (the menu specifically mentioned homemade jam as part of one item we ordered).
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hotel Villagio
Responded 2 weeks ago
Thank you for sharing your experience from your recent stay with us. First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We are extremely disappointed that the service you received fell below both your expectations and our standards. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Positively Yours, Marc Adrar General Manager
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No one came to clean our room and when we asked no one showed up. A lack of caring or being empathetic to the needs of the customer was lacking at the front desk and as well as the operator on the phone. Concierge was great as was the boys and girls behind bathe bar were also great.
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Date of stay: April 2022Trip type: Traveled
Room Tip: Bring your own bedding. Spa was awesome.
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1 Helpful vote
Helpful
Response from General Manager, General Manager at Hotel Villagio
Responded 2 weeks ago
Thank you for staying with us and taking the time to share your thoughts. Please accept our apologies for any concerns about cleanliness and service. We'll look into your comments further, and we hope you'll consider staying with us again during your next trip. Positively Yours, Marc Adrar General Manager
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Rooms were large and luxurious. Bed was on firmer side so some may not like that. I was on the first floor so french doors opened to a small courtyard with a setee and lemon tree with actual lemons growing on it. Nightly turn down service. Water feature along the walkways was very soothing. Front desk was very friendly, accomodating and efficient. There is a small bar in the lobby that serves breakfast buffet offering every morning and limited food dturing day. There is no formal restaurant at Villagio but several options adjacent to the property. Nice fire pit at night outside the bar area / pool area. Pool / hot tub were adequate but nothing special. Overall it was a nice stay and excellent for a corporate event Event spaces were excellent and close walk from rooms.…
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Date of stay: April 2022Trip type: Traveled
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hotel Villagio
Responded Apr 10, 2022
Dear Mel, Thank you for staying at Hotel Villagio. We are pleased you had a great visit during your corporate event and that you found everything to your liking. It would be our pleasure to welcome you back on your next visit! Positively Yours, Marc Adrar General Manager
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Our room was missing several things, do not disturb sign, matches for the fireplace etc. Noise is terrible, cars driving by, water running from neighbor rooms, sound proof is really bad, didn’t sleep well both nights. Someone knocked on the door the day we were checking out and asked when we were going to leave, it was a little over an hour before checkout time. On the flip side, bathroom was very modern and had really large soak tub. Pool area was really nice. Room service food was really good and also had good breakfast.
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from General Manager, General Manager at Hotel Villagio
Responded Apr 9, 2022
Dear Cynthia, Thank you for sharing feedback about your recent visit to our hotel. We're glad you enjoyed our lovely pool area, delicious food service, and spacious bathroom. Guests are encouraged to notify us of any issues they encounter so we may assist them, and we apologize if we were unaware of the missing amenities in your room. Your comments are important to us, and we will use them as we continually work to improve our property. Given another opportunity, we hope you'll consider allowing us to host you again should you be returning to Yountville and the Napa wine country. Positively Yours, Marc Adrar General Manager
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We stayed for 3 nights in April with another couple. The service was lovely, warm and welcoming. The valet and front desk staff cam to know us by name. There is a pool menu which includes plenty of wine selections, plus snacks from potato chips and caviar to grilled cheese. The daily breakfast has bottomless mimosas, pastries from Bouchon, hot items, plus tons of other options. We ate at all the Thomas Keller restaurants and the location was perfect. They also have little golf carts if you need a ride!
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Date of stay: April 2022
Value
Rooms
Service
Room Tip: Ask for a second floor room with higher ceilings.
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Helpful
Response from General Manager, General Manager at Hotel Villagio
Responded Apr 8, 2022
Dear Jessica, Thank you for sharing your compliments on your recent stay at Hotel Villagio. Our team is thrilled you were impressed with everything from our exceptional service to our delicious breakfast services and mimosas. Our property has the perfect location for wine country getaways! We look forward to seeing you again! Positively Yours, Marc Adrar General Manager
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Went out of their way to make us happy. Initially, when we first checked in, there was a mix up in the room accommodations. Jada B. and Jessica B. (the front desk agent) went out of their way to ensure we were happy with our room and gave us a bottle of wine to celebrate as well. So sending a big thank you and our appreciation. Everyone we met that worked at the hotel was friendly and wished us well. They will definitely see us again!
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Date of stay: March 2022
Value
Service
Helpful
Response from General Manager, General Manager at Hotel Villagio
Responded Apr 5, 2022
Thank you for the outstanding review of your recent visit to Hotel Villagio. We're glad our accommodations exceeded your expectations, and you enjoyed the amazing service of our excellent staff. Your compliments will be shared with Jada, Jessica, and all of our team. Our goal is 100% satisfaction for our guests, and we know this happens as a result of the hard work and dedication of our employees. There's no better compliment than you'll be back to stay with us again in Yountville and the beautiful wine country of Napa. Positively Yours, Marc Adrar General Manager
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I came to Hotel Villagio on business for a Presidents Club celebration. The location of this hotel and the grounds themselves are absolutely stunning. From the moment we arrived to the moment I left, the staff were nothing but friendly and attentive. I very much enjoyed my stay here and hope one day I can return.
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Date of stay: March 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hotel Villagio
Responded Mar 22, 2022
Dear Sophie, We're delighted you had a fantastic experience as our guest at Hotel Villagio. From our beautiful grounds to our attentive service, you can always depend on us for a memorable stay. Thank you for sharing this lovely review, and we hope to serve you again. Positively Yours, Marc Adrar General Manager
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It is really overrated place. At the first night a drunken man tried to open our patio door shaking it really hard. It says the pool is heated but not really. The jacuzzi water was so cold, couldn't use it. It was a horrible experience with my family. Will never come back here.
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from General Manager, General Manager at Hotel Villagio
Responded Mar 21, 2022
Thank you for sharing your experience with us. While it was a pleasure to host you and your family, we regret the unpleasant situation you encountered. Please know that the safety and security of our guests are of utmost importance, and should you ever have a concern, please contact our front desk immediately. We're better than this, so please consider giving us another chance to amaze you whenever you return to our area. Positively Yours, Marc Adrar General Manager
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PRICE RANGE
$1,108 - $1,584 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villagio hotel yountville, villagio inn and spa
LOCATION
United StatesCaliforniaNapa ValleyYountville
NUMBER OF ROOMS
113
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Claim Your Listing Frequently Asked Questions about Hotel Villagio
Which popular attractions are close to Hotel Villagio?
Nearby attractions include V Marketplace (0.2 miles), Veterans Memorial Park (0.1 miles), and JCB Tasting Salon (0.1 miles).
What are some of the property amenities at Hotel Villagio?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Villagio?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Villagio?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Villagio?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Villagio?
Conveniently located restaurants include Bouchon Bakery, Bistro Jeanty, and Lucy Restaurant and Bar.
Are there opportunities to exercise at Hotel Villagio?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hotel Villagio located near the city center?
Yes, it is 0.3 miles away from the center of Yountville.
Are any cleaning services offered at Hotel Villagio?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Villagio offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Villagio?
The staff speaks multiple languages, including English and Spanish.