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Extended Stay America - Orange County - Yorba Linda

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Extended Stay America - Orange County - Yorba Linda
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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Philadelphia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Free W-Fi? They call it WIFI Lite when you log on. It is so slow, it reminded my of a dial up connection. Want faster speed? It's gonna cost you. No business center Breakfast? It's called "grab and go." Coffee and a doughnut (or a muffin). The room is spartan and sparse. A double bed is what they gave me.... More 

Helpful?
Thank TravellerfromPhilly
00esa, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for staying with us and for your feedback. We are sorry our complimentary breakfast offerings and WiFi service did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our management staff so that we can look into where improvements should be made. Thank you for bringing these issues to our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The location that I stayed at was the Yorba Linda Hotel on 22711 Oakcrest Cir. My reservation was for four nights with two guest. Never in my life have I recieved such horrible service, from cleanliness, to negligence, to appliances that simply were out of order, this stay was a complete nightmare. I checked in on Thursday 7/28 and Checked... More 

Helpful?
1 Thank Liliana B
00esa, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for sharing your review with us. The total satisfaction of our guests is always our top priority and we failed to show you that. Being an extended stay type property where our guests typically stay 7+ nights, our amenities and services are a bit different than a traditional style hotel. It seems our weekly housekeeping and towel and... More 

Phoenix, Arizona
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we arrived at the Hotel, it was around 1:30pm and our reservation was already paid for, They were very rude about their NO CHECK IN UNTIL 3:00 Policy. They do not have restrooms ANYWHERE near the lobby and so not only did they make us wait until EXACTLY 3:00, they would not provide us with any facilities to use... More 

Helpful?
2 Thank LLevy412
00esa, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for choosing our hotel for your stay. We sincerely apologize for the inconvenience caused upon your arrival. It is never our intention to disappoint a guest in anyway, and we are so sorry that we failed to impress you totally. We also apologize that you were not satisfied with the cleanliness of your room. We work hard to... More 

Casa Grande, Arizona
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

The friendly staff combined with a reasonable price makes a stay here an excellent choice. It has the typical amenities as most extended stay hotels, including allowing pets. There's many eateries close by as well as retail shops. It's close to the freeway but surprisingly there's little freeway noise.

Helpful?
2 Thank Frank K
00esa, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for posting a review about your pleasant experience here at Extended Stay America - Orange County - Yorba Linda. We are glad that you were happy with our convenient location and amenities. We are also thrilled to read that you liked our welcoming associates, and that you found our hotel to be of a great value for the... More 

Corona, California
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 12, 2016 via mobile

This hotel is 2 and a half star but since I can't give half I stuck with two. The hallway smelled like someone smoked even though all the rooms says nonsmoking. The place was missing a hairdryer and trash can in the bathroom. I had to walk my trash over to the kitchenette area to toss. Also, there was leftover... More 

Helpful?
3 Thank thespit
00esa, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for your review of our hotel, and the details you provided to our future guests. Our promise is to provide you with fresh, clean accommodations, and I am disappointed that did not occur during your stay. Please accept my apologies for the signs of a previous guest in your suite and know that we take our commitment to... More 

Nora, Sweden
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 11, 2016 via mobile

Stayed there one week, staff really helpful, but the place was not nice, room smelt of smoke (asked for a non smoking room ) no plates or cutlery Had to ask ( pack for one given (and I mean for one) every day outside bins were packed with rubbish overflowing . They renovated the reception floor where I was there,... More 

Helpful?
1 Thank jcass64
00esa, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

We appreciate you taking time to share your feedback. I'm happy you found our staff courteous and helpful, but I am disappointed you were unhappy with your overall stay. I appreciate you bringing the issues you reported to my attention, and I will be discussing them with my management team to find ways to correct these problems. We value feedback... More 

Cambridge, United Kingdom
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 29, 2016 via mobile

Cheapest place in the area when booking and it tells. The glossy marketing material doesn't make up for the fact the place is really rather run down (and attracts a couple of slightly wacky guests it transpires). That said, the basics were all there and the staff were really friendly. Your call.

Helpful?
1 Thank hb1987
00esa, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thank you for sharing your constructive feedback. Our goal is to welcome every guest to a clean, comfortable, well maintained suite, combined with excellent service. We appreciate your feedback which help us to improve our overall facilities and service. On a positive... More 

Lake Elsinore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 11, 2016

This hotel is in need of some maintenance, Room smelled, stains on bedspread, shower curtain rod about to fall off the wall and food crumbs on the floor. Housekeeping needs to give this room some TLC.

Helpful?
2 Thank Jim P
00esa, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Jim, Thank you for choosing our hotel and for taking the time to review your stay with us. I am concerned about the issues you reported and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and I am sorry we dropped... More 

1 review
5 of 5 stars Reviewed June 2, 2016 via mobile

My family and I stayed at this hotel for a basketball tournament during the Memorial Day weekend and we loved it!! The area is located in an upscale area, easy accessible to dining and shopping which we took advantage of and the room was spotless and very comfortable. Desiree, at the front desk greeted us with a smile and was... More 

Helpful?
Thank res193
00esa, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for sharing a wonderful review of your visit to Extended Stay America - Orange County - Yorba Linda. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service... More 

Casa Grande, Arizona
Level Contributor
186 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 28, 2016 via mobile

Chose this motel for the rate. It is clean but could use a little more attention in some areas, like the windows. They were quite dirty. And the sink faucet in the kitchenette leaked. Drip, drip, drip. The exterior looks good and the rooms are a decent size. The bed was okay. The bathroom was small but clean. The shower... More 

Helpful?
2 Thank miznovember
00esa, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for choosing to stay with us. Our goal is to provide a great experience for our guests with clean, comfortable and well-maintained suites and excellent service, all in a safe environment, so we apologize we fell short. We are sorry for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Orange County - Yorba Linda

Address: 22711 Oakcrest Cir, Yorba Linda, CA 92887-4674
Location: United States > California > Orange County > Yorba Linda
Price Range: $89 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Yorba Linda 2.5*
Number of rooms: 117
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