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BEST WESTERN Palm Garden Inn

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336 Reviews from our TripAdvisor Community

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Showing 331: English reviews
San Jose, California
1 review
4 of 5 stars Reviewed July 11, 2016

I stayed in many hotels in Orange County in the past but I really like this BW Palm Garden Inn for the convenience, the staff, the cleanness, the parking, the reasonable price, One thing I don't like is to stay upstairs with many heavy luggages. I did and will recommend this hotel to friends.

Review collected in partnership with Best Western

Helpful?
Thank 477giangk
BWPalmGardenInn, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Thank you for your review. I am so pleased you enjoyed your stay here and found our staff to be some of the most courteous and knowledge of those you have encountered. We truly strive to provide every guest with quality service and are committed to exceeding expectations. We would like to thank you for not only your loyalty but... More 

Mesa, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 6, 2016

We enjoyed our stay very much and the staff were very friendly and kind to us. Only issue we had were no elevator to second floor and the bed was very hard. This hotel provides convenient access to Disneyland with easy freeway access along with access to other stores and shops in the area. All in all we enjoyed our... More 

Review collected in partnership with Best Western

Helpful?
Thank Ruthann W
BWPalmGardenInn, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Ruthann, Thank you for your kind review of your stay. We are delighted to have been able to provide you with superior customer care. I understand how not having access to an elevator can be an inconvenience, however in the future you are more than welcome to ask for assistance with carrying your luggage upstairs and our staff will be... More 

2 reviews
5 of 5 stars Reviewed July 3, 2016 via mobile

Best Western main reason we stay is the employees nicer than anywhere just like in Hawaii. You feel happy and comfortable next is price then cleanliness then location then breakfast and pool but mostly the workers all work hard especially front desk girl name Allie.wish them all the best.

Helpful?
Thank Curtis Y
BWPalmGardenInn, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Curtis, Thank you for your feedback regarding your recent stay at our property. All of our staff from front desk to housekeeping continually do their best to ensure that each of our guests receive superior customer care while they are with us, after all it is the least we can do! If you have any questions, please feel free to... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 30, 2016

Pool looks dirty. Room is bad. When we came in, there is paint splattered on the pool. Room smells bad, made one of us get a headache. Made us all want to get out of there fast, which we did the next day. Not relaxing. Staff's okay, but breakfast is not good.

Helpful?
Thank Xm J
BWPalmGardenInn, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Good afternoon, We would like to thank you for taking the time to review your stay. It is unfortunate that you did not enjoy your time with us but we will use all of your feedback in an attempt to ensure our future guests enjoy their time while they stay with us. As for our pool, we take pride in... More 

Tyler, TX
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2016

I have visited this location several times in the past. Most places that I have returned to seem to deteriorate over time but not this place. It just seems to get better every visit. It is cleaner than almost all of the hundreds of places I have stayed over the years. The staff is better than 3 and 4 star... More 

Helpful?
Thank richhmon
BWPalmGardenInn, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Mr. Richard, We would like to thank you for your continued loyalty to our property over the past few years. We are eternally grateful for all of your support and we are thrilled to have our loyal guests, such as yourself, experience first hand all of the changes we continue making to our property. Once again, we thank you and... More 

Redding, United States
1 review
4 of 5 stars Reviewed June 30, 2016

Great Service and comfortable bed. Clean. Pool and jacuzzi were clean and nice. Breakfast was good, more that just cereal and yogurt. Great location - close to freeway and coast. All in akk a great place to stay.

Review collected in partnership with Best Western

Helpful?
Thank Marc S
BWPalmGardenInn, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Marc, We would like to thank you for choosing to stay at our property. We take pride in providing superior customer care for each of our guests and we are grateful to have been given the opportunity to do just that during your stay. Once again thank you and we hope to see you soon! Kind Regards, Jessica More 

Palm Springs
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2016

Excellent customer service from everyone. Little Saigon right outside the door. You could walk to two Vietnamese restaurants. Traffic is very busy all the time. Very good BK but did get tired of boiled eggs. Michael, VI, Jessica and Ellie at the front desk were super. Michael recommended places to eat. Short drive to Anaheim and Huntington Beach.

Helpful?
Thank MikeyPalmSprings
BWPalmGardenInn, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Thank you for taking the time to share your experience with others, we greatly appreciate it! It was a pleasure to have you stay with us and we are thrilled to have exceeded your expectations! We hope to see you soon! More 

Anaheim, United States
1 review
5 of 5 stars Reviewed June 23, 2016

The Jacuzzi in the living room is a great feature for a very relaxed stay. The cleanliness of the location and the courtesy of the staff are seamless. The air conditioning was very comfortable during an extremely hot day and the TV had all my favorite channels. Breakfast included fresh waffles, cereal, sausage patties and pastries, and hard boiled eggs.... More 

Review collected in partnership with Best Western

Helpful?
Thank Robert W
Castro Valley, CA, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed June 13, 2016

Only 7 miles from the Anaheim Convention Center/Disneyland, the BW Palm Garden is a great place to stay. The garden-like exterior sets the atmosphere for a relaxing stay. The pool/hot tub are very well maintained. Great breakfast, comfortable bed--what more can a guest expect.

Review collected in partnership with Best Western

Helpful?
Thank Charles C
BWPalmGardenInn, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Mr. Call, As always it is a treat to see you and Mrs. Call stay with us over the years! We are lucky to have returning guests, such as yourselves, whom not only see our continuous growth but truly play a large part in our prosperity. Again, thank you for your support and we look forward to seeing you soon!... More 

1 review
4 of 5 stars Reviewed June 12, 2016 via mobile

Visiting the area for the first time and wasn't sure what to expect. Room was nice, property was well maintained, staff was helpful and friendly, and they even surprised us with a crib in our room for our infant. We stay at a lot of Best Western properties and this was quite nice for the price.

Helpful?
Thank Race2Speed
BWPalmGardenInn, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Mr. Scott, We would like to thank you for taking the time to review your previous stay. We do our best to provide each of our guest with a clean, comfortable, and convenient stay and we are thrilled to have been able to do that during your stay with even the simplest act such as providing you with a play... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN Palm Garden Inn

Address: 13659 Beach Blvd, Westminster, CA 92683-3203
Location: United States > California > Orange County > Westminster
Price Range: $89 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Palm Garden Inn 2.5*
Number of rooms: 48
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Also Known As:
Best Western Palm Garden Hotel Westminster
Best Western Westminster
Westminster Best Western
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