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Residence Inn Los Angeles Westlake Village

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Residence Inn Los Angeles Westlake Village
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207 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Westlake Village, California
Reviewed 1 week ago

I love the Marriott brand and have been staying here at the Westlake Village location at least once a month since this past May. I stay here because I liked this hotel and location. I actually travel back and forth to Simi Valley when I am out here on business. The past few times I have stayed here the quality...

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Helpful?
Thank kim2yeoman
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello kim2yeoman, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you experienced with the guest room and breakfast. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue...

Hong Kong, China
Reviewed 2 weeks ago

We stayed in this Marriott brand hotel for at least 4 times in the last 2 years. The hotel was clean and staffs were attentive. They provided free buffet breakfast to the guests and had some variations in the choice. They have a pool table and computers and printers easily accessible to guest. The neighborhood was safe and with quite...

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Helpful?
Thank W6815LHandrewl
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello W6815LHandrewl, Thank you for taking the time to let us know about your recent stay. I am glad to hear that you were able to enjoy the amenities and had a chance to explore the area. We hope to see you the next time your travels bring you to the area.

Omaha, Nebraska
Reviewed October 24, 2016 via mobile

Typical Marriott property and I love the suite and the size of the room. The corridors are a little strange and hard to find your room. But I do like it a lot. Nice to have breakfast included. Conveniently located off of 101.

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Helpful?
Thank McFerrid
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello McFerrid, Thank you for taking the time to let us know about your recent stay. We hope to see you again the next time you are in the area! Thank you.

Warwick, Rhode Island
Reviewed October 18, 2016

The suite was spacious,clean, and well-equipped. The furniture was very comfortable. Breakfast was pretty good too, with a decent variety of options. The food delivery service options were fantastic and offered a wide variety of choices. Convenient location to the highway.

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Helpful?
Thank Alicia M
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear Febgrl77, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Glendale, California
Reviewed October 17, 2016

We stayed here just for one night, passing through. The decor in our one bedroom unit seemed very dated, and in our unit the bedroom was so small it was difficult to walk around the bed without bumping into the credenza. On a positive note, the room and public areas were very clean and the staff at the front desk...

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Helpful?
Thank blubs99
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear blubs99, As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we hope that you choose to stay with us again on your next...

Thousand Oaks, California
Reviewed October 12, 2016

We "lived" here for two weeks as part of a corporate relocation. We had the one bedroom unit which was more than sufficient to give us a place to stay while we transitioned to our new home. The kitchen is fully stocked with all kitchen items you would need so there's no need to eat out all the time. The...

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Helpful?
Thank mboileau
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear mboileau, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence...

Auckland Region, New Zealand
Reviewed August 27, 2016 via mobile

My wife and 2 daughters recently stayed at the Westlake RI. We had a one bedroom suite on the ground floor. The room was well appointed with a small kitchenette, large bedroom and bathroom. All the staff we had contact with were friendly and helpful. There is a self service laundry, which is very useful with young children and a...

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Helpful?
Thank jbg7
AmandaParrish91362, General Manager at Residence Inn Los Angeles Westlake Village, responded to this review

Dear jbg7: Thank you very much for taking the time to review our hotel. The staff really appreciates the positive feedback and loves hearing how your family enjoyed the stay while at the Residence Inn by Marriott Westlake Village, CA. We are thrilled that you were able to use the facilities while at the hotel and that the staff was...

Spartanburg, South Carolina
Reviewed August 24, 2016

I stayed here for a few days and it was perfect. Great sized room, very comfortable with anything you may need. The staff were very friendly and helpful. very nice breakfast with plenty of choices. Nice lobby, great gym and pool. Plenty of parking and tons of restaurants very close two in the parking lot. I will be back

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Helpful?
Thank adam-kelley
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello adam-kelley We appreciate your feedback and are delighted to hear that you had a great stay! With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Church Hill, Tennessee
Reviewed August 18, 2016

This is a nice Marriott hotel in this area. I always like Residence Inn's because they have the extra space. I really like it when I can get a separate bedroom. This hotel was clean and in a really good location with nice restaurants nearby.

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Helpful?
1Thank 788kparsons
AmandaParrish91362, General Manager at Residence Inn Los Angeles Westlake Village, responded to this review

Dear 788kparsons: Thank you very much for taking the time to write your review on Trip Advisor. We are pleased that you enjoyed the accommodations. The One Bedroom suites are nice, but we also have Studio Suites and Two Bedroom Suites, all with full size kitchens. The staff truly enjoys the reviews that our guests post letting them know that...

Mumbai (Bombay), India
Reviewed August 18, 2016

Highs: 1. Good Location & nice view 2. Kitchen in room with ample cutlery & utensils Lows 1. AC noise in room 2. Housekeeping 3. Didnt feel the platinum elite treatment I would have expected 4. Choked bathtub 5. Messy breakfast area

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Helpful?
1Thank KartikJain13q
AmandaParrish91362, General Manager at Residence Inn Los Angeles Westlake Village, responded to this review

Dear KartikJain13q, Thank you for taking the time to let us know about your recent stay at the Residence Inn Los Angeles Westlake Village. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noisy AC, housekeeping and...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Los Angeles Westlake Village

Address: 30950 Russell Ranch Rd, Westlake Village, CA 91362-7365
Location: United States > California > Westlake Village
Price Range: $194 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Los Angeles Westlake Village 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Marriott, Priceline, Odigeo and Cheap Tickets so you can book your Residence Inn Los Angeles Westlake Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Los Angeles Westlake Village Hotel Westlake Village
Residence Inn Westlake Village
Marriott Westlake Village
Westlake Village Residence Inn
Westlake Village Marriott
Hotel Style:
#3 Family Hotel in Westlake Village
#4 Business Hotel in Westlake Village
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Questions & Answers

Questions? Get answers from Residence Inn Los Angeles Westlake Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room near the elevator. It could be a long walk if the room is in the middle of the hallway.”
 of 5 bubbles W6815LHandrewl, 2 weeks ago | Read review
“farthest away from room 348.”
 of 5 bubbles FrankyMe, Aug 6, 2016 | Read review
“Go to the Lure Restaurant next door and treat yourself to a great meal.”
 of 5 bubbles , Jul 19, 2016 | Read review
“avoid studio - especially 347”
 of 5 bubbles PhoenixTravelGuy, May 30, 2016 | Read review
“High floor on east side.”
 of 5 bubbles DonH728, May 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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