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Extended Stay America - Sacramento - West Sacramento

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Extended Stay America - Sacramento - West Sacramento
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80 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Milan, Illinois
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Pros: Very clean; good value (2 night stay for $120 in West Sac close to everything); SHOWER is hot, clean, good pressure; good little kitchenette for eating in with fridge and freezer (but you do need to ask for the silverware, etc (no cost); was very quiet and I was there on a Friday and Saturday; helpful and friendly front... More 

Thank Aubrey B
Manager_11525, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

We appreciate you taking the time to share your experience. It is great to read that your overall stay was a great one and that you valued our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

2 reviews
1 of 5 bubbles Reviewed 3 weeks ago

And not a "wow" in a good way. Urine in the elevator one night. Staff didn't check us in for nearly an hour (We waited at the desk forever). People were letting non-guests in through the side entrances. The lobby and elevator smelled like cigarette smoke and pot. The room was just OK. Their "continental breakfast" consisted of what looked... More 

Thank Acrebro

Travelers are raving about these West Sacramento hotels

Orem, Utah
Level Contributor
255 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 bubbles Reviewed July 29, 2016

Everything was good here. A clean comfy room with a comfy bed. My only complaint would be the noisy fan in the bathroom. Whenever you turned on the light in there the fan came on also. When it was on you couldn't hear anyone in the other room say something to you. Really really loud.

Thank Dale K
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 18, 2016 via mobile

I requested a non smoking room. I check into my room and it has a very foul odor. The shower curtains smell of smoke along with a strong scent coming from the walls. I go to my bed and there's old blood stains on the sheets. They tell me the whole hotel is smoking! They changed the sheets and sprayed... More 

Thank Nellie O
Manager_11525, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thank you for your recent review of your previous stay with us. I'm very sorry to hear that your stay with us was not pleasant and that you got a smoking room when you requested a nonsmoking. The fact that you found stains on your bed sheets is unacceptable. I will coach my housekeepers to do a better job so... More 

1 review
4 of 5 bubbles Reviewed June 7, 2016 via mobile

I have been booking rooms here because my home is under a major remodel ! I book using a 3rd party site and get a great deal! The staff and I mean each and everyone of them including the manager are amazing people I actually get excited to see them at check in! the hotel is clean and friendly I... More 

Thank Saralavon91
Manager_11525, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thank you for taking the time to write a review. We appreciate the kind words about the friendliness and dedication of our staff. I apologize about any discomfort with guests and smoking odor. We will do our best to make sure to accurately address those issues. Again, thank you for choosing Extended Stay America Hotels for your home away from... More 

1 review
3 of 5 bubbles Reviewed May 29, 2016 via mobile

I am currently staying here and have been asked to sumbit a review. I know that most are negative but I believe that this hotel is awesome. Laura the manager, is very easy to talk to. There is one employee that isn't as polite as she should be but other than that the staff has done well on resolving any... More 

Thank Belen R
Los Angeles, California
1 review
1 of 5 bubbles Reviewed April 20, 2016

I wasn't aware you could smoke in any facility/building in California. There was an ashtray in my room. When I exited the elevator on the third floor I immediately smelled cig smoke. I opened my room door to the smell of cig smoke. I had to run to walmart for lysol spray. Apparently the third floor is designated the smoke... More 

Thank TPre G
Perth, Australia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed March 23, 2016

I've stayed at a few of these types of hotels (there is a much better style of this hotel across the road) where you have a kitchen and so on which can make life a lot easier. As someone that is road tripping this type of hotel is great. That being said as soon as you leave the lobby the... More 

Thank ozzyaaron
Vancouver, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed March 4, 2016

First of all I am not sure if the problem is with Rocketmiles, the third party booking company or both Rocketmiles and the hotel. Definitely a lot of blame to the hotel but here is what happened. I booked a night at this hotel through rocketmiles. On their site it states that the facility has a gym, fitness spa, the... More 

Thank clement372013
Sacramento, California
Level Contributor
252 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 1,002 helpful votes
1 of 5 bubbles Reviewed February 14, 2016

Let me start with; Stay across the street First thing after entering my room, I noticed the filth on the floor. I had to do a quick cleaning before unpacking. Then the I did a quick dusting and pick up of garbage that had fallen on the floor and kicked into a hiding spot. Then there was guest noise most... More 

Thank burls1
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Sacramento - West Sacramento

Address: 795 Stillwater Rd, West Sacramento, CA 95605-1642
Location: United States > California > West Sacramento
Price Range: $85 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Sacramento - West Sacramento 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stayamerica Sacramento West
Extended Stay West Sacramento
West Sacramento Extended Stay
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