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Andaz West Hollywood

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Andaz West Hollywood
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2,580 Reviews from our TripAdvisor Community

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There are newer reviews for Andaz West Hollywood
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Showing 2,338: English reviews
Sydney
Reviewed February 11, 2013

The reception area (which we didn't initially recognize as a reception area) is very depressing and you find yourself feeling glum each time you walk through it and return to your bland room. The hotel was quite dark and comes across as very seedy . The rooms are very minimal; our room had a car park view which was quite...

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Helpful?
Thank ZahiaC
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you so much for the review following your recent stay here at Andaz West Hollywood. I am pleased that you appreciated the service provided to you by our wonderful team however I am sorry that you did not find your room or facilities to be as comfortable as they should be. Please know that I am looking into this,...

Valley Forge, Pennsylvania
Reviewed February 10, 2013

This hotel has no front desk. You are greeted by a staffer holding and ipad. He greets you, tells you about the history of the hotel and what is included in your room rate. The room is very,very minimal in any kind of deco, or amenties. The hotel is grey. Everything is a shade od grey. Very drab and boring....

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Helpful?
Thank PaVistor19460
Lin S, General Manager at Andaz West Hollywood, responded to this review

I am terribly sorry to hear that you did not enjoy your experience at Andaz West Hollywood. Andaz is a new venture of the Hyatt Brand, which offers a unique environment and design in each of its several locations. Although you did not enjoy our specific property here in West Hollywood you may enjoy several of our other locations such...

Reviewed February 8, 2013

This is a Hyatt property but it certainly has more character of a hip boutique hotel. The staff was very attentive and accommodating during check-in and the lobby has comfortable sofas and chairs to sit and enjoy their complimentary coffee or wine service. The location is in a great area to walk to restaurants and shops and close enough to...

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Helpful?
Thank mainlandhulagirl
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you for selecting Andaz West Hollywood for your most recent trip to Los Angeles and for your kind recommendation! We are so pleased to hear that you enjoyed our central location and the service provided to you by our wonderful team! We look forward to the opportunity of welcoming you back soon! Lin

Reviewed February 6, 2013

It's currently 2:30am as I write this review from my room at the Andaz, unable to sleep for the past 4 hrs because the room is like a sauna. I was just informed by the front desk that "the building is old and there is only one heating unit". That means air is only delivered to one side of the...

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Helpful?
Thank ZenMasters14
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you for taking the time to bring your feedback to our attention. I am terribly sorry to hear that your visit has been unsatisfactory. Please be assured that your experience is not typical and I truly apologize for the inconveniences you have experienced. If you have a moment, please contact me directly or email my assistant at Olivia.Moore@andaz.com, so...

Laguna Beach, California
Reviewed February 5, 2013

Great location on Sunset Blvd. in the heart of West Hollywood within walking distance of many restaurants and a short drive to Hollywood attractions, hip Melrose shops and the Los Angeles County Museum of Art. We were pleasantly surprised by the outstanding, friendly service offered by every staff member we met. When we arrived, we were greeted at the door...

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Helpful?
2Thank Laguna1278
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you for sharing your experience following your recent stay here at Andaz West Hollywood. I am happy to hear that you enjoyed your stay and the service provided to you by our wonderful team. On behalf of all of us here at the hotel, I look forward to welcoming you back soon! Lin

Australia
Reviewed February 3, 2013

I recently stayed at this hotel for 4 nights with my son anticipating that being a Hyatt hotel it would be at a reasonably good standard in terms of cleanliness, noise control, room and bathroom size. I walked into the lobby and we were ecountered by a checkin person. That was all ok. The shock beganwhen we entered the hallway...

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Helpful?
5Thank Beatrice P
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you for selecting Andaz West Hollywood for your recent visit to Southern California. I am happy to hear that you enjoyed the room service during your stay, however I am terribly sorry that you were disturbed by noise surrounding your accommodation. Please accept my sincere apologies for this inconvenience. At Andaz, we are committed to providing the highest standards...

Denver, Colorado
Reviewed February 3, 2013

This hotel leaves a lot to be desired. First of all, they are trying way to hard to be overly 'modern' and 'new age'. The decor is awful! The 'modern' shower has no door and you will be quite cold while showering. There is no way to fully close the black out curtain, so falling asleep/staying asleep here is quite...

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Helpful?
Thank tara j
Lin S, General Manager at Andaz West Hollywood, responded to this review

I am terribly sorry to hear that you did not enjoy your stay at all. I apologize for the inconveniences you encountered. At Andaz we are committed to serve every guest beyond expectations and to know that we did not satisfy you at all is a big disappointment. Hopefully one day we can welcome you back to create an experience...

Reviewed February 3, 2013

This place is great, in the heart of LA, the staff are efficient and polite, the rooms are spacious and very clean. The rooftop pool has a really beautiful view of the city and the mountains behind and has these fantastic 'pods' that shield you from the wind like a cocoon whist still giving you the amazing view. Mini bar...

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Helpful?
Thank Keiran W
Lin S, General Manager at Andaz West Hollywood, responded to this review

I am so pleased that you chose to stay at Andaz West Hollywood and am delighted to know how much you enjoyed all of our amenities here at the hotel, particularly our complimentary guestroom treats and our central location. Thank you for all of your wonderful comments. We look welcoming you back upon your next visit to California! Lin

Philadelphia, PA
Reviewed February 2, 2013

We stayed at Andaz during a very busy weekend in LA. We were attracted by the location, the overall look of the hotel, the TripAdvisor reviews as well as the rates. Things started off on the wrong foot when, after a speedy check, a key-less key did not work and when it did we found that the room was already...

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Helpful?
Thank MileMarkerMike
Lin S, General Manager at Andaz West Hollywood, responded to this review

Thank you so much for your review following your recent stay here at Andaz West Hollywood. I am so delighted that you enjoyed your accommodation as well as the service provided to you by our wonderful team. I am, however, terribly sorry that you were inconvenienced upon check in. Please know that I am looking into this, as we always...

Melbourne, Australia
Reviewed January 29, 2013

As we here for only 1 night, it restricted us from making the most of what the hotel had to offer, eg. the rooftop bar. Upon arrival to the hotel we were greeted with a friendly atmosphere and it made our check in very easy.The room was quite big and the retreat area was quite good to sit back and...

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Helpful?
1Thank SunnyMirch
Lin S, General Manager at Andaz West Hollywood, responded to this review

I am so pleased that you chose to stay at Andaz West Hollywood and am delighted to know how much you enjoyed our central location, your spacious accommodation and our unique check-in experience. We look forward to welcoming you back to the hotel in the near future! Lin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
RH at Andaz West Hollywood Hyatt
RH at Andaz West Hollywood Hyatt
Cuisines: American, French
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
On Sunset Strip, directly across from House of Blues. Central to Santa Monica Blvd, Pacific Design Center, Hollywood Blvd, Rodeo Drive, the Walk of Fame, Grauman's/Mann's Chinese Theater, and the Kodak Theater - Home to the Oscars. Minutes from the Getty Center, Universal, Paramount and MGM Studios. 12 miles to Los Angeles International Airport and Burbank Airport. 257 guest rooms including 16 Junior Suites. Rooftop outdoor heated pool. Walking distance to restaurants and shopping. ... more   less 

Additional Information about Andaz West Hollywood

Address: 8401 Sunset Boulevard, West Hollywood, CA 90069
Location: United States > California > West Hollywood
Price Range: $276 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Andaz West Hollywood 4*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hyatt Hotels Corporation, Orbitz, Priceline, Travelocity, Odigeo, Cancelon, Cheap Tickets and Jetsetter so you can book your Andaz West Hollywood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Andaz West Hollywood Hotel West Hollywood
Hyatt West Hollywood
West Hollywood Andaz
West Hollywood Hyatt
Hotel Style:
#1 Romantic Hotel in West Hollywood
#3 Family Hotel in West Hollywood
#3 Luxury Hotel in West Hollywood
#5 Business Hotel in West Hollywood
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Questions & Answers

Here's what travelers have asked, with answers from Andaz West Hollywood staff and other travelers.
18 questions
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See all questions (18)

Questions? Get answers from Andaz West Hollywood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th floor or higher with a front facing room for the best views”
 of 5 bubbles Rhianne27, 6 days ago | Read review
“Even if you don't want a swim, go up to the roof top for a look, its well worth it.”
 of 5 bubbles natalie11052016, 2 weeks ago | Read review
“We were on the 7th floor”
 of 5 bubbles margaretsG5015NG, 3 weeks ago | Read review
“great city views in view rooms, although there can be a little street noise occasionally as it is a city”
 of 5 bubbles KS846, 3 weeks ago | Read review
“Front view room overlooking LA”
 of 5 bubbles robertwM9680KI, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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