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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 01/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Andaz West Hollywood
Updated 01/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 23 in West Hollywood
Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.1
Travelers' Choice
Perched above the twinkling lights of the Sunset Strip and the picturesque Hollywood Hills, Andaz West Hollywood is centrally located to the best dining, shopping, and activities in Los Angeles. This iconic destination is home to Los Angeles’ highest rooftop pool and includes breathtaking views of the city, private cabanas, and a full-service bar. All 239 rooms boast spectacular views of the Hollywood Hills on one side and the Sunset Strip and downtown Los Angeles on the other. Enjoy complimentary in room snacks and non-alcoholic beverages along with a nightly wine hour and complimentary wi-fi. Step out of Andaz West Hollywood’s front doors, and explore iconic music and entertainment venues including Whisky A Go Go, The Viper Room, The Roxy and the famous Comedy Store. Enjoy California-inspired, farm-to-table cuisine at Riot House Restaurant & Bar. On the go, grab a cup of coffee or sandwich from Riot House Market while also picking up a souvenir to remember your stay!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Snack bar
Wine / champagne
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Complimentary toiletries
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, Spanish
Location
Full view
92Great for walkers
Grade: 92 out of 100
39Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
8401 Sunset Boulevard, West Hollywood, CA 90069-1909
Getting there
Rental CarsSee rental cars from $91/day
3957Reviews60Q+A100Room tips
Reviews
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Most Recent
We stayed at the Andaz West Hollywood for 4 nights, the website is very misleading and makes false promises. *The Pool* The first day of our stay we weren't informed the pool was actually shut down by the front desk at check in. I only found this information out by reading a sign by the elevator and texting the phone number provided. We were informed if we wanted to use a pool we would have to visit the hotel across the busy road instead (very inconvenient). The sign also stated it would be closed our entire stay. HOWEVER, the following morning I had overheard from another guest that the pool was actually now open (no member of staff actually informed us of the change). I later found out though however the pool would be shut down again for a private event. So even if you are a hotel guest paying to use the facilities - bad luck! This private event was also very loud and ran from 1700-2300 approx. Again no courtesy or warning to paying guest about the inconvenience only that the pool would be shut down. *False Advertisement on Website* #1 ROOM FEATURES - "Complimentary snacks and nonalcoholic beverages". Indeed there are complimentary snacks - out at the front desk on the ground level, not in room. THERE ARE NO COMPLIMENTARY nonalcoholic beverages, when I asked the staff about this they stated this is something they do not provide and this information is outdated and needs to be adjusted off there website (this is still on the website today). There is fortunately water stations on each floor but again we booked this hotel with the impression everything on their website included in the room features WAS INCLUDED. #2 SERVICES - "Complimentary welcome beverages". Not actually received/ available. #3 DINING - "24 Hours Limited Menu Options Available". Again not actually available. If you want food you're better off using Uber Eats (probably cheaper too). *Check In* Be warned on check in the staff will try to pressure and up sell you to one of the rooms facing Sunset Blvd, if you are a light sleeper like me or don't want to listen to non-stop traffic and noise I would avoid taking one of these rooms. Overall the hotel presents itself to appear really nice but underneath it is filled with dishonesty/ lies and was a mediocre experience. Next time I'm in LA we will be staying elsewhere.…
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Date of stay: May 2022Trip type: Traveled
Helpful
John at the front desk was fantastic. He made recommendations for stops we should make for our day out with the rent a car. Adrian, Jude & Ed gave us wonderful customer service in the restaurant area. The men that greeted us outside the door were also very welcoming. Please continue to provide this wonderful service.
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Date of stay: May 2022Trip type: Traveled
Helpful
I stayed at the hotel for three nights and requested that my room be cleaned during my stay via app and at the front desk when I checked in. I also called the front desk to request it be cleaned while I was there but It was never cleaned.
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Date of stay: May 2022Trip type: Traveled
Helpful
I stayed at the Andaz for one night with my wife. We chose it based on its location to our meeting the following day as we wanted to try to avoid LA traffic. Maybe I should have done more research into the hotel before choosing it but I had great experiences in other Andaz hotels. This one however fell far short. While the lobby and service experience were good, the hotel room itself reminded me more of a Holiday Inn than an upscale hotel. I recommend travelers do some research before booking this hotel to know what you are getting yourself into. Personally I'll be avoiding this Andaz in the future.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Helpful
Took mono rail out of hotel to other end of strip then strolled all, Stopped at French rooftop bar before Caesar fountain. Long haul, take your time. Went back to hotel for break before heading out for the show
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
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Helpful
Stayed here this past weekend and it was a fail experience. Great staff and that’s the only reason for the 3 star. The pool was not worth a visit - furniture basically from Walmart. Rooms have thin walls and you can hear everything. This place seems like a condo conversion where thin walls were put up to break up the rooms. No coffee in the rooms at all and one day there was coffee station in lobby but the next day I was told to buy it from the restaurant for $10. Furniture and layouts of the room just don’t make sense and the bathroom products are subpar. This hotel is trying to be more than it is for the price they are charging.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Helpful
Good location, clean, very friendly and professional staffs. Highly recommended. Especially valet parking was way better than what I expected. Once again staffs were more than 100 percent. Definitely coming back here in the future.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Helpful
No hot shower, old fashion style of the room. Fire alarm in the middle of the night and no one to help us! Such a disappointment of the personal: no helpful. We appreciated Andaz London but West Hollywood is a nightmare
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Rooms
Location
Cleanliness
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Helpful
Recently spent 5 nights at this hotel. Found it to be nicely decorated, staff were friendly, room and bed were comfortable. Although the room didn't have a coffee maker, all we needed to do was ask and one was brought up to us and then refilled when we asked. There seemed to be a little confusion around free waters and the pool being open or not but aside from that, we were satisfied. Only ate one meal here, breakfast, which was good (if a little pricey - but hey, it's LA).
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Location
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Helpful
The hotel was OLD Looking It needs a revamp. NEW look, very outdated. ALSO NEW carpet!~ Someone needs to really bleach out the bathrooms. It needs a better HVAC system, It smelled moldy. We also had no mimi bar but cheap free snacks to replace. Pool was under construction with our knowledge. Bummer.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$365 - $542 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
andaz west hollywood hotel west hollywood, hyatt west hollywood, west hollywood andaz, west hollywood hyatt
LOCATION
United StatesCaliforniaWest HollywoodCrescent
NUMBER OF ROOMS
239
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Claim Your Listing Frequently Asked Questions about Andaz West Hollywood
Which popular attractions are close to Andaz West Hollywood?
Nearby attractions include Comedy Store (0.04 miles), Mondrian's Skybar (0.1 miles), and Fred Segal (0.2 miles).
What are some of the property amenities at Andaz West Hollywood?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Andaz West Hollywood?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz West Hollywood?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Andaz West Hollywood?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Andaz West Hollywood?
Conveniently located restaurants include The Terrace, Carney's Restaurant, and The Tower Bar.
Are there opportunities to exercise at Andaz West Hollywood?
Yes, guests have access to a pool and a fitness center during their stay.
Is Andaz West Hollywood located near the city center?
Yes, it is 0.2 miles away from the center of West Hollywood.
Are any cleaning services offered at Andaz West Hollywood?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Andaz West Hollywood?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Andaz West Hollywood offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.