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Grafton on Sunset

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Grafton on Sunset
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313 Reviews from our TripAdvisor Community

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Showing 268: English reviews
San Fernando
Reviewed 1 week ago NEWvia mobile

Hello, I recently stayed at The Grafton for the second time and i was beyond impressed and satisfied again. From the moment I arrived I was immediately greeted with the best customer service from the wonderful Morgon. She smiled, answered all my questions and gave me the experience of GREAT customer service i was hoping for. Not only was she...

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Helpful?
Thank Kristy V
Birmingham, United Kingdom
Reviewed 1 week ago via mobile

Fabulous boutique hotel. Very well appointed and great position to explore West Hollywood. Hotel could not do enough for us and were really helpful with advice on local bars and restaurants. There was a little noise at times from the hotel next door but nothing to really complain about. Would definitely not hesitate to book here again. Tip. If you...

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1Thank Paul S
London
Reviewed 1 week ago

I really wanted to like this hotel. The photos are incredible and the reviews come back quite good. Which is why we booked it. However, the experience was quite different. Going back and reading the reviews now, the overwhelmingly positive ones seem to be about the area and accessibility, which the more... critical... reviews are about the hotel itself. I...

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Helpful?
1Thank BetterCity
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for taking time to let us know about your experience. We apologize if you felt we were not upfront about wifi services, but we do offer a basic wifi service for free with options if more bandwidth is needed. With respect to parking, our parking charges are $40 per night, not $50 as you indicated and unfortunately parking...

Reviewed 1 week ago

My family and I stayed at the Grafton for 14 nights over winter break. I would NOT recommend coming here with children, or for a quiet, restful trip. The other guests at the hotel were ROUDY beyond belief, partying all night every night. The walls were paper thin which didnt help. At very least, avoid the rooms on the first...

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Helpful?
Thank Adonis M
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for taking time to let us know how we did. Your input is very valuable and a great tool in helping us make improvements to better our guest experience. We appreciate you choosing the Grafton for your recent stay to our beautiful city.

Washington, DC
Reviewed 1 week ago

The rooms are fine, smallish bathrooms but functional. Most importantly the staff is thoroughly helpful and pleasant. Mgmt should round it out by adding MSNBC to its basic cable lineup. How hard can it be?

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Helpful?
Thank cjg87
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you choosing to stay with us and we appreciate you taking time to let us know how we did.

Billericay, United Kingdom
Reviewed 2 weeks ago via mobile

After a long transatlantic flight check in was smooth and quick. Receptionist was very friendly and gave us ideas for what to do whilst in town. Room was spacious however the bathroom was tiny and no space to swing a cat. Tried the bar once, but it lacked atmosphere (perhaps it was the time of day) so we gave it...

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Thank TheDullWitch
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for staying with us on your most recent trip to the Greater Los Angeles area. We appreciate you taking time to let us know how we did and we look forward to possibly see you on your third trip to LA.

Reviewed 2 weeks ago via mobile

The manager of the hotel was very negative person , so aggressive . I travel around the world but never saw somebody like him. I made a reservation for a 4 night. He tell me if you donot like something book an other hotel . I book from Expedia the payment was not refundable. My heart till now pain ....

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1Thank Алина М
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for your review and we apologize we did not meet your expectations.

Phoenix, Arizona
Reviewed 4 weeks ago

The Grafton on Sunset is located on Sunset Blvd (hence the name) and is close to all the Hollywood action you would want but without it being right on your doorstep. The Hotel is very modern looking and has live entertainment in the bar in the evenings. Sunset Blvd is quite a busy street at night with bars and restaurants...

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Thank fiasko82
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for letting us know about your stay. We appreciate your business and enjoy hearing from our guests because your input is very valuable in our teams ability to make improvements in an effort to continually enhance our guest experience.

Reviewed 4 weeks ago via mobile

This was my second visit to the Grafton and the location is great for us as we mainly visit the Rainbow, Whisky and Roxy etc. Enjoyed the pool and feel of the hotel and found the rooms were very good. My last visit was let down by the room directly overlooking a building site with a lot of noise from...

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Thank Dale T
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for choosing us once again for your accommodations in West Hollywood. We apologize for the unexpected $100 deposit but it is posted on all hotel reservation sites as this is common practice for all hotels to authorize a deposit for incidental charges. We understand you stayed with us in September and mush has progressed on the new construction...

Reviewed December 6, 2016 via mobile

Perfect address with Comedy Store right across and walking distance (at least for Europeans) to Marmont as well as Rainbow. Also some good restaurants are close by. Hotel is small and cozy (which was very positive) and the staff gave that personal touch (Marion especially was very serviceminded). Rooms are fresh with modern ambience and there is a small pool...

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1Thank Thomas G
Bert S, General Manager at Grafton on Sunset, responded to this review

Thank you for taking time to let us know of your experience and we appreciate your business. It is exciting to hear our guest enjoy our central location with many of the famed spots our city has to offer.

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Staying in West Hollywood

Neighborhood Profile
West Hollywood
For years, West Hollywood has been known as a hub for the LGBT communities in Los Angeles. Today it still maintains the title, but has also become the “it” neighborhood for the entertainment industry’s up-and-comers. Producers, directors, writers and aspiring actors call this area home. Known for great boutique shopping, vintage clothing stores, home décor shops and fitness studios, West Hollywood is a grid of wide boulevards and narrow residential streets. The neighborhood also has a concentration of the most avant-garde restaurants in Los Angeles (rivaled only by the burgeoning restaurant scene Downtown). A trip to the iconic Sunset Strip, with its many clubs, music venues, hotels and flashing lights won’t be forgotten.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Room Service
  • Concierge
Official Description (provided by the hotel)
The Grafton on Sunset is the premier boutique hotel on Sunset Blvd in the heart of West Hollywood. Our 108 newly renovated rooms are centrally located on the Sunset Strip amidst world renowned shopping, restaurants, lounges and nightlife. The Grafton offers two distinctive outlets; Bar 20, our lobby lounge featuring a bar menu and exclusive cocktails, and Oliver's Prime Steakhouse as well as In Room Dining and pool service. Additional amenities include a twenty four hours fitness center and the largest saltwater pool in West Hollywood. We look forward to you staying with us at the NEW Grafton on Sunset. ... more   less 

Additional Information about Grafton on Sunset

Address: 8462 W Sunset Blvd, West Hollywood, CA 90069-1912
Location: United States > California > West Hollywood > West Hollywood
Price Range: $250 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grafton on Sunset 4*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Orbitz, Priceline, Travelocity and Cheap Tickets so you can book your Grafton on Sunset reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Grafton On Sunset Hotel West Hollywood
Grafton On Sunset West Hollywood
Grafton Sunset
Grafton On Sunset Hotel
Hotel Style:
#9 Family Hotel in West Hollywood
#9 Business Hotel in West Hollywood
#10 Luxury Hotel in West Hollywood
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Questions & Answers

Here's what travelers have asked, with answers from Grafton on Sunset staff and other travelers.
22 questions
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Questions? Get answers from Grafton on Sunset staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Theres a best western and Mondrian 100 meters from the Grafton. Look their first.”
 of 5 bubbles adonism2016, 1 week ago | Read review
“If you need a desk, ask for one. Some rooms lack them.”
 of 5 bubbles cjg87, 1 week ago | Read review
“Great location. Great for young couples.”
 of 5 bubbles kaylesha, Nov 13, 2016 | Read review
“I highly recommend the poolside rooms”
 of 5 bubbles deaunn, Oct 27, 2016 | Read review
“High cost for hotel parking.....”
 of 5 bubbles joeybb2016, Oct 24, 2016 | Read review
5 of 5
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