8440 Sunset Boulevard, West Hollywood, CA 90069-1912
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About
#17 of 21 hotels in West Hollywood
Location
4.4
Cleanliness
4.2
Service
3.8
Value
3.2
GreenLeaders Bronze level
This newly renovated, luxury boutique hotel in the heart of West Hollywood captures everything the Strip stands for – excitement, invincibility and glamour. Entering Mondrian through its signature, thirty-foot mahogany doors, guests will find the recently expanded lobby, accented with hues of deep blues and complemented by custom-designed furniture, a Lucite indoor swing and a mushroom-inspired concierge desk. Surrounded by the beauty of the hotel lobby is our world class Business Center with complimentary high speed wireless internet access. Up in the sky, amid the clouds of Los Angeles, guests can enjoy the stunning view from our Skybar lounge, Los Angeles' mainstay for nightlife. Mondrian Los Angeles' new sand and sea inspired restaurant, Casa Madera, brings the Mayan Riviera to the Sunset Strip. Surrounded by sweeping views of Los Angeles, experience coastal Mexican cuisine paired with high-energy dining. Exxhibit Boutique, our gift shop, offers curated items tailored for the LA scene.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Nightclub / DJ
Kids stay free
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Bridal suite
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Spanish
Location
79Somewhat walkable
Grade: 79 out of 100
50Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
Contact
8440 Sunset Boulevard, West Hollywood, CA 90069-1912
Getting there
Rental CarsSee rental cars from $91/day
150Reviews10Q+A25Room tips
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Most Recent
Do not waste your money here. The Hotel is stylish but the service was lacking. The hotel is extremely noisy until 1 or 2 in the morning. The rooms next to mine had loud and disrespectful guests and security did little to quiet them down. The rooms were clean and well appointed but were nothing special. The restaurant was closed and the whole experience was very disappointing The LA vibe is present but not welcome. Be aware of very high taxes as well as a resort fee. it is almost $35.00 per night! The fees were not explained at check in and on top of that there was another outrageous fee called a destination fee of over $11.00 California is a wreck. When I later discovered these fees and issues with the stay, they were dismissive and said you should have known. Management is apathetic. Skip this stylish disaster.…
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Date of stay: December 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: Avoid if you want good service and value and quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carl Hubbard, General Manager at Mondrian Los Angeles Hotel
Responded 5 days ago
Dear valued guest, Thank you for sharing your feedback with us following your recent stay. We are sorry to hear that your experience did not meet your expectations, and we appreciate your honest feedback. While we regret that you did not enjoy your stay with us, we would like to clarify that our resort fee is a standard practice in the industry and is disclosed on our website as well as during the booking process. We apologize if you were not aware of this fee, and we will do our best to make it more clear to our guests in the future. We appreciate your compliments on the cleanliness of our rooms and the style of our hotel. However, we are disappointed to hear that you found our service lacking. We will be reviewing our service standards and retraining our team to ensure that we are providing the highest level of customer service to all of our guests. Once again, thank you for your feedback, and we hope that you will give us another opportunity to provide you with a more enjoyable stay in the future. Sincerely, Carl
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
We do not agree with comments of people saying the hotel is old, sky bar is disturbing the stay of hotel residents, etc. The hotel is well maintained, room was renovated and spacious with good city view, we were On the last and 12th floor. Swimming pool close at 6 pm (but you can still be in the water a bit after, no worries) as the skybar welcomes West Hollywood nights with beautiful people and cars (dress code apply even for resident). Valet service excellent and no restaurant during our stay but many options in the surrounding. You have to ask the front desk for ice, room servicing but this is explained when checking in. We enjoyed being in sunset boulevard , riding Beverly Hills and the comfort of the location. If you plan to stay for the weekend, just be careful the skybar can be out of control if you stay on the pool side… stay on city side, high level floor and enjoy the quiet air conditioning at night.…
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: High floor city not pool side
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Aaron Peaslee, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded Aug 5, 2022
Dear cedCk42, Thank you for taking the time to write this review. You have some really great insights on our hotel. We hope you come back later this year when the restaurant is back open. Kind Regards, Aaron
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have stayed here a gazillion times and every time was great. Room funky, spacious and clean. Right in the middle of everything tot need on Sunset strip. Bar is a must. Pool is special. Easy to get to Rodeo Dr and other tourist locations. Definitely worth staying here.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aaron Peaslee, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded Feb 13, 2023
Dear peterrP8618IZ, Thank you for the review. Sounds like you had a great trip. We hope you come back soon! Aaron Peaslee Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is cool hotel. We were upgraded to a studio which was quite big. A lovely, bright room. Good shower, comfy bed, nice staff. Reasonably priced. There is a bit of noise from the restaurant / bar, I was on the 2nd floor and looked over the restaurant but this didn't bother me at all. The hotel is really well situated. I would definitely stay here again. The only "negatives" I could comment on are there were no slipper sent he room (I don't like walking round hotel rooms in bare feet !) and the shower just had a window in to the bedroom which is fine if you're a couple sharing a room, but not so cool if you're just friends sharing a room. These are not big issues, however. The rooms has a very good coffee machine which I really appreciate. I recommend this hotel highly.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded Jan 31, 2023
Thank you so much for staying with us. We truly appreciate it. We do not have slippers in the rooms, but we can have them delivered to the room. Its a simple request from the front desk, and we can have 2 sent right up. We are so happy you enjoyed your stay. We look forward to welcoming you back next time you are in the West Hollywood area. Have a great week.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have difficulty from the day I checked in. the Mondrian need to better trained their staff. Guest experience & service comes before anything. I was staying for a total of 30 room nights between 3 rooms. I was overcharged for pre authorization by $2000 on one of the rooms. And simple things like understanding what the charges are or how much outstanding I have, have always been an impossible task and manager always have to come in and assist. Worst experience I have was checking out, after multiple mistakes. I dropped by to check on my billing but as usual the front desk staff seems to be having difficulty himself explaining about the charges. I requested for a manager, and when he comes out you noticed how he speaks to you that he had a preset assumption that I’m just being difficult. And in fact they did overcharged another $400 on a different room for preauthorization. And he’s very adamant and defensive when I asked him ‘why’. He just kept on saying that it wasn’t done by him and it’s not his fault. That’s when I felt, for a luxury boutique hotel such as The Mondrian. The last thing you could do was trying to place the blame somewhere else, whoever works in a hotel, they represent the hotel and it is not right to just say “ It wasn’t me”. On top of that they have Poor communication between themselves, from room cleaning to late checkout. My wife was called to checkout when we had a prior arrangements with the manager for a late checkout. An unfortunate end to what otherwise would be a good located hotel and a decent room. I won’t be coming back. Fyi, the bellman and Valet have always been wonderful.…
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Not suitable for a long stay. And make sure you check you bills correctly.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded Jan 11, 2023
Thank you for choosing to stay with us at Mondrian Los Angeles, and taking the time to provide us with your feedback. We are very sorry to hear that we didn’t meet your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. Please know that your feedback has been shared with the broader team and will be addressed immediately. We hope that you will give us the opportunity to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Honestly this hotel should change their management style. It's ridiculous, after making a prepaid reservation they haven't taken the money from my card, surprisingly a few hours before arriving at the hotel they cancel my reservation and stated that my card was declined without sending an email to request a method of payment or at least confirm my arrival for 9 nights!! After an email exchange with the front office, I provided my bank card and surprisingly they increased the rate from the initial. After checking the 3rd parties websites the rate was cheaper than the one they try to overcharge me. On my arrival at the hotel, no apologies extend or even trying to amend the rate since this is a long stay and direct booking. This hotel has a lot of potential but with this management is not going far - AVOID!!!…
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded Jan 4, 2023
Thank you for taking the time to write about your experience. We are sorry there was a miscommunication. We do apologize for any confusion or inconvenience this may have caused. No fees were taken due to your credit card declining. Have a great week.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel’s own Skybar blasted music from 10pm to 2am. We stayed on the 5th floor and the noise is so obnoxiously loud. This issue apparently has been a big issue and the management simply don’t care. Half of the rooms at this hotel face the Skybar so good luck getting a good night sleep if that’s what your stay requires. If you just want to party in your room till sunrise, you are at the right place. This hotel is nowhere close to a 4 star hotel. The beds are old and the bathroom has this weird sliding door that’s very hard to close. Our room’s AC makes a really loud noise when it’s on, luckily it was cold enough at night that we can keep it off. The only positive thing I would say about this hotel is that the staff I’ve encountered have all been courteous. Unfortunately the problem rooted in this hotel is far beyond their control. Stay away from this hotel.…
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Not kids and family friendly. Great for party goers.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded Jan 4, 2023
Hello and thank you for taking the time to write a review. We are better for it when we can hear and read about the guest experience. I am so sorry to hear about your loud stay. Our Skybar does get very loud at night. We completely apologize for the noise. I am happy to hear our staff was to your standards. That is something we can build on. Again, thank you for staying with us, and we hope you have a wonderful new year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel since we didn’t want to drive after a night of celebration. Our room was spacious and the decor was beautiful. The valet services were slower than other others but overall we had a pleasant experience.
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Date of stay: September 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded Nov 30, 2022
Thank you so much for taking the time to write us a review. We are happy to hear you enjoyed your stay with us. We hope you come back and stay with us for a longer stay. Sometimes the valet is backed up with getting cars, we do apologize for that. Have a wonderful week.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice modern, hip hotel. Rooms are just as pictured -- artistic with a modern flair - impressive. I had a veery nice one-bedroom suite and the bed was extremely comfortable. The restaurant was still undergoing renovation - so room service was handled by Wolfgang Puck restaurant across the street. Very convenient! Staff was warm and welcoming. Although I didn't partake, the Nightlife and the Skybar seem to be the additional draw. I did hear some of the music one night but it didn't bother me or prevent me from having a restful sleep or a delightful stay. One word to describe this place and vibe - Lit!
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Date of stay: October 2022Trip type: Traveled on business
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aaron Peaslee, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded Nov 6, 2022
Hi je582, Thanks for taking the time to leave us a review. We are glad you enjoyed the atmosphere and hope you come back soon. Aaron
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seldom am I moved to write a poor review of an experience, but I feel compelled to on this occasion out of courtesy to other prospective guests. 1. The pool was closed at short notice for nearly the entire duration of the stay. A letter initially delivered to the room stated it would reopen on Thu Oct 27, but it we're now informed it will remain closed until Nov 2. 2. There are chronic issues with hot water: it's necessary to run the hot water for 10 mins to achieve a luke-warm shower. 3. The valet service is unreliable: they forgot to bring round the vehicle and I missed a dinner appointment as a result, with no genuine apology offered. 4. The restaurant is closed so only basic in-room dining possible, during restricted hours. I was told that the restaurant closure is mentioned on the website, but I still can't see it, so the info must be well concealed. 5. Despite asking for the room to be serviced daily, on one day the cleaner didn't arrive and when I called for them, I was told they aren't able to attend after midday. 6. The reception staff don't seem to be authentically concerned by any issues, with vacuous sympathies and an offer of a "free drink voucher" for the inconvenience. 7. Beware of the rooms facing Sunset -- we were initially offered a one-room suite on this side, which didn't match the website photos. They're overshadowed and mildly depressing. In fairness, the room we were moved to facings downtown is delightful, and the only saving grace (we would already have moved on otherwise). …
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded Oct 31, 2022
Hello, I am so sorry to hear about the many challenges you experienced during your stay. We apologize for the pool closure. We had special events all weekend, where the pool was converted. We did have other pool options for you with neighboring hotels. We are fixing the hot water issue as we speak. The restaurant is due to open in the next month, so that will hopefully help tremendously. I thank you for taking the time from your day and letting us know what we fell short on. Have a wonderful week.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$334 - $436 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mondrian los angeles hotel west hollywood, mondrian hotel west hollywood
LOCATION
United StatesCaliforniaWest HollywoodWest Hollywood / Crescent
NUMBER OF ROOMS
236
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Claim Your ListingMONDRIAN LOS ANGELES HOTEL - Updated 2023 Prices & Reviews (West Hollywood, CA)
Frequently Asked Questions about Mondrian Los Angeles Hotel
Which popular attractions are close to Mondrian Los Angeles Hotel?
Nearby attractions include Comedy Store (0.04 miles), Mondrian's Skybar (0.02 miles), and Fred Segal (0.1 miles).
What are some of the property amenities at Mondrian Los Angeles Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mondrian Los Angeles Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mondrian Los Angeles Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mondrian Los Angeles Hotel?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Mondrian Los Angeles Hotel?
Conveniently located restaurants include Carney's Restaurant, The Terrace, and Katana LA.
Are there opportunities to exercise at Mondrian Los Angeles Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Mondrian Los Angeles Hotel located near the city center?
Yes, it is 0.2 miles away from the center of West Hollywood.
Are any cleaning services offered at Mondrian Los Angeles Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mondrian Los Angeles Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mondrian Los Angeles Hotel?
The staff speaks multiple languages, including English and Spanish.