8440 Sunset Boulevard, West Hollywood, CA 90069-1912
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$339
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mondrian Los Angeles Hotel
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 21 hotels in West Hollywood
Location
4.2
Cleanliness
4.5
Service
3.9
Value
3.7
GreenLeaders Bronze level
Mondrian LA just completed a 19 million dollar renovation in 2019. This luxury boutique hotel in the heart of West Hollywood captures everything the Strip stands for – excitement, invincibility and glamour. Entering Mondrian through its signature, thirty-foot mahogany doors, guests will find the recently expanded lobby, accented with hues of deep blues and complemented by custom-designed furniture, a Lucite indoor swing and a mushroom-inspired concierge desk. Surrounded by the beauty of the hotel lobby is our world class Business Center with complimentary high speed wireless internet access. Up in the sky, amid the clouds of Los Angeles, guests can enjoy the stunning view from our Skybar lounge, Los Angeles' mainstay for nightlife. Exxhibit Boutique, our gift shop, offers curated items tailored for the LA scene.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Nightclub / DJ
Kids stay free
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Spanish
Location
Full view
94Great for walkers
Grade: 94 out of 100
59Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
Contact
8440 Sunset Boulevard, West Hollywood, CA 90069-1912
Getting there
Rental CarsSee rental cars from $91/day
123Reviews10Q+A16Room tips
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Most Recent
I would have rated this hotel 0 stars but the room was actually nice! Where this hotel totally fails is with its Pool and Customer Service. The Pool: Don’t book this hotel if a relaxing pool is what are are seeking. What the hotel fails to disclose is that the pool is actually a day club with lines of people waiting to get in. Good luck trying to get a chair, or a drink for that matter. Google Mondrian events if you would like an idea of how many parties this place hosts. I wish I would have known. Customer Service: When I brought my concern of being able to use the pool the staff basically ignored me. The Manager on duty was like “This is West Hollywood, what do you expect?” But the best part is that he offered to use the pool at the neighboring Andaz. I’d recommend this place if you’re in the mood for a raging party, but definitely book the neighboring hotels if you want something more relaxing.…
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Date of stay: June 2022Trip type: Traveled with friends
Room Tip: Book the neighboring hotels instead
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1 Helpful vote
Helpful
Response from Aaron Peaslee, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded 1 week ago
Hello CodyE, Thank you for your feedback. I am sorry the communication from the team was lacking and it could have been delivered better. We do have a very active pool with DJs Friday, Saturday and Sunday through out the summer. Most of our guest come for the parties and we have been doing them for years, but I know that was not what you were expecting. I appreciate getting the message out so that our experience lines up with the expectations. Regards, Aaron
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Mondrian is not what it used to be. It's not all bad but book at your own risk. I was there for two weeks for a business trip. I used to come here a decade ago and thought it would be fun to combine business and leisure (my mistake). What this place is good for: a party hotel for a night, maybe two. This way, you won't notice or experience all of its shortcomings. Only a couple. Anything longer and at best you'll be disappointed. Admittedly, the staff is nice overall and usually helpful but the quality of service is mediocre. The rooms facing the pool are nice, albeit some of them pretty small. And it gets LOUD, pretty much every night and much worse on weekends (see note on party hotel). The pool is meh and mainly used for people to pose. Especially after 2 pm. Pool staff ignores you if you're not a dude/large group looking like you're there to spend money. I was never approached to see if I wanted anything. I had to kindly ask to see a menu. Housekeeping/laundry lost one of my items: given to someone else who had inconveniently already checked out. It took 3 phone calls and following up with the manager to get a credit. Minibar refill staff shows up during the day and comes in in your absence. Twice they left opened (*not by me*...) snacks in the mini bar area which made me believe someone had come to my room and helped themselves. Wasn't a fun moment. Took 2 phone calls and a follow up to resolve. The vent in the bathroom smells like frying oil at all times during the day. Housekeeping is not consistent: they don't always replace all towels or the robe. Also left items (garbage bag roll) behind. It was something almost every. day. I wanted to love it but bottom line is that this place is a mess. Any stay beyond 2 days and you'll get to enjoy the chaos and mediocrity.…
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Date of stay: June 2022Trip type: Traveled on business
Helpful
Response from Aaron Peaslee, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded 1 week ago
Dear ElodieFic, Thank you for taking the time to write a review and the honest feedback. It will help us get better. I apologize that we fell short on your visit. Regards, Aaron
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Hotel is a little run down (dated) in the common areas. The room was clean and had a great balcony. No food options right now as they are renovating. Location is great, right in the middle of WeHo. Would recommend some other options before booking.
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Date of stay: June 2022Trip type: Traveled on business
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded 1 week ago
Thank you for staying with us. We value and appreciate our guest feedback. We are renovating the restaurant as well as other areas of the hotel. We want to bring the glory of the Mondrian LA back. We look forward to welcoming you back in the future.
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We did not know before our trip there was no restaurant or bar.As they were redoing things. They offered room service but said it could be a 1-hour wait. We were told best to go next door hotel. We were also told no service in our room, so no cleaning, etc...They said they had staff problems. Every other restaurant seemed fine. So why 4 stars? The staff is amazing. Shout out to Jason and Anderson. The room was lovely and well done.
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Date of stay: May 2022
Rooms
Location
Service
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded 4 weeks ago
Thank you for staying with us. We value and appreciate all of our guest. We do have a bar by the pool, however we are using a neighboring restaurant for our in room dining. We say an hour just to give the guest fair warning, because it does not always take that long, but it can. We do offer housekeeping in the rooms, it is by request only. Thank you for the kind words of Jason and Anderson, I will be sure to tell them. Have a great day, and we look forward to seeing you again soon.
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I rarely write reviews, but I wanted to take a second to share my experience about The Mondrian West Hollywood. I could write a lot more, but I will just say - it's loud and cheesy. The pool scene is basically like a nightclub with pounding music until 2am - screaming and yelling and the smell of weed was so strong. I called the front desk at 2:30am to complain about the noise and the guy said "you're staying in West Hollywood - this is normal". It was on both Sunday and Monday nights. Staff was ok, but honestly, I would not stay here again - ever. The store on the mainfloor was never open. I had to go to the Pendry (hotel next door) to get a coffee. It's overpriced for what it is. It actually felt like a dated hotel, but apparently they just had renos in 2019. Also, the room doesn't get cleaned between days.…
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Date of stay: May 2022Trip type: Traveled on business
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded 4 weeks ago
Hello, and thank you for staying with us. So sorry to hear about your less than expected stay. I apologize for the noise and not being able t sleep. We do have double pained glass on the windows and balcony doors. I will find out why the store was not open for you. Housekeeping will come to your room everyday of your stay, it is just by request. I would hope you would reconsider staying with us again. Our restaurant will be opening mid summer, and I am sure you will have a better stay. Thanks again, and have a great weekend.
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A great place to stay in LA. A chill vibe with everything you need. The staff were very friendly and the views of LA were epic. I would definitely recommend this place to anyone interested in a chill, awesome time.
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Date of stay: May 2022Trip type: Traveled on business
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded 4 weeks ago
Thank you for staying with us, we value each of our guest. Happy to hear you enjoyed your stay. We look forward to welcoming you back soon, with our restaurant opening mid summer. Have a great weekend.
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Had a wonderful stay at the Mondrian. The safe was very helpful and friendly on check-in and continued their great service during our stay. We stayed in a suite which provided ample room to spread out. The Sky Bar and pool were nice with a fun crowd. Perfectly situated near restaurants, clubs and bars in West Hollywood on Sunset and Santa Monica.
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Date of stay: May 2022Trip type: Traveled as a couple
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded May 25, 2022
Thank you so much for staying with us. We appreciate all of our guest feedback. Very happy you enjoyed your stay with us, and we look forward to welcoming back on your next visit. Have a great day.
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One of the worst hotel experience of my whole life. Breakfast, which I pre paid, came in paper boxes with plastic cutlery. The hotel’s kitchen is under renovation, and it didn’t occurred to the company to inform people booking a room with breakfast that they didn’t had an operational kitchen and food and beverage would be served as in room dining. I mean, I had in room dining in many other places before, some not as pretentious as Mondrian, but they had real plates, real knives and forks and trays, instead of o paper sack to bring my meal. Now, I just came back from a day out and guess what, no room cleaning, because you have to ask for it! Yes, you read it right. We have to make an appointment to have your room cleaned. The reason is the pandemic of course. But I have been to many hotels since the pandemic hit us and this is unheard of. It might be a city or a state mandate, sure, but shouldn’t the hotel inform you? Shouldn’t it have a note left in the room to remind of such an awkward condition. Well, by now you guessed they didn’t. No note, no reminder, no care. It says a lot about a hotel company. I am not staying in any hotel by SBE. The company doesn’t respect its clients.…
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Date of stay: May 2022Trip type: Traveled with family
Helpful
Response from Brandon Clay, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded May 21, 2022
I am so sorry for the experience you had during your stay. Our restaurant is under construction, therefore we are partnering with a local restaurant for in-room dining, so as uncharacteristic as it may seem, we do have the food delivered in to go bags with plastic utensils. Our restaurant will be up and running by mid summer, so that will be a thing of the past. Housekeeping is upon request by 2pm everyday. This is a new policy that we have adopted due to city guidelines. I am sorry it is such an inconvenience. We do our best to inform all guests at check in. I do wish you can come back and visit to experience the true Mondrian hotel way in the near future. Have a wonderful weekend.
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The Mondrian is a 4 star hotel so I do not expect luxury but for the price, I do expect my room to be cleaned and the staff to be well trained. They charged my credit card twice and it ended up getting blocked by my bank while I was in a foreign country. Imagine the hassle. I told the girl at the desk it was approved, showed it to her on my phone, and she still ran in through again. I came home after a very long day and my room was a mess; I had put out the please make up room sign and they just didn’t . The restaurant was closed for renovations so there was no food. No tea in the room. Paper cups. $11 Pringles. Enough said.
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Date of stay: April 2022Trip type: Traveled with family
Helpful
Response from Aaron Peaslee, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded May 1, 2022
Hello Oonis1, Thank you for taking the time to speak with me at check out. I know you had a long day of travel ahead of you, and hope you made it back safe. You have my business card if you need anything in the future. Aaron
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Just a quick comment on this excellent hotel where we have just finished a 3 night stay. Had an amazing suite, very large, modern and comfortable. My wife and I both had jet lag after travelling from the UK and only slept a little but we both agreed the bed was so comfortable it was a godsend under the circumstances. Lovely pool and bar area looking out over the city, frequented mainly by the young and beautiful people of LA, great place to chill after a days site seeing. All the staff are very friendly and helpful and one of the best things it is based on Sunset Boulevard in West Hollywood with lots of bars and restaurants within walking distance. Before we went we had been told stories of LA not being the safest or friendliest place to walk around but we found the opposite, plus so many stories about the history of the nearby hotels and film stars and gangsters going back over the years. For anyone needing a transfer from LAX to the city, we used Royalty Car Services of LA. Great after a long flight to have Bryan waiting for us in arrivals to help with our luggage and get us over to our hotel. .…
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Date of stay: April 2022Trip type: Traveled as a couple
Room Tip: No kettles in the rooms if you like a cup of tea in the morning. You can order one from room...
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Helpful
Response from Aaron Peaslee, Guest Services / Front Office at Mondrian Los Angeles Hotel
Responded Apr 29, 2022
Dear L76630AGpeterd, That sounds like a fantastic weekend! Hope to have you back soon and thanks for the review. Cheers, Aaron
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PRICE RANGE
$381 - $477 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mondrian los angeles hotel west hollywood, mondrian hotel west hollywood
LOCATION
United StatesCaliforniaWest HollywoodWest Hollywood / Crescent
NUMBER OF ROOMS
236
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Claim Your Listing Frequently Asked Questions about Mondrian Los Angeles Hotel
Which popular attractions are close to Mondrian Los Angeles Hotel?
Nearby attractions include Comedy Store (0.04 miles), Mondrian's Skybar (0.02 miles), and Fred Segal (0.1 miles).
What are some of the property amenities at Mondrian Los Angeles Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mondrian Los Angeles Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mondrian Los Angeles Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mondrian Los Angeles Hotel?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Mondrian Los Angeles Hotel?
Conveniently located restaurants include The Terrace, Carney's Restaurant, and The Tower Bar.
Are there opportunities to exercise at Mondrian Los Angeles Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Mondrian Los Angeles Hotel located near the city center?
Yes, it is 0.2 miles away from the center of West Hollywood.
Are any cleaning services offered at Mondrian Los Angeles Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mondrian Los Angeles Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mondrian Los Angeles Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.