Chamberlain West Hollywood
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1000 Westmount Drive, West Hollywood, CA 90069-4142
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Room & Suite (275)
Pool & Beach (111)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 23 in West Hollywood
Location
4.6
Cleanliness
4.4
Service
4.4
Value
4.1
Travelers' Choice
Fifteen million-dollar property-wide re-imagination now complete, the new Chamberlain includes redesigned suites, lobby and meeting spaces, along with a refreshed rooftop pool deck and new restaurant concept. Re-imagined as a stylish retreat for the Hollywood fashionista, the hotel’s new design feature's sophisticated interiors that are reflective of old Hollywood glamour while celebrating its place as a home away from home to many in today’s creative industries. An intimate hideaway located steps away from the famous Sunset Boulevard, The Chamberlain West Hollywood captivates with a collection of stunning 115 stylish suites, an exclusive guests-only restaurant and patio, and glamorous rooftop pool and terrace with 360-degree views of West Hollywood. At the helm of Executive Chef Henry Tapia. The Chamberlain’s new guests-only restaurant and bar, Fits, will serve New American cuisine in a chic yet comfortable atmosphere that evokes the feeling of an intimate Hollywood hideout. Mobility accessible rooms available upon request comply with Accessibility Rules.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking on-site
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Happy hour
Poolside bar
Rooftop bar
Conference facilities
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Flatscreen TV
Hair dryer
Room service
Safe
Telephone
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
90Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
Contact
1000 Westmount Drive, West Hollywood, CA 90069-4142
Getting there
Rental CarsSee rental cars from $91/day
2102Reviews34Q+A100Room tips
Reviews
Traveler rating
- 1,209
- 566
- 179
- 82
- 66
Time of year
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Popular mentions
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Most Recent
Early this month, I reserved a few nights while my apartment was under construction. Just before I checked in, I had a bad vertigo episode and was having trouble walking. Yasmin Lopez checked me in right away and then helped me to the room. She was equally kind throughout my stay (though I regained balance by the next day). Not to denigrate anyone else - everyone was courteous and friendly. But Yasmin went out of her way to be kind, when I was feeling off-balance, and it made a difference. My stay was great otherwise, too. If I am ever asked to recommend a hotel (or need to go to one), The Chamberlain will be my recommendation. Rooms are great suite-types, as is the rooftop pool. 10 out of 10.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Timothy Erkelens Probst, General Manager at Chamberlain West Hollywood
Responded yesterday
Thank you so much for taking the time to share your experience. we are thrilled that Yasmin's service made such an impact and are thrilled that you would recommend us, and would love to see you again soon.
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We stayed here for one night. The hotel is a very nice boutique hotel. The decor is eye catching throughout. Our room was large and had ample space. The rooftop pool and bar had great views of LA. The location is very good too. Walkable area, 15-20 minute walk to Beverly Hills and Rodeo Drive.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Timothy Erkelens Probst, General Manager at Chamberlain West Hollywood
Responded yesterday
Dear Henddry1859: So glad to hear you had a great stay here at the Chamberlain in West Hollywood, and it sounds like you were able to explore some other hotspots in LA. We hope you will come back and visit again soon.
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+1
First off, the hotel is in such a convenient location in West Hollywood, it was perfect (and minutes walk from our favourite wine bar - V Wine Room). We had chosen a top floor king suite with balcony and we were happy with the room choice. It was incredibly spacious with nice touches like a study nook and a fireplace. The room was very well kept although there were some general maintenance issues. One of the two lifts was out of order the entire stay, the fly wire screen on the balcony door was constantly jammed and eventually came off the rails and the bathroom had a musty/sewerage smell at times. I appreciate it is an older property that has been refurbished, so maintenance issues are understandable. There was a wine time down in the bar/restaurant at 5-6pm nightly which was a nice touch. To detract from that, a nightly resort fee is charged which seems exorbitant given the size of the hotel and limited inclusions. Breakfast at the restaurant was fine and staff throughout were pleasant. Overall, we were really pleased with our stay minus a few small misgivings.…
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Timothy Erkelens Probst, General Manager at Chamberlain West Hollywood
Responded yesterday
I'm sorry you caught us in an off week, when our elevator was having a new part installed. We feel your pain and are happy to say that the lift is back up and running. With that said we are happy that your overall stay was pleasant and hope you will return.
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This was our first time visiting Los Angeles. Since arriving to the Chamberlin West Hollywood hotel, our experience surpassed our expectations. The customer service at this hotel was incredible! Specifically, our interaction with front desk agent, Yasmin. She showed exemplary customer service and professionalism. We will definitely be returning to this hotel in the future. The Chamberlin has beautiful, clean and spacious rooms. It’s location is super convenient and near lots of shops and restaurants. Recommend 10/10!
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Timothy Erkelens Probst, General Manager at Chamberlain West Hollywood
Responded yesterday
What more can we ask for? we are thrilled that we surpassed your expectations and are more than excited that you will come back to visit us. thank you so much for identifying Yasmin in your review she is one of our stars and love to see guest recognize her.
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I was assisted at check-in by Ramesh who provided me with a warm welcome and wonderful suggestions for dining. Ramesh was accommodating and kind. This was a terrific introduction and representation for my stay here at the Chamberlain!
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Timothy Erkelens Probst, General Manager at Chamberlain West Hollywood
Responded yesterday
Thank you for taking the time to share your feedback. we are thrilled to hear that Ramesh was such a standout member of the team.
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I was here on a business stay and I wanted to switch it up from my usual hotel choice. I am happy to say that I will be coming more often as the service I received was by far the best experience I've had on a work trip. I want to give a huge shoutout to Ramesh who was at the front desk and helped me with my service request with diligence. The way he handled my problem as well as his excellent customer service was a refreshing experience compared to the minimal/delayed service I would expect to receive during late hours. Based on his determination to make sure I was accommodated during my stay , I could see him in a lead role if he is not one already. My room and the amenities I saw were great and I am looking forward to staying here again.
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Date of stay: March 2022Trip type: Traveled
Value
Cleanliness
Service
Helpful
The Chamberlain has an unbeatable combination of location, amenities, it factor, and very reasonable price. It’s perfect for gay travelers who want to walk to all the gay bars in Weho but stay in a stylish, quiet oasis. Don’t miss the beautiful rooftop pool with the cutest, friendliest bartender in town, or the delicious breakfast in the restaurant. I’ve stayed here many times and will continue to.
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Date of stay: February 2022Trip type: Traveled
Helpful
+1
This was one of our most recent hotel experiences during Covid. For our first vacation away from home since last year, we chose Chamberlain West since it was in the same hotel group as the Montrose Hotel (past visits). We like this area of West Hollywood and this seemed like a safer choice as could be for a hotel. The location and residential feel of this hotel is perhaps the better aspects if one is looking for a "hideaway" type of hotel feel. The area is quiet, safe and within walking distance to several decent restaurants, stores, on both Santa Monica Blvd and Sunset Blvd, two well known major streets. The hotel itself inside has a rather modern/eclectic, boutique like feel. When you evaluate it based on standard hotel features and services, it does not hold up well in a number of aspects, for us. I should say that service recovery is great there and the staff were more than hospitable and understanding with issues that would come up during our stay. I can't say enough about that aspect. Sadly, the interaction seemed to be that the front service was always reactive to issues. There was nothing particularly negative about our hotel room layout. Again, we selected the hotel for its location and proximity to our scheduled activities near and far from there. For us, we just look for no surprises. Unfortunately, we ran into a number of room cleaning issues like room not being cleaned upon our return upon request. Towels weren't always refreshed, etc. That said, when we spoke with staff, the problem was quickly resolved. Valet Parking was also another major issue. At this hotel, it doesn't mean what you might think it means based on other hotels. Upon arrival, we learned that the $48.00 per night fee means you park your own car into the garage and drive it out yourself. The "valet" is a garage parking attendant who stays in the garage. Also, typically our car was within eyesight most times upon entering the garage. They do have a parking lounge area which is better than just a booth. Once we brought this to the hotel front's attention, they were very nice to address this problem. They also have what they call an "urban amenities fee" for items such as nightly sparkling hour, "enhanced" WIFI (whatever that means), pool access, daily newspaper, luggage storage, etc. The list goes on and on. Now, it's all spelled out on their website but you have to look for that. Most of these items are usually part of the room rate. To add insult to injury, we either weren't told about these items, or never got them to begin with during our stay. Again, service recovery made up for this. Finally, their restaurant was not appealing at all. The space is small, uninviting, and really not much available during our stay. Next time, we would stay at a different hotel in that area. However, it is in a decent neighborhood, and walkable to several stores, restaurants, etc.…
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: Our room was 405. It was a little walk from the guest elevators, but quiet.
See more room tips
2 Helpful votes
Helpful
Hotel is beautiful - but the service is even better. After so much hassle from travel, Ramesh at the front desk took care of me. He got me settled, and made sure I got food (late at night). Very much appreciated!
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Date of stay: February 2022Trip type: Traveled
Helpful
Response from Timothy Erkelens Probst, General Manager at Chamberlain West Hollywood
Responded yesterday
Thanks HEJEC. I will certainly pass along your comments to Ramesh. Thank you for taking the time to recognize a key member of our team.
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Easy reservation system, and I recommend calling directly, professional and upbeat staff, shout out to Claudia, Jasmine and Linda, smooth check-in, GREAT spacious rooms, all nestled in the heart of West Hollywood. I live in the neighborhood and have family and friends stay there. My Mom was the most recent visitor, and she LOVES being at the Chamberlain. We had a lovely, relaxed weekend, mostly in the rooms.
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Date of stay: January 2022
Value
Location
Service
Helpful
Response from Timothy Erkelens Probst, General Manager at Chamberlain West Hollywood
Responded Jan 24, 2022
Thank you for making us part of your extended home for family and friends visiting from out of town.
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PRICE RANGE
$405 - $528 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chamberlain west hollywood hotel west hollywood, chamberlain hotel west hollywood, west hollywood chamberlain hotel
LOCATION
United StatesCaliforniaWest HollywoodWest Hollywood North / West Hollywood
NUMBER OF ROOMS
115
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Claim Your Listing Frequently Asked Questions about Chamberlain West Hollywood
Which popular attractions are close to Chamberlain West Hollywood?
Nearby attractions include Sunset Plaza (0.2 miles), Book Soup (0.3 miles), and Mystery Pier Books (0.3 miles).
What are some of the property amenities at Chamberlain West Hollywood?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Chamberlain West Hollywood?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Chamberlain West Hollywood?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Chamberlain West Hollywood?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Chamberlain West Hollywood?
Conveniently located restaurants include WeHo Bistro, Nobu Los Angeles, and Le Petit Four.
Are there opportunities to exercise at Chamberlain West Hollywood?
Yes, guests have access to a pool and a fitness center during their stay.
Is Chamberlain West Hollywood located near the city center?
Yes, it is 0.5 miles away from the center of West Hollywood.
Are any cleaning services offered at Chamberlain West Hollywood?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chamberlain West Hollywood?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Chamberlain West Hollywood offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.