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Holiday Inn West Covina

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56 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I would give it five stars but the cost was quite high, we also had drain issues with the bathtub and sink, however they promptly fixed the bathtub but the sink never drained right. It was quiet and clean for the most part, they could probably do a few minor updates in the bathrooms. I will stay here agai if... More 

Helpful?
Thank gil b
Tucson, Arizona
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel with my family while visiting with some family members in West Covina. This hotel is superb! It's clean, and the employees are so nice and make sure your needs are met as soon as possible. The price was more than reasonable, especially since I found it on TripAdvisor :) Also, we thoroughly enjoyed the free... More 

Helpful?
Thank Jeannelle H
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Jasmine at the front desk was most helpful and informative. After a long day she made checking in to a room easy and fast and i was very delighted with the service and im looking forward to returning soon. Thank you for yoir hospitality

Helpful?
Thank Jacob C
Cleveland, Ohio
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent four nights here. Found the staff to be very friendly and helpful. Rooms were clean and the grounds were clean. The cost of the rooms was as good as I could find in the area. It is close to restaurants. I would not recommend it if you are in town for events along the beach or in L.A. because... More 

Helpful?
1 Thank Wayne P
Sacramento, CA
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We ended up staying here during a week of extremely high temperatures after attempting to stay with a friend at her house. She didn't have AC, and it was 106 degrees, so we needed a place--fast! It was a great place to stay for the week we were in town, after we got checked in. The front desk staff was... More 

Helpful?
Thank Sophie104
Palmdale, California
1 review
5 of 5 stars Reviewed June 13, 2016

From the General Manager, 'Albert', assisting with our booking, to the front desk receptionists, to the cleaning staff, to even the restaurant manager and staff, were all equally Friendly, Courteous, Professional and Helpful. The room was Very Clean and Comfortable! The pool was Exhilarating and Refreshing! The food was Delicious! Even the Parking was Free and Convenient, not to mention... More 

Helpful?
Thank _gk3jw
1 review
1 of 5 stars Reviewed May 28, 2016

Reserved 3 double rooms for several days of course at check in there were no doubles available, hotel refused to make accommodations of any sort. So we had 6 people and 3 beds and no apology. They blamed me for their mistake. GO ELSEWHERE!

Helpful?
Thank Janet D
IHGService, Guest Relations Manager at Holiday Inn West Covina, responded to this review

Dear Janet D, Thank you for taking some time out of your busy day to write us a review regarding your stay. We absolutely regret to learn about your dismay towards the overall quality of service rendered during your stay. I have sent you a private message in order to obtain more information about your stay. We hope to hear... More 

Oceanside, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2016

When I stayed in January had trouble with the heating and a/c in the room. The thermostat didn't work so it had to be operated manually. WiFi connection never did work. Therefore I felt it is rather pricey for the lack.

Helpful?
Thank Rita H
IHGService, Guest Relations Manager at Holiday Inn West Covina, responded to this review

Dear Rita H, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations due to the problems with air conditioning unit and WIFI connection during your stay. Allow me to apologize... More 

Little Egg Harbor, New Jersey
1 review
5 of 5 stars Reviewed May 8, 2016

The hotel staff was excellent, especially Ivan and Naomi. They really made us feel welcome. The room was clean. The bed was super comfortable. The restaurant was a bit pricey, but the food was delicious and the service there was very nice and pleasant. The drinks at the bar were way overpriced and tasted lousy. The bartender was very unfriendly... More 

Helpful?
Thank J4Mac
Yorba Linda, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 6, 2016 via mobile

I love this place a lot. I've stayed here couple times recently and all the rooms I got were clean and the beds were comfy. The front desk staff were so friendly and helpful especially this gentleman named Ivan. He even let us borrowed his personal phone charger because we forgot ours. The experience for this price was simply way... More 

Helpful?
Thank Cheryl L
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in the center of the picturesque San Gabriel Mountains, the Newly Opened Holiday Inn West Covina is just minutes from downtown Los Angeles. This All New West Covina, CA hotel provides easy access to local points of interest like Raging Waters Park, and bustling cities like Glendora, San Dimas, Irwindale, Pomona and more. West Covina is home to a number of annual events, including the Cherry Blossom Festival, the Winterfest Celebration and the Street Festival. Beautiful California beaches are just a short drive away. Several entertainment venues, retailers and restaurants can be found nearby. After a long day of business meetings or sightseeing, come back to the hotel and relax with a delicious meal or refreshing drink at Dahlia Restaurant and Bar. Room service is available. Whether you want to host an intimate gathering or large group event, this hotel's 2 banquet and meeting rooms can accommodate more than 150 people. In addition to standard amenities, all of our sophisticated guest rooms are 100% non-smoking and equipped with refrigerators, microwaves, coffee makers, curved shower rods, hair dryers, desks, flat-screen televisions, irons, ironing boards, and cable television. ... more   less 

Additional Information about Holiday Inn West Covina

Address: 3223 East Garvey North, West Covina, CA 91791 (Formerly Rodeway Inn Near Fairplex)
Location: United States > California > West Covina
Price Range: $119 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn West Covina 3*
Number of rooms: 135
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Also Known As:
Rodeway Inn Near Fairplex Hotel West Covina
Clarion West Covina
Clarion Hotel West Covina
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