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Holiday Inn West Covina

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Holiday Inn West Covina
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59 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for one night and not to impressed. When I travel we always rent holiday inn hotels for the free breakfast and wifi. This holiday inn does not offer free breakfast even tho it states that when you rent the hotel online. The room was okay and the location was okay too.. Just beware of the breakfast issue... More 

Helpful?
Thank gutierrezmmc
IHGService, Guest Relations Manager at Holiday Inn West Covina, responded to this review

Dear gutierrezmmc, Thank you for taking time to post a review about our hotel. I am happy that our location worked for your travel needs. However, I regret to learn that you are not fully satisfied with your stay. I have noted your comments and have forwarded them to our hotel management for the identified issues to be addressed accordingly.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was an Oasis in a desert of overly priced hotels and dirty boutique hotels which litter LA and the surrounding areas. The front desk clerk was very professional and thorough. He could teach some of the St Regis clerks a few lessons on customer service but I digress. Room was very clean as expected. Bed was semi comfortable... More 

Helpful?
Thank A TripAdvisor Member
San Luis Obispo County, California
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Totally different experience this year over last year. We are here July 2016. This year the hotel is under new management and not for the better. First, we came with a large group that I personally booked. The rate per night was 40 dollar more per day. It included breakfast as part of the group rate. Right off the bat... More 

Helpful?
Thank Pasotravel
IHGService, Guest Relations Manager at Holiday Inn West Covina, responded to this review

Dear Pasotravel, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our facilities, air-conditioning system and staff. We... More 

Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 17, 2016

I would give it five stars but the cost was quite high, we also had drain issues with the bathtub and sink, however they promptly fixed the bathtub but the sink never drained right. It was quiet and clean for the most part, they could probably do a few minor updates in the bathrooms. I will stay here agai if... More 

Helpful?
Thank gil b
Tucson, Arizona
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2016 via mobile

I stayed at this hotel with my family while visiting with some family members in West Covina. This hotel is superb! It's clean, and the employees are so nice and make sure your needs are met as soon as possible. The price was more than reasonable, especially since I found it on TripAdvisor :) Also, we thoroughly enjoyed the free... More 

Helpful?
Thank Jeannelle H
1 review
5 of 5 stars Reviewed July 4, 2016 via mobile

Jasmine at the front desk was most helpful and informative. After a long day she made checking in to a room easy and fast and i was very delighted with the service and im looking forward to returning soon. Thank you for yoir hospitality

Helpful?
Thank Jacob C
Cleveland, Ohio
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 4, 2016

Spent four nights here. Found the staff to be very friendly and helpful. Rooms were clean and the grounds were clean. The cost of the rooms was as good as I could find in the area. It is close to restaurants. I would not recommend it if you are in town for events along the beach or in L.A. because... More 

Helpful?
1 Thank Wayne P
Sacramento, CA
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 29, 2016

We ended up staying here during a week of extremely high temperatures after attempting to stay with a friend at her house. She didn't have AC, and it was 106 degrees, so we needed a place--fast! It was a great place to stay for the week we were in town, after we got checked in. The front desk staff was... More 

Helpful?
Thank Sophie104
Palmdale, California
1 review
5 of 5 stars Reviewed June 13, 2016

From the General Manager, 'Albert', assisting with our booking, to the front desk receptionists, to the cleaning staff, to even the restaurant manager and staff, were all equally Friendly, Courteous, Professional and Helpful. The room was Very Clean and Comfortable! The pool was Exhilarating and Refreshing! The food was Delicious! Even the Parking was Free and Convenient, not to mention... More 

Helpful?
Thank _gk3jw
1 review
1 of 5 stars Reviewed May 28, 2016

Reserved 3 double rooms for several days of course at check in there were no doubles available, hotel refused to make accommodations of any sort. So we had 6 people and 3 beds and no apology. They blamed me for their mistake. GO ELSEWHERE!

Helpful?
Thank Janet D
IHGService, Guest Relations Manager at Holiday Inn West Covina, responded to this review

Dear Janet D, Thank you for taking some time out of your busy day to write us a review regarding your stay. We absolutely regret to learn about your dismay towards the overall quality of service rendered during your stay. I have sent you a private message in order to obtain more information about your stay. We hope to hear... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in the center of the picturesque San Gabriel Mountains, the Newly Opened Holiday Inn West Covina is just minutes from downtown Los Angeles. This All New West Covina, CA hotel provides easy access to local points of interest like Raging Waters Park, and bustling cities like Glendora, San Dimas, Irwindale, Pomona and more. West Covina is home to a number of annual events, including the Cherry Blossom Festival, the Winterfest Celebration and the Street Festival. Beautiful California beaches are just a short drive away. Several entertainment venues, retailers and restaurants can be found nearby. After a long day of business meetings or sightseeing, come back to the hotel and relax with a delicious meal or refreshing drink at Dahlia Restaurant and Bar. Room service is available. Whether you want to host an intimate gathering or large group event, this hotel's 2 banquet and meeting rooms can accommodate more than 150 people. In addition to standard amenities, all of our sophisticated guest rooms are 100% non-smoking and equipped with refrigerators, microwaves, coffee makers, curved shower rods, hair dryers, desks, flat-screen televisions, irons, ironing boards, and cable television. ... more   less 

Additional Information about Holiday Inn West Covina

Address: 3223 East Garvey North, West Covina, CA 91791 (Formerly Rodeway Inn Near Fairplex)
Location: United States > California > West Covina
Price Range: $116 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn West Covina 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Rodeway Inn Near Fairplex Hotel West Covina
Clarion West Covina
Clarion Hotel West Covina
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