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Holiday Inn Express & Suites Watsonville, an IHG hotel

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1855 Main St, Watsonville, CA 95076-6024
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$161
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Free cancellation until 05/05/22
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$161
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Free cancellation until 05/05/22
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Traveler (24)
Room & Suite (13)
Dining (12)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Watsonville, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 12 hotels in Watsonville
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Welcome to the Holiday Inn Express Hotel & Suites Watsonville, CA!We are conveniently located midway between Santa Cruz and Monterey Bay, just off Scenic Highway 1 and Route 152. Stay over and relax with us while driving the California Coast. Spend a day at the Santa Cruz Beach Boardwalk; enjoy unlimited ocean activities including fishing, surfing, sailing, kayaking and a variety of aquatic pastimes. Experiencing the Monterey Bay Aquarium is a must. Afterward, enjoy some fresh seafood at one of the casual or fine dining restaurants on Cannery Row. Watsonville is the Strawberry Capital of the World and Driscoll Strawberries is less than 5 miles away. All 65 rooms and suites feature free high-speed Internet access, complimentary hot Express Start breakfast, microwaves, refrigerators, and telephones with voice mail message service, hair dryers, iron and ironing board. We also have an on-site fitness room, heated indoor pool and spa.We invite you to come visit us soon and experience our friendly Central Coast Hospitality!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, Portuguese

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
39Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
193Reviews2Q+A37Room tips
Traveler rating
  • 78
  • 71
  • 23
  • 9
  • 12
Time of year
Traveler type
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Popular mentions
aliehssunday wrote a review Feb 2021
New York City, New York611 contributions104 helpful votes
First, thank you, Rosa and Justina, for being so professional, kind and helpful, especially to the nurses, who were deployed to your community to assist with the Covid pandemic! I am forever grateful! I was working 72hrs/week for 2 weeks; HIE was very accommodating, clean, safe and friendly. I would return again and recommend to other nurse colleagues and family.
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Date of stay: January 2021
Value
Location
Service
Trip type: Traveled on business
2 Helpful votes
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Response from HIXWAT GM, Owner at Holiday Inn Express & Suites Watsonville, an IHG hotel
Responded Jul 23, 2021
On behalf of our great staff we thank you for your business and the recommendation to others. We are proud you found our facilities clean and safe. We welcome you to return to stay with us again. Thank you.
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SwRc wrote a review Nov 2020
Portland, Oregon15 contributions5 helpful votes
They use aren't serving a hot breakfast due to Covid Restrictions which I totally get, But they make a very poor attempt at a sack breakfast. A 50 cent granola bar, an orange, a foam rubber bagel, or a choice of cold cereal-Rice Krispies, Captain Crunch, or Raisin Brand. How hard would it bee to have some hard boiled eggs, or packets of instant oatmeal. Even better, the Hampton Inn takes your order and brings you a hot breakfast. I felt like I was imposing on the staff for asking for a second cup of coffee. The Covid has turned customer service into the likes of the DMV.
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Date of stay: November 2020
Value
Service
Sleep Quality
Room Tip: Ask for a room facing west. Rooms on the east face a major highway. Plan on eating breakfast...
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Response from IHG Service, Owner at Holiday Inn Express & Suites Watsonville, an IHG hotel
Responded Nov 24, 2020
Hello SwRc, Thank you for taking the time to give us your feedback about your stay at our hotel. Your satisfaction is our top priority and it seems that your recent stay leaves something to be desired. Having a fulfilling breakfast is a must and I'm sorry to hear that your experience with our complimentary breakfast fell short of your expectations due to the pandemic. I brought this up to our local management's attention. Trust that your feedback will be used as a reference to enhance our breakfast options. We appreciate you choosing us for your accommodation needs. I hope you'll come to visit us again and we'll do our best to make your next stay better than the last! All the best, Jomar M. Case Manager IHGService
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Thinh Le wrote a review Jan 2020
Tucson, Arizona3 contributions3 helpful votes
Rude and unhelpful front desk staff. Asked to change my check out date, move rooms due to street noise, and a courtesy late check-out on my last day. All 3 of my customer service requests were denied by the staff. I'm a Gold Elite IHG member and expected a little more consideration and better treatment for my loyalty.What's the point of accumulating loyalty membership points if you don't get treated a little better? Will not stay at this hotel again and avoid Holiday Inn's going forward. All of my future work travel business will go to Courtyard Marriott where they treat high-volume customers much better. Buh bye, IHG.
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Date of stay: January 2020
Value
Location
Service
Trip type: Traveled on business
1 Helpful vote
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Watsonville, an IHG hotel
Responded Feb 1, 2020
Hi JackLe12, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about the overall customer service you received during your stay. I understand your dismay and I am sorry. This is not the frictionless experience that we wanted for all our guests and I will make sure to share your comments with our team for necessary improvements needed on our end. I would also like to follow up on your concern that is why I have sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService
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tattersall_12 wrote a review Dec 2019
Arvada, Colorado485 contributions177 helpful votes
We had a great one night stay here! Our check in was smooth and thank you to Sherry who assisted us in our check in and lost key situation. Her calm and soothing affect helped us in multiple aspects. The breakfast was as always..the same as all IHG places and plentiful. Overall, this place is perfect to stay at and hope Sherry is there to assist you all! I recommend this place and will stay when in the area.
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: Simply enjoy!
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1 Helpful vote
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Response from HIXWAT GM, Owner at Holiday Inn Express & Suites Watsonville, an IHG hotel
Responded Jul 23, 2021
Thank you for choosing to stay with us. We appreciate and value your business.
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emmaly wrote a review Nov 2019
El Dorado Hills, California10 contributions13 helpful votes
I booked a room in October and days before our stay I cancelled the reservation. I received a Reservation Confirmation number and at no time I was I notified that I would still be charged for the room. Had I known I would have given the room to a fellow teammate. I have stayed all over the world and never had a cancellation process like this one. I called the hotel, was transferred to IHG corporate and then told the hotel would call me with the resolution. They never called. THIS HOTEL MUST BE DESPERATE FOR GUESTS TO TREAT AN IHG MEMBER IN THIS WAY. WILL NEVER STAY WITH IHG AGAIN!
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Date of stay: October 2019
Service
1 Helpful vote
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Response from HIXWAT G, General Manager at Holiday Inn Express & Suites Watsonville, an IHG hotel
Responded Nov 6, 2019
Hello, We apologize you feel that you were scammed. We adhere to all booking policy's. If the reservation was booked online as advance purchase the hotel is not able to issue a credit if the reservation is cancelled. We do offer to often move the reservation to a different date so that the deposit is not forfeited. IHG corporate adheres to all booking policys as well as the hotel. For all advance purchase bookings they are non refundable if cancelled as the terms must be agreed to at the time of booking online. The hotel does not make these bookings at the property level.Please email direct at hixwatsonville@lotusmgmtinc.com and we would be happy to look into the issue. Thank you.
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PRICE RANGE
$136 - $208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites watsonville, holiday inn watsonville, watsonville holiday inn express
LOCATION
United StatesCaliforniaWatsonville
NUMBER OF ROOMS
65
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Frequently Asked Questions about Holiday Inn Express & Suites Watsonville, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Watsonville, an IHG hotel?
Nearby attractions include Santa Cruz Main Beach (0.7 miles).
What are some of the property amenities at Holiday Inn Express & Suites Watsonville, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Watsonville, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Watsonville, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Watsonville, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Watsonville, an IHG hotel?
Conveniently located restaurants include Imura Japanese Restaurant, Cilantros, and Wooden Nickel Bar & Grill.
Are there opportunities to exercise at Holiday Inn Express & Suites Watsonville, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Watsonville, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Watsonville, an IHG hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Watsonville, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Is Holiday Inn Express & Suites Watsonville, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.