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Holiday Inn Express Hotel & Suites Watsonville

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1855 Main St, Watsonville, CA 95076-6024
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Traveler (29)
Room & Suite (14)
Dining (12)

About

#2 of 10 hotels in Watsonville
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Welcome to the Holiday Inn Express Hotel & Suites Watsonville, CA!We are conveniently located midway between Santa Cruz and Monterey Bay, just off Scenic Highway 1 and Route 152. Stay over and relax with us while driving the California Coast. Spend a day at the Santa Cruz Beach Boardwalk; enjoy unlimited ocean activities including fishing, surfing, sailing, kayaking and a variety of aquatic pastimes. Experiencing the Monterey Bay Aquarium is a must. Afterward, enjoy some fresh seafood at one of the casual or fine dining restaurants on Cannery Row. Watsonville is the Strawberry Capital of the World and Driscoll Strawberries is less than 5 miles away. All 65 rooms and suites feature free high-speed Internet access, complimentary hot Express Start breakfast, microwaves, refrigerators, and telephones with voice mail message service, hair dryers, iron and ironing board. We also have an on-site fitness room, heated indoor pool and spa.We invite you to come visit us soon and experience our friendly Central Coast Hospitality!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, Portuguese

Location

Full view
77Somewhat walkable
Grade: 77 out of 100
38Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
193Reviews2Q+A37Room tips
Traveler rating
  • 77
  • 71
  • 24
  • 8
  • 13
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Popular mentions
Thinh Le wrote a review Jan 2020
Tucson, Arizona3 contributions
Rude and unhelpful front desk staff. Asked to change my check out date, move rooms due to street noise, and a courtesy late check-out on my last day. All 3 of my customer service requests were denied by the staff. I'm a Gold Elite IHG member and expected a little more consideration and better treatment for my loyalty.What's the point of accumulating loyalty membership points if you don't get treated a little better? Will not stay at this hotel again and avoid Holiday Inn's going forward. All of my future work travel business will go to Courtyard Marriott where they treat high-volume customers much better. Buh bye, IHG.
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Date of stay: January 2020
Value
Location
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Trip type: Traveled on business
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Watsonville
Responded Feb 1, 2020
Hi JackLe12, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about the overall customer service you received during your stay. I understand your dismay and I am sorry. This is not the frictionless experience that we wanted for all our guests and I will make sure to share your comments with our team for necessary improvements needed on our end. I would also like to follow up on your concern that is why I have sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService
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tattersall_12 wrote a review Dec 2019
Arvada, Colorado490 contributions137 helpful votes
We had a great one night stay here! Our check in was smooth and thank you to Sherry who assisted us in our check in and lost key situation. Her calm and soothing affect helped us in multiple aspects. The breakfast was as always..the same as all IHG places and plentiful. Overall, this place is perfect to stay at and hope Sherry is there to assist you all! I recommend this place and will stay when in the area.
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Date of stay: December 2019
Location
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Service
Room Tip: Simply enjoy!
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1 Helpful vote
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emmaly wrote a review Nov 2019
El Dorado Hills, California10 contributions3 helpful votes
I booked a room in October and days before our stay I cancelled the reservation. I received a Reservation Confirmation number and at no time I was I notified that I would still be charged for the room. Had I known I would have given the room to a fellow teammate. I have stayed all over the world and never had a cancellation process like this one. I called the hotel, was transferred to IHG corporate and then told the hotel would call me with the resolution. They never called. THIS HOTEL MUST BE DESPERATE FOR GUESTS TO TREAT AN IHG MEMBER IN THIS WAY. WILL NEVER STAY WITH IHG AGAIN!
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Date of stay: October 2019
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Response from HIXWAT G, General Manager at Holiday Inn Express Hotel & Suites Watsonville
Responded Nov 6, 2019
Hello, We apologize you feel that you were scammed. We adhere to all booking policy's. If the reservation was booked online as advance purchase the hotel is not able to issue a credit if the reservation is cancelled. We do offer to often move the reservation to a different date so that the deposit is not forfeited. IHG corporate adheres to all booking policys as well as the hotel. For all advance purchase bookings they are non refundable if cancelled as the terms must be agreed to at the time of booking online. The hotel does not make these bookings at the property level.Please email direct at hixwatsonville@lotusmgmtinc.com and we would be happy to look into the issue. Thank you.
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Daydream610257 wrote a review Oct 2019
New York City, New York1 contribution
Have never written a review in my life before but felt people should be warned about this place so here goes. Made a reservation to stay and arrived late (3am so I was exhausted). I get there and the night auditor, Alex, is at the front desk. He sees my reservation but due to some technical difficulties with his computer he can’t see all of the details. So he REFUSES TO GIVE ME THE KEYS TO MY ROOM. I ask politely several times and he says to call IHG. I call and a series of 4 IHG employees successively try to convince him to check me in, but he repeatedly refuses. He also refuses to cancel my reservation and give me a new one. After 1.5+ hours they finally convince him to give me a different room and hang up, but I still have to pay for my original booking (so now I’m paying double!). Once they hang up he books me a room for the next night (~$50 more expensive), saying it’s too late to book me for that night (no sh*t Sherlock we have spent the last two hours in the lobby starting at your computer). Whatever. Then he gives me the keys and - shocker, it’s to the wrong room and I have to go back. Never staying at an IHG property again.
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Date of stay: October 2019Trip type: Traveled as a couple
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toohuge wrote a review Oct 2019
Vallejo, California1,537 contributions60 helpful votes
+1
This hotel is updated, clean, well equipped with all amenities and overall very nice. The only downside is that there is a canal adjacent that has a lot of homeless living there. So vehicle security is a concern. I saw 3 people roaming the parking lot at 12:30 AM. They need outside security.
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Date of stay: October 2019Trip type: Traveled solo
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PRICE RANGE
$136 - $208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites watsonville, holiday inn watsonville, watsonville holiday inn express
LOCATION
United StatesCaliforniaWatsonville
NUMBER OF ROOMS
65
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Holiday Inn Express Hotel & Suites Watsonville
Which popular attractions are close to Holiday Inn Express Hotel & Suites Watsonville?
Nearby attractions include Santa Cruz Main Beach (0.7 miles).
What are some of the property amenities at Holiday Inn Express Hotel & Suites Watsonville?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Hotel & Suites Watsonville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Hotel & Suites Watsonville?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Hotel & Suites Watsonville?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Hotel & Suites Watsonville?
Conveniently located restaurants include Imura Japanese Restaurant, Cilantro's, and Wooden Nickel Bar & Grill.
Are there opportunities to exercise at Holiday Inn Express Hotel & Suites Watsonville?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Hotel & Suites Watsonville?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Hotel & Suites Watsonville offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Hotel & Suites Watsonville?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Is Holiday Inn Express Hotel & Suites Watsonville accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.