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Holiday Inn Express Walnut Creek

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2730 N Main St, Walnut Creek, CA 94597-2732
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (70)
Room & Suite (101)
Pool & Beach (16)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Walnut Creek
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 8 hotels in Walnut Creek
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Welcome to the Holiday Inn Express Walnut Creek the perfect hotel for business or pleasure in the East Bay area of San Francisco. The Holiday Inn Express has transformed into a warm and modern hotel featuring contemporary furnishings, a natural light conservatory and a relaxing library area. The Holiday Inn Express Walnut Creek, CA hotel, minutes from Concord, Pleasant Hill and Moraga, offers access to I-680 for access to Oakland, San Francisco, San Jose, and all parts of the San Francisco Bay Area. Or, if you prefer to avoid driving, BART is 3 blocks away and takes you to San Francisco within 30 minutes. Visiting St. Mary s College, Concord Pavilion, & the upscale Broadway Shopping Plaza of Walnut Creek are all easy from the hotel.If you re working in Walnut Creek, the Holiday Inn Express Hotel makes visiting PMI, Siemens Oncology, Kaiser Permanente or PG&E easy and stress-free. In Contra Costa County, the Holiday Inn Express Walnut Creek, CA is well known for being one of the only hotels in Walnut Creek to offer free high-speed Internet access, free parking, and free shuttle service within 3 miles.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
43Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
652Reviews6Q+A100Room tips
Traveler rating
  • 270
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  • 99
  • 29
  • 16
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Popular mentions
Kylie N wrote a review Oct 2020
1 contribution
I would not recommend. The staff is not friendly or welcoming. We had a handful of issues on our first night here and decided to transfer hotels the next morning. Management was not any help in resolving the issues or compensating us for the inconvenience. The most alarming part, is that I tried to get in touch with the manager multiple times, he would not answer or return my phone calls. When I went to the front desk, I spoke to Erik(?) and he told me that the manager was not available. Come to find out... ERIK is the manager?! Get it together Holiday Inn. Oh, and the location isn't very welcoming, it's in a very industrial (sort of run down) area with loud businesses surrounding it (mechanics and such).
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Date of stay: September 2020
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Go to the renaissance instead!
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Response from IHG Service, Other at Holiday Inn Express Walnut Creek
Responded Oct 16, 2020
Hi kylienel12, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about the service from our staff and management with regards to your concerns. I understand your dismay, and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I would also like to follow up on your concerns that is why I sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService
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lesliebaker11 wrote a review Sep 2020
Matlock Bath, United Kingdom3 contributions
I have stayed in this hotel before and several weeks ago booked it for an overnight stay to break up a long drive. I purposely booked it through the hotel (RESERVATIONS.COM) Have had a few bad experiences using discounted hotel reservation sites. I live in Southern California near a spreading wildfire. Not a good time to leave home! I just called to cancel the reservation. A full 80 hours before checkin. The cancellation policy I could find online requested 72 hours (good luck trying to reach a human at this place.) I spoke to someone at what appeared to be a call center, not connected to the hotel. Even though the stated online promise was to cancel before 72 hours, I was told that the room was discounted so no reservation. No discounted room at all. And no refund. Be very careful with this place and any hotel that uses RESERVATIONS.COM. You will be very dissatisfied with the lack of service and honesty.
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Date of stay: September 2020
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Response from IHG Service, Owner at Holiday Inn Express Walnut Creek
Responded Sep 29, 2020
Hi lesliebaker11, Thank you for taking the time to post a review from your stay with us. I was very concerned to read your comments regarding the reservation/cancellation concern. I understand your disappointment, and this should not have been the case. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to discuss your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you a simple and smart travel. Orlando A. Case Manager IHGService
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Carol B wrote a review Aug 2020
1 contribution
This hotel is not up to the standards I have come to expect from Holiday Inn. During my 8 night stay I changed rooms 3 times. First room had ants, Next, the air conditioner developed a horrid smell during the first night. In the morning, Maintenance heavily sprayed the unit and the room with freshener. I opened the patio door to air the room from the freshener but during the night the horrid smell returned. Room number 3 was clean and I finished my stay. This is a huge 2 story hotel with an underground parking garage. First room was in the back on 2nd floor. Elevator was set so that the door would stay open so that a room key was not needed to access all rooms of the hotel for my first 3 nights /Homeless are visible on streets In a working business area. I have always trusted this hotel chain for a clean, safe room as I usually travel by myself but this stay has changed my opinion of Holiday Inn Hotels.
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Date of stay: August 2020
Value
Location
Service
Room Tip: Check out other hotels nearby
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Response from IHG Service, Owner at Holiday Inn Express Walnut Creek
Responded Sep 2, 2020
Hello A3085ZMcarolb, Thank you very much for your comments. While we are pleased that you found our location nice, we regret that there were mishaps in the smell from the air conditioning unit. Your feedback has been noted and will be forwarded to the appropriate parties to consider for improvements. I hope you give us another chance to win you back! Regards, Dianne L. Case Manager IHGService
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greg2171 wrote a review Jul 2020
Georgetown, Texas39 contributions43 helpful votes
We stayed one night in July 2020. Our room was a 2 double bed room. The hotel had been recently renovated to Holiday Inn Express's True Blue style. The outside, entrance and check in area were all clean and bright. The check in was fine and went quickly. Our room was very clean. It included a small refrigerator and microwave. The desk was built into the wall, included an office chair and had plenty of space for all our stuff. The wall over the desk had an awesome technology charging station that had 2 wall plug outlets, an HDMI port that I assume connected to the TV, an internet ethernet port and multiple USB ports. VERY convenient! Wireless internet was fast and had a good signal. The room included a large flat screen TV with plenty of channels along with a lounge chair near the window. The beds were some of the most comfortable hotel beds I've ever slept on. A+ on the beds! The room was very quiet and the shades blocked about 95 percent of any outside light. Our room overlooked the courtyard pool area which was nicely landscaped. My only complaint was breakfast or lack thereof. I understand during this time under Covid-19 conditions that a typical breakfast with sit down tables can't be done. Every hotel we've stayed at has had hot food that you take back to your room. This hotel only offered prepackaged brown bag "breakfast". It came with a tiny carton of orange-pineapple juice, an apple, a light yogurt and a small half frozen Danish. It was maybe a $1-$2 "breakfast". It should be made very clear what kind of breakfast you're providing and not charge us the typical rate you'd pay during normal times when a full hot breakfast is provided. We ended up buying breakfast after we checked out. Breakfast aside, the hotel was nice, it was in a safe area and we would stay there again if in the area.
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Date of stay: July 2020Trip type: Traveled with family
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jenLeCreate wrote a review Apr 2020
Vista, California352 contributions153 helpful votes
Stayed at the Holiday Inn Express for yet another time. Chose here as a first stop on our road trip up from san diego as we were going to see some music and this was close to the venue. Easy to get to off of freeway w/ a few parking spaces (5-6?) in front w/ another parking garage under hotel. Front desk was friendly and welcomed us as an inn member (passed on snacks) and told us they now charge for parking in the garage ($10 - what??). (Note - do not park on road alongside parking garage - you will get ticketed or towed). It is not located in the WC downtown area (which is why we chose it) but I believe they have a shuttle that will take you there to the restaurants, shops etc. There are some fast food restaurants within walking distance of the hotel. After driving all day & checking in, we decided to bail on the music and go instead to one of our favorite restaurants in Berkeley. Hotel is close enough to walk to bart and hop on the train (was over driving for the day). Came back later that evening and settled into our room. It was your basic holiday inn but clean, quiet and comfortable. Had a little lounge in the lobby area if you are interested. Also a pool and fitness center - we did not use. Bed was comfortable and we got a good sleep. Breakfast buffet in the morning - not much for vegan diet but that was ok - we had fruit and some tea. And then we were on our way. Worked out perfect for us as a one night stop to begin our road trip up north. If you are in the area, this place is good for the price, service, quiet and cleanliness. We would stay again if we are in area - and you should too!
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Date of stay: September 2019
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Response from Nomad55656093813, General Manager at Holiday Inn Express Walnut Creek
Responded Apr 22, 2020
Dear Valued Holiday Inn Express Guest, Thank you for taking the time to rate our hotel so highly and for providing positive feedback about your recent stay. We are delighted to know you enjoyed your time with us and that our staff, service and amenities met to your satisfaction. We look forward to welcoming you back. We are hopeful that you will make Holiday Inn Express Walnut Creek your hotel of choice for future travels to the area. Yours in Hospitality Todd Craig – General Manager & the Holiday Inn Express Walnut Creek Team.
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PRICE RANGE
$123 - $205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express walnut creek hotel walnut creek, holiday inn walnut creek, walnut creek holiday inn
LOCATION
United StatesCaliforniaWalnut Creek
NUMBER OF ROOMS
161
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Frequently Asked Questions about Holiday Inn Express Walnut Creek
Which popular attractions are close to Holiday Inn Express Walnut Creek?
Nearby attractions include Lindsay Wildlife Museum (0.7 miles).
What are some of the property amenities at Holiday Inn Express Walnut Creek?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Walnut Creek?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Walnut Creek?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Walnut Creek?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Express Walnut Creek?
Conveniently located restaurants include Back Forty Texas BBQ Roadhouse & Saloon, Parada New Peru, and Heavenly Bistro.
Are there opportunities to exercise at Holiday Inn Express Walnut Creek?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Walnut Creek?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Walnut Creek?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Walnut Creek offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Walnut Creek?
The staff speaks multiple languages, including English and Spanish.