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Novotel Sydney Olympic Park

Olympic Boulevard | Sydney Olympic Park, Sydney Olympic Park, Auburn, New South Wales 2127, Australia
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1,149 Reviews from our TripAdvisor Community

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Showing 1,136: English reviews
2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

We were charged for an extra $38.00 for parking as advised which we did not use because we took the train. Reception got back via email with no apologies that it was't for parking as per previous advise but for mini bar. I replied back saying we bought all our food and drinks take away to nearby stores like Oporto,... More 

Helpful?
Thank Cecile V
Umina beach
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Our stay in Novotel Olympic park for Disney on Ice was luxurious with a great breakfast buffet. Recommend to book for breakfast as it gets very busy! Check dining times and prebook for dinner as we didn't get a table but the manager was able to turn a bad experience into a good one by going above and beyond to... More 

Helpful?
Thank chelseam301
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this review

Dear chelseam301, Thank you for posting a review of Novotel Sydney Olympic Park. I very much appreciate all of your feedback. It is wonderful to learn that the Restaurant Manager on duty was able turn your dining experience around. I will share this feedback with all our team as we strive to improve the level of service we provide to... More 

Newcastle, Australia
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is in a great location if you need to visit olympic stadium, qudos arena, showground, factory outlets or ikea. The rooms are of good quality, clean and modern. There are stacks of places to eat and get a drink. My only problems were parking (very expensive) and also the quality of service from the front office staff. No... More 

Helpful?
Thank Steve J
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this review

Dear Steve J, Thank you for taking the time to post a review of Novotel Sydney Olympic Park. I am pleased to learn that you loved the location however I am disappointed to read of the level of service you received from our team. I will take the time to personally discuss your comments with our Front Office Team. I... More 

Orange, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great room on the 12th floor. It had a great view of Olympic park and beyond. The only downside was the music from a music competition which started at 6 am at 12000 db. Not the hotels fault no amount of insulation could have kept the noise out and because the windows open we enjoy the fresh... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ron A
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this review

Dear Ron A, Thank you for taking the time to provide us with your feedback. I was very pleased to read that you enjoyed your stay with us and found our staff to be so friendly and helpful. I do however apologize for the noise experienced and appreciate your understanding that the music was out of our control. I will... More 

Singapore, Singapore
Level Contributor
49 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I travelled with a family of 6 (4 adults and 2children) and we have 2 rooms for 1 night. Check in was a great experience and Matthew is extremely nice and helpful. The experience was great and we got the information we need. We only came back to the room after a whole day out. I was intending to pay... More 

Helpful?
Thank SingaporeMartin
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was lovely, the room was great with very comfy beds, however, this weekend was VERY busy, and with 1 lift out, there were long waits and queues to use the lift, and being on the 8th floor with my elderly frail mother, the stairs were not an option. Urgent repair of the lifts should have been actioned. A... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank snap0204
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this review

Dear snap0204, Thank you for taking the time to provide us with your feedback. We always encourage our guests to help us improve by leaving honest feedback, as this is one of the best ways to improve our service to you. I was pleased to read you found our beds so comfortable. I would however, like to apologize for the... More 

Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

There overnight for an event the next morning and found the location extremely convenient. Great room - excellent rate through booking.com - and dinner out at one of the nearby restaurants made for a great time here.

Helpful?
Thank David_Meikle
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this review

Dear David_Meikle Thank you for posting a review of the Novotel Sydney Olympic Park. I very much appreciate your wonderful comments and I will look forward to welcoming you back to the hotel in the very near future. Regards Vicky Stasous More 

Moss Vale, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Novotel as we were attending the ice hockey at Qudos Arena! There were 4 major events on so Olympic park was a little chaotic. However, the staff handled it extremely well considering the pressure they were under. The rooms are a little dated but still nice and clean. The hotel also has a bar and restaurant... More 

Helpful?
Thank Tash S
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this review

Dear Tash S, Thank you for taking time to provide feedback from your recent stay at the Novotel Sydney Olympic Park. It is wonderful to learn you overall had an enjoyable experience and would stay with us again. I will share with our team, your positive comments about the way they handled the busy weekend. Thank you again for sharing... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The heating in my room is not working. The extra blanket on the Cupboard was dirty and stained. The meal I had delivered was brought nearly 50 minutes later but cold and soggy. I asked for a room as far away as possible from the lift but it is two doors down. However, the bed is very comfortable and they... More 

Helpful?
Thank gingerade
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this review

Dear gingerade, Thank you for taking the time to post a review of Novotel Sydney Olympic Park. I was extremely disappointed and sorry to learn of the several issues you encountered throughout your stay. I have taken the time to review your comments with our Executive Team to ensure these issues are rectified. I hope you will consider staying with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Novotel Sydney Olympic Park is located 14km from the Sydney CBD, 6km from Parramatta CBD and 21km from Sydney Airport. The hotel is surrounded by 640 hectares of parklands with over 30km of pathways to explore on foot or by hiring a bicycle. Leisure activities available within Sydney Olympic Park include the 4 Aquatic Centre pools, stadium tour, archery, trapeze school, golf driving range, tennis, factory outlet shopping and much more. ... more   less 

Additional Information about Novotel Sydney Olympic Park

Address: Olympic Boulevard | Sydney Olympic Park, Sydney Olympic Park, Auburn, New South Wales 2127, Australia
Location: Australia > New South Wales > Greater Sydney > Auburn > Sydney Olympic Park
Price Range: $138 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Olympic Park 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR, Expedia, Hotwire, Cancelon, Priceline, Odigeo and Travelocity so you can book your Novotel Sydney Olympic Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Sydney Olympic Park Hotel Homebush
Novotel Hotel Homebush
Accor Sydney Olympic Park
Sydney Novotel
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