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TownePlace San Diego Carlsbad/Vista

#2 of 9 Hotels in Vista
Certificate of Excellence
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TownePlace San Diego Carlsbad\/Vista
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116 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Saratoga, California
Level Contributor
137 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 1 week ago

We were just here Friday & Saturday night. Got the quiet room we requested (facing the canyon, not the parking lot; away from the elevator. So, no issues with quiet. Mini kitchen was handy; we were able to make coffee in our room, then later go down for a light breakfast. Weekends are sort of a continental breakfast w/Belgian waffles.... More 

Helpful?
Thank Mary99
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Hello, Thank you for taking the time to provide valuable feedback in regards to TownePlace Suites. I am delighted to hear that we were able to accommodate your room location request. Rest assured, we will be going through a renovation this year which will include new carpet and a larger breakfast area. Our housekeepers start cleaning rooms in the morning... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

The service is wonderful. However, the smell of this hotel was awful. When we first walked in it overwhelmingly smelled of dog pee and pets. When I made the reservations I has asked for a first floor room but was placed on the second floor. The room was not very inviting with the smell as well as all of the... More 

Helpful?
Thank Samantha G
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Dear Samantha G., Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.... More 

Columbus, Mississippi, United States
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed almost 2 weeks here and had a pleasant time. Room had a fridge, microwave, little two burner cooktop, small kitchen sink, etc. There were utensils and dishes for four along with a cutting board, some Tupperware, a pot and pan, etc. Nice desk area and a digital temperature unit where I can get my room to the temp... More 

Helpful?
Thank Renata N
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed at plenty hotels in every state and many countries. I must say my first impression of the TOWNEPLACE was one to remember. Lucy at the front desk acted like a family member. She said I've been expecting you and many more comforting words. Since it was my first stay, she went over all the hotel and all the... More 

Helpful?
Thank jokng2581
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Thank you for taking the time to share about your experience at TownePlace Suites. I am pleased to hear that Lucy was able to provide a very welcoming experience. We look forward to welcoming you back to TownePlace on your next trip to Vista! Warm Regards, Carly Lathrum Assistant General Manager More 

Carlsbad
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 19, 2016 via mobile

I stay at Marriott hotels all the time but I had a major problem with the smell in this hotel both in my room, the corridors and the elevator.... They all smelt different but non were good. I actually checked out early. I have given 2 stars purely because the staff were so nice and helpful.

Helpful?
Thank gina1230
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Dear Gina1230, Thank you for your invaluable feedback regarding your stay. It is feedback like yours that helps us improve in our goal to make every guest happy With that noted I am pleased to hear that you felt that our staff was nice and helpful. I am however sorry to hear about the odor issues you mention. We would... More 

1 review
5 of 5 stars Reviewed June 14, 2016

Again, a very enjoyable stay with some of the most friendly folks I have ever encountered in my travels. Of special note is Lucy, Regina and Maggie. Always smiling, always helpful and always asking how my stay is going.....and how they can help. I will continue to go out of my way to stay here knowing that Lucy, Regina and... More 

Helpful?
Thank Jim T
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Dear Jim T, Thank you for your loyalty to TownePlace Suites. I will be sure to relay to Lucy, Regina, and Maggie that they have been able to make an great impact on your experience. We empower our employees to take the reins and provide exceptional customer service. We look forward to welcoming you back soon! Warm Regards, Carly Lathrum More 

Vista, California
1 review
5 of 5 stars Reviewed June 9, 2016

After a main water pipe broke in my house, my insurance company put me, my sister and two cats up at the Towne Place Suites. I was mortified that I would be displaced for 6 weeks, but once we settled in, it was our home away from home. We stayed in the 2 Bedroom Suite just over 600 square ft... More 

Helpful?
Thank croseamore2
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Dear Croseamore2, It was a pleasure having you, your sister and two cats at TownePlace Suites by Marriott. Thank you for your positive review highlighting the various amenities you enjoyed most. Our goal is to provide superior guest service for every guest, every time. Thank you for highly recommending us! We hope to have the opportunity to welcome you back... More 

Henderson, Nevada
2 reviews
5 of 5 stars Reviewed June 8, 2016

The overall staff there is great! I do have a favorite though and that is Lucy. When I come down in the morning at 6:00 AM she is there to greet me and I know breakfast will be ready. That doesn't happen when she isn't around. I am also very fond of William and Tiffany. They check me in at... More 

Helpful?
Thank gjbeach
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Hello, Thank you for your positive review and your kind words about our hotel and our team! I will be sure to relay to Lucy, William, Tiffany and the staff members, that they were able to make an great impact in your experience. As a loyal return guest, your positive feedback will be shared with the team to continue to... More 

Los Angeles, California
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2016

This hotel was nice because it had 2 bedrooms plus a sofa bed that was more comfortable than I expected. It it had 2 bathrooms it would have been excellent. The staff was very nice and helpful. It was another part of my surprise for my mother and sister for Mother's Day weekend and they loved it.

Helpful?
Thank Stephanie S
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Thank you for letting us be a part of your Mother's Day surprise for your mother and sister. We appreciate that you took the time to share about your experience. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that you found the hotel more comfortable than expected.... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

Awesome stay!!! This is our 2nd time back to this hotel and it feels like home!!! Starbucks across the parking lot. Narwhal gelato was a great sweet treat after a day at the beach!!! Close to Trader Joes and Stater Bros. Awesome happy hour!!! Don't forget to get the fresh cookies during "happy hour"!!! You will regret it!!! Grill available... More 

Helpful?
Thank Jeni R
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Hello, Thank you for your loyalty as a valued return guest. I am delighted to hear that you had an awesome stay! I am pleased that you were able to enjoy the hotel’s convenient location, amenities, and nearby attractions. We look forward to welcoming you back to TownePlace during your yearly trip. Warm Regards, Carly Lathrum Assistant General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge

Additional Information about TownePlace San Diego Carlsbad/Vista

Address: 2201 South Melrose Dr, Vista, CA 92081
Location: United States > California > Vista
Price Range: $141 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace San Diego Carlsbad/Vista 2.5*
Number of rooms: 94
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Also Known As:
Towneplace San Diego Carlsbad/Vista Hotel Vista
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