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TownePlace San Diego Carlsbad/Vista

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#2 of 9 Hotels in Vista
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TownePlace San Diego Carlsbad\/Vista
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Ismaning, Germany
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

..this is a great place to stay. We stayed during our road trip on 101 and 1. It's close to San Diego yet close enough to drive into and then head to a nice beach community with 10 mins drive. Service and team here were exceptional. For a hotel that mainly caters family, I didn't notice any frustration from staff.... More 

Helpful?
Thank niel_s81
United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The rooms in this place smell of something chemical, maybe its the cleaning fluid they use. They allow dogs in the rooms and I had to change rooms due to the noise of my neighbour - not the hotels fault I know but beware. Breakfast was dreadful cheap food.

Helpful?
Thank Simon C
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Thank you for taking the time to share your recent experience at the TownePlace San Diego Carlsbad/Vista. As the cleanliness of our hotel is a key priority, I am very sorry that TownePlace Suites fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. As... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The staff here at the Towneplace Suites in Vista were all great! The very first welcoming smile and interaction was beyond our expectations. House keeping was great as well. The staff was very accommodating our entire stay. We stayed with our family of 5 along with the rest of our soccer team for the week. The laundry and fitness center... More 

Helpful?
Thank Mel U
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Thank you for staying at TownePlace Suites by Marriott. I am delighted to hear that our friendly customer service exceeded your expectations. It was a pleasure having your family and soccer team at our hotel. We hope to welcome you back soon! Warm Regards, Carly L. Assistant General Manager More 

Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed July 25, 2016

You know how you visit a place and it is so nice, you don't want to tell others about it....but then that would be just wrong! :-) This Marriott Towneplace was one of those places. My husband and I stayed July 6-12. Pros: Staff was VERY friendly (just to name a few...Michelle, Jessica, William) and for those I did not... More 

Helpful?
Thank stephscw
Saratoga, California
Level Contributor
137 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed July 18, 2016

We were just here Friday & Saturday night. Got the quiet room we requested (facing the canyon, not the parking lot; away from the elevator. So, no issues with quiet. Mini kitchen was handy; we were able to make coffee in our room, then later go down for a light breakfast. Weekends are sort of a continental breakfast w/Belgian waffles.... More 

Helpful?
Thank Mary99
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Hello, Thank you for taking the time to provide valuable feedback in regards to TownePlace Suites. I am delighted to hear that we were able to accommodate your room location request. Rest assured, we will be going through a renovation this year which will include new carpet and a larger breakfast area. Our housekeepers start cleaning rooms in the morning... More 

1 review
2 of 5 stars Reviewed July 10, 2016

The service is wonderful. However, the smell of this hotel was awful. When we first walked in it overwhelmingly smelled of dog pee and pets. When I made the reservations I has asked for a first floor room but was placed on the second floor. The room was not very inviting with the smell as well as all of the... More 

Helpful?
Thank Samantha G
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Dear Samantha G., Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.... More 

Columbus, Mississippi, United States
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2016

I stayed almost 2 weeks here and had a pleasant time. Room had a fridge, microwave, little two burner cooktop, small kitchen sink, etc. There were utensils and dishes for four along with a cutting board, some Tupperware, a pot and pan, etc. Nice desk area and a digital temperature unit where I can get my room to the temp... More 

Helpful?
Thank Renata N
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed June 27, 2016

I've stayed at plenty hotels in every state and many countries. I must say my first impression of the TOWNEPLACE was one to remember. Lucy at the front desk acted like a family member. She said I've been expecting you and many more comforting words. Since it was my first stay, she went over all the hotel and all the... More 

Helpful?
Thank jokng2581
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Thank you for taking the time to share about your experience at TownePlace Suites. I am pleased to hear that Lucy was able to provide a very welcoming experience. We look forward to welcoming you back to TownePlace on your next trip to Vista! Warm Regards, Carly Lathrum Assistant General Manager More 

Carlsbad
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed June 19, 2016 via mobile

I stay at Marriott hotels all the time but I had a major problem with the smell in this hotel both in my room, the corridors and the elevator.... They all smelt different but non were good. I actually checked out early. I have given 2 stars purely because the staff were so nice and helpful.

Helpful?
Thank gina1230
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Dear Gina1230, Thank you for your invaluable feedback regarding your stay. It is feedback like yours that helps us improve in our goal to make every guest happy With that noted I am pleased to hear that you felt that our staff was nice and helpful. I am however sorry to hear about the odor issues you mention. We would... More 

1 review
5 of 5 stars Reviewed June 14, 2016

Again, a very enjoyable stay with some of the most friendly folks I have ever encountered in my travels. Of special note is Lucy, Regina and Maggie. Always smiling, always helpful and always asking how my stay is going.....and how they can help. I will continue to go out of my way to stay here knowing that Lucy, Regina and... More 

Helpful?
Thank Jim T
TPS-Vista, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Dear Jim T, Thank you for your loyalty to TownePlace Suites. I will be sure to relay to Lucy, Regina, and Maggie that they have been able to make an great impact on your experience. We empower our employees to take the reins and provide exceptional customer service. We look forward to welcoming you back soon! Warm Regards, Carly Lathrum More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge

Additional Information about TownePlace San Diego Carlsbad/Vista

Address: 2201 S Melrose Dr, Vista, CA 92081-6700
Location: United States > California > Vista
Price Range: $136 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace San Diego Carlsbad/Vista 2.5*
Number of rooms: 94
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Also Known As:
Towneplace San Diego Carlsbad/Vista Hotel Vista
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