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BEST WESTERN Heritage Inn

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1420 East Monte Vista Ave., Vacaville, CA 95688
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BEST WESTERN Heritage Inn
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196 Reviews from our TripAdvisor Community

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Tucson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We always stay at Best Westerns in our travels This was the worst. Mold in shower, loud construction work in front of room, weak, watery coffee pods provided in room, no wake up calls when requested (twice!). Poor. Poor. Even the young staff seemed to want to chat more than they wanted to work. What a shame to have such... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Janice M
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago via mobile

Needed a good cheap hotel traveling through towards sanfransisco and was very disappointed. Best westerns always are at least clean. This room had stained walls, ceiling, floor, towels, curtain for the balcony. Very noisy due to traffic so close which is understandable however the room condition was horrible. There were chunks of brown things on the floor... looked like old... More 

Helpful?
1 Thank A TripAdvisor Member

Travelers are raving about these Vacaville hotels

Vacaville, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Believe I have stated before best safest place to stay in Vacaville having spent 40 days last year. Wonderful front desk staff, housekeeping workers and pleasing rooms and recreation facilities. THE BEST

Review collected in partnership with Best Western

Helpful?
Thank Pamela K
weaverville, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our stay was a good experience. As close as this motel was to the highway it was very quiet. The facility is an old one, but, has been tastefully re done. I was not satisfied with the bed, it was too hard, however my wife said it was just fine for her. I would recommend this motel.

Review collected in partnership with Best Western

Helpful?
Thank Ed W
Perris, California
Level Contributor
93 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 31, 2015

Staff was busy, but professional and got my room assigned quickly. Room was large, 2nd floor with a balcony, outside stairs to the 2nd floor. Bed average comfort, plenty of lighting throughout the rooms with TV/micro-fridge/coffee maker in the main room. Parking for full size trucks limited though and entrance to the driveway a little tricky @ night if you... More 

Helpful?
1 Thank 23Dorsett
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you so much for taking the time to tell us about your stay, here at the Best Western Heritage Inn in Vacaville, Ca! We will soon have new breakfast items added such as; a Do It Yourself yogurt station, numerous new Gluten Free items, and other items as well. Our staff prides themselves on being professional and helpful. We... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

The motel was easy to find. Lots of eating places near by. They accept pets for only $20.00.The room was large. It was easy to set up our pet crate and still have lots of room for us. The pets were happy too. We plan to come back to spend more time in the area for pleasure and for future... More 

Review collected in partnership with Best Western

Helpful?
Thank loisb799
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for taking the time to tell us about your stay with us! We are thankful that you enjoyed your stay! Our pool will be back open around the beginning of May (weather permitted). We look forward to seeing you back again soon, have a great day! More 

Cobb, California
2 reviews
3 of 5 stars Reviewed December 25, 2015

Another reviewer mentions hookers at the hotel...so that explains why some scuzzbag approached me in the parking lot! The staff was extremely nice ant the room was great for the price. BUT I had just lost my home and all personal possessions in the Valley Fire. It was extremely sad that makeup and clothes went missing after housekeeping went through.... More 

Helpful?
Thank 745betty
Fortuna, United States
1 review
3 of 5 stars Reviewed December 9, 2015

There are hookers working out of this hotel. They are very discreet. The hotel is undergoing extensive remodeling and painting. They stopped work about 5 o'clock so it was quiet in the evening. Beds were comfortable. Location next to Interstate 80 meant there was traffic noise most of the night but the comfortable bed made it easy to get to... More 

Review collected in partnership with Best Western

Helpful?
Thank Phillip L
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for taking the time to tell us about your stay with us! We have since found the guest you are speaking of and have added them to the Do Not Rent list. We are working hard to better our hotel and keep our guests happy. We hope to see you here in Vacaville, Ca again soon! More 

Paradise, California
Level Contributor
169 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed December 9, 2015

We needed a bed for the night at short notice, for one night in Vacaville and settled on this hotel, as it was easy access from the freeway. It was only after we checked in and were walking to the room across the car parking area that the traffic noise from the freeway hit us. Well, no need to worry,... More 

Helpful?
Thank ScottishPaul
Vacaville, United States
2 reviews
5 of 5 stars Reviewed December 1, 2015

Heritage in Vacaville is the best of Best Western and frequently is my get away from home stay of residence. Housekeeping Supervisor Thelma is the star of the staff as are the folks at the front desk at this location. Would stay more often this is 1st place to home.

Review collected in partnership with Best Western

Helpful?
Thank Pamela K
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Pamela! Thank you so much for taking the time to tell us how we did! Our staff works very hard to ensure your stay with us is a positive one! Come stay with us anytime we enjoy having you as a guest! Have a great day! More 

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