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Crowne Plaza Silicon Valley North/Union City

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Crowne Plaza Silicon Valley North\/Union City
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172 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

So after reading some reviews online about this place I was a little leary on staying here. I found that for the price it was GREAT. Very clean and extremely close to stores. I would definitely stay again.

Helpful?
1 Thank Chris G
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Looks like the hotel is under renovations, but couldn't tell if our room was the older style or newer. We were suppose to have two queen beds, the beds were more like a double. We had breakfast one day at the restaurant there, it was horrible and very pricey. Location is good though, right off the freeway and many food... More 

Helpful?
Thank Marie A
Reno, NV
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here on business in July 2016. Luckily, I only had to stay one night, but the one night I did spend there was not what I would call a relaxing, quiet hotel. From what I've been told, the hotel is undergoing renovation and if you get a room in their new tower, those are nice and new. But... More 

Helpful?
1 Thank Matt S
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Matt S, Thank you for your feedback regarding your stay at Crowne Plaza Oakland South Union City, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the room condition, noise and pillow selection. We... More 

Rancho Cucamonga, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

DO NOT RECOMMEND, we've been staying here for 2 weeks due to my husband being on a business trip. We woke up only to find out that we had our car broken into in the upper lot next to the tennis courts, they took everything we had in the glove compartment, rummaged through our trunk. And even took personal docs.... More 

Helpful?
1 Thank genguerra000
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear genguerra000, Thank you for taking the time to review our property. I’m very disappointed to hear about the parking lot incident on your recent stay. I would love the opportunity to regain your faith in our hotel and discuss your stay in further details. We have sent you a private message to obtain additional information regarding your stay. We... More 

Travelers are raving about these Union City hotels

Union City, California
Level Contributor
157 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 28, 2016 via mobile

We frequently stay here when we came to Bay Area. Every now and then, you can find a very good discount from Internet. It is convenient and clean. The staff is friendly and helpful. The location is only few hundreds feet away from highway which guide you to Silicon Valley quite easily.

Helpful?
1 Thank David H
California City, California
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 27, 2016

Stayed here for one night using our IHG points. We were informed our room (833) was upgraded and it was a huge corner room with a good view of the mountains. There was a mini ref, microwave and coffee maker in the room. The couch was a sofa bed so it works for us since we were 3. The bathroom... More 

Helpful?
Thank Gsl_9292013
Union City, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 7, 2016 via mobile

I stayed at this hotel for one night. Everything else was good. Receptionist was friendly and helpful. The building was under remodeling. The worst thing about this hotel is that the pillows are super hard and tall. It's extremely uncomfortable or possibly the most uncomfortable pillows I have ever slept on. I can't even use words to describe the level... More 

Helpful?
Thank Birong D
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Jane D, Thank you for writing a review about your recent stay with us. I appreciate your positive feedback about our friendly staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is truly regrettable that you were let... More 

Orange County, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 26, 2016

My colleague and I stayed here on business in May 2016. It was promoted as a non-smoking hotel, but the entire hotel, especially the public areas on the first floor, reeked of cigaret smoke. The rooms and hallways had a musty smell. My bathroom was dirty (I took pictures of the dust above the vanity and hair on the countertops).... More 

Helpful?
1 Thank SeaToSeaTraveler
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear SeaToSeaTraveler, Thank you for your feedback regarding your stay at Crowne Plaza Oakland South Union City, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the hallways, room amenities and the noise during your stay. We will address these concerns. We take all... More 

San Francisco, California
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 27, 2016

i usualy always stay in hotel, rarely to stay in crown plaza. the room is big and comfortable. they have a quite zone place.which is good.i need it the sleep. they even prepare curtain clipper to make sure no lights get in to the room. i am very satisfied with the room and the hotel, only if the service can... More 

Helpful?
Thank Djajaremadja
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 10, 2016

Was at this hotel a week prior to Super Bowl. Was unsurei if this was a hotel or a motel where ladies come and go by the hour into the rooms of some of the guests. Lots of noice. Walls around the bath tube are plastic! Boring place. Definitely not worth the money.

Helpful?
Thank Maria D
IHGService, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Maria D, Thank you for taking the time to review our hotel on TripAdvisor. We value each feedback as this will allow us to identify areas that may benefit from additional attention. It is saddening to know that you perceived the noise level in the property too high. Our guest's safety, security and comfort remains a priority and I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A sincere welcome to the Crowne Plaza Silicon Valley North - Union City, where you will find comfort and modern luxury at one of the most convenient locations in Union City. Whether you are traveling on business or pleasure, we are your home away from home! We are centrally located in the heart of San Francisco East Bay area, just a short distance from Silicon Valley, San Francisco and Oakland. Our central location provides an easy access from all major Bay area airports such as San Jose (SJC), Oakland (OAK), and San Francisco (SFO). Further, getting to the hotel is simply and easy as we are located directly off the 880 Fwy, at the Alvarado Niles Road exit. Whether you are coming to Union City for business or just for fun, your room at this hotel is your personal retreat after a long day of travel. Come and relax in our spacious luxury bedroom with stylish decor, loaded with lifestyle amenities you would expect from a top notch hotel. This room is the perfect way to end your busy day! Come and enjoy. The best of Union City is waiting for you at the Crowne Plaza Silicon Valley North Union City! ... more   less 

Additional Information about Crowne Plaza Silicon Valley North/Union City

Address: 32083 Alvarado Niles Rd, Union City, CA 94587-2942
Location: United States > California > Union City
Price Range: $109 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Silicon Valley North/Union City 3.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Crowne Plaza Oakland South Union City Hotel Union City
Crowne Plaza Union City
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