We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Union City/San Jose

Hotel website
Hotel deals
31140 Alvarado-Niles Rd., Union City, CA 94587
Special Offer
Save 10-30%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Union City\/San Jose
View Map
Add Photo Write a Review

80 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 11, 2015

This is a clean place to stay. The staff is helpful and friendly. The room is average and clean. It's close to shopping area and restaurants. It's easy access to the free way. Wi Ginincluded and free breakfast

Helpful?
Thank Gntl
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Gntl, Thank you for taking your time to write a review about your stay. We take pride in our staff and we're glad you were satisfied with your stay. We hope to see you again soon! Holiday Inn Express-Union City More 

Telluride, Colorado
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 8, 2015

My business meeting was in Hayward, Cali, but somehow Union City populated when I was searching for accommodations. Thank you travel app used by my company! I had a choice between this Holiday Inn Express and the Hampton Inn located directly beside it. I selected Holiday Inn Express for the pool, spa and free breakfast. What a fabulous decision it... More 

Helpful?
Thank Secretariat1973
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Secretariat1973, We truly appreciate you taking your time to share your experiences about our property. We're glad to hear that everything was more than satisfactory and we definitely look forward to seeing you again soon! Holiday Inn Express-Union City More 

Parlin, New Jersey, Usa
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 25, 2015

I've stayed at this hotel several times for business, and I never ran into any problems. The rooms could be updated a bit, as they look quite old, and the hotel is way overpriced, but overall, I'm quite pleased. Free breakfast is nice and the staff is also very nice and quite helpful. I loved the pool and hot tub!

Helpful?
Thank Michelle S
GMBayAreaInns, General Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Michelle S, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! Specially great reading that you enjoyed the Spa and the Pool. We look forward to welcoming you back to the hotel in the near future. Thanks Again for your business ! Marie C. General... More 

London, United Kingdom
Level Contributor
202 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed October 2, 2015

A seamless check-in after what felt like a travel day from hell. A man behind reception was in his own clothes, ready to go home. The lady who had taken over (I guess change of shifts) was with another customer, and instead of the man going home, he made sure I was checked in without having to wait any longer.... More 

Helpful?
Thank Caroline K
GMBayAreaInns, General Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Please Call us if there is anything,we can help you with. We appreciate business ! Happy Halloween ;) Marie C. General Manager. More 

San Diego, California
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 21, 2015

Average room next to a street under repair. The windows reduced the noise to allow for a peaceful sleep. However, I am amazed how a $130 normal price room can sell for $259 per night. This seems illegal and unethical.

Helpful?
Thank Michael U
IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Michael U, Thank you for posting a review from your recent stay with us. We are sad to see your dissatisfaction with the pricing of our rooms. Rest assured, your review will be shared with our management team for further review and evaluation. Once again, thank you for the honest review. Regards, Mike F. Case Manager IHGCare More 

Beijing, China
Level Contributor
90 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed September 17, 2015

Booked room with advance purchase but on the day checking in found out rate was a couple of dollars lower. Did not get an upgrade being an IHG Platinum member. Overall service was adequate. Sleep quality is also adequate. May only consider this hotel again if other options are not available.

Helpful?
Thank Tony3429
IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Tony3429, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, especially to our IHG Rewards Club Platinum members. However, it seems that we were not able to execute an exemplary hotel stay experience due to your disappointments with the room received... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 23, 2015 via mobile

The hotel staff was some of the best I have had the pleasure to meet, everybody was on point. The manager took care of our every need. Great beds, clean rooms. What else can u ask for? Great location, not too far from anything. We were only about 30 mins from pier 39 which I suggest u visit. We pretty... More 

Helpful?
1 Thank Mac2076
GMBayAreaInns, Guest Relations Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Guest Relations Manager. (510) 475-0600 More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Stayed at this hotel for a staycation evening. The front desk staff was pleasant and attentive. I love the rooms at this place as they all are equipped with a microwave and fridge. Very convenient given the is hotels proximity to lots of restaurants. Great to be able to save those leftovers for late night snacks. Highly recommended.

Helpful?
Thank April W
Minneapolis
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel was easy to find from the freeway but quiet. There were restaurants across the parking lot in a nearby mall. We also enjoyed a free happy hour in the hotel. The staff was friendly and helpful.

Helpful?
Thank het
Sacramento, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 22, 2015 via mobile

Right from the start this hotel felt welcoming! The parking was right out front and there was no charge, which can sometimes cost you 20.00 per night/ per car! The room was very nice and updated with everything you need, fridge, microwave and LOTS of outlets for charging electronics! The pool and spa looked very nice but we didn't have... More 

Helpful?
Thank MapleLeaf14
Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Room/suite (18)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (2)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Union City
0.0 mi away
Hampton Inn Union City
Hampton Inn Union City
#1 of 4 in Union City
4.5 of 5 stars 162 reviews
0.5 mi away
Crowne Plaza Silicon Valley North/Union City
0.2 mi away
Extended Stay America - Union City - Dyer St.
Show Prices
Show Prices
Show Prices
3.4 mi away
Courtyard by Marriott Newark Silicon Valley
5.1 mi away
BEST WESTERN PLUS Inn of Hayward
4.2 mi away
Quality Inn Hayward Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay