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Extended Stay America - Union City - Dyer St.

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Extended Stay America - Union City - Dyer St.
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91 Reviews from our TripAdvisor Community

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Showing 90: English reviews
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Reviewed 1 week ago via mobile

My first room was smelly and run down. The cabinets seemed to be falling apart, the linens were dingey and the carpet was filthy. Then I discovered fleas in my room and noticed remnants of unidentified dead bugs on the bed. When a new room was requested I was told they were sold out. We had to threaten to call...

Thank Rose M
Reviewed December 12, 2016

I was assigned to this hotel by price-line.My family was running late and tried to check in at 11:55 pm. The lobby had marijuana smell all over. I was trying to ask some questions to the guy assigned to check in guests and after 30 seconds he said "Take it or leave it", was puzzled as this is the worst...

Thank Juline S
Hayward, California
Reviewed November 23, 2016

My family and I stayed here for about 2 months. It's a great area, close too highway 880. Tons of shops and restaurants nearby. The room was average, nothing special. Housekeeping came in once a week to clean, however their schedule was never set, so you would have to go to reception and confirm when the housekeepers would come in....

Thank CaliforniaNauzheen
Reviewed October 8, 2016 via mobile

I am only here for four days. You have to pick up general accessories at the front desk that are usually already in the rooms? The kitchenette has nothing provided for your convenience to use. You must ask at front desk.? Housekeeping is not as efficient or as regular as other hotels I've been in this month. The location is...

Thank lady16nomad
Sacramento, California
Reviewed October 1, 2016 via mobile

I searched Priceline for a great deal for accommodation for an overnight San Francisco trip. The location is 45mintues outside the area, but it's location is loaded with things to do, eat and see. The location is in a strip mall with a movie theater, restaurants, coffee, and grocery shopping.all with in walking distance. The service was awesome, from check...

Thank Tamell W
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

It is so rewarding to read that you had an excellent stay at our hotel. I'm thrilled to know you valued the area around our hotel that has much to do for guests. Also your positive comments about the customer service provided by our staff is much appreciated. Thank you again for sharing your experience with us. We would love...

Union City, New Jersey
Reviewed September 17, 2016

The rooms were comfortable and cozy. The wi-fi was free and had a decent speed, which is good for day to day activities. The staff was helpful specially the manager of the hotel (Praveen), he was very attentive and was always there to help. Also the complementary breakfast in the morning is a good start for the day.

Thank r00m327
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for sharing your experience. I am glad you enjoyed the quality of your stay and found our hotel to your liking. It is great to know you favored the WiFi, the customer service, and the grab-and-go breakfast. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Union City, California
Reviewed September 2, 2016

I have been live this hotel for long time during last two years. Stuffs are always passionate, laughing face, carefulness and kindness. Room always keep cleaning status. Kitchen and furniture are arranged to be very convenient and efficient. Wifi is freely and good quality. Backyard is a nice swimming pool and have a very good sun light. This hotel locates...

Thank sanghaiyu
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Your feedback is important. I am pleased to read you consistently received excellent cleaning, great amenities, and are able to take advantage of our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

San Juan, Puerto Rico
Reviewed August 22, 2016 via mobile

Although the room was comfortable, there were little cockroaches that appeared every day. It seems that they are missing a pest control in the hotel. They moved me to a second room, but then I found dead cockroaches in it. I would never stay in that place again.

Thank Jaiza V
Round Rock, Texas
Reviewed August 16, 2016

Roaches were in the room and management knew about the room being roach infested. Leaking water faucet on tub. We found toenail clipping under bed. The bed linen is only changed out in the rooms once per week even if guest sleep on the sheets prior to other guest sleeping in the same room. The customer service was horrible and...

Thank dixiefran
Elwood, Nebraska
Reviewed August 3, 2016 via mobile

Right next to a nice small mall. Nice area. That's the two stars. Hallways reeked of smoke even though we requested a nonsmoking room. Front desk staff a little abrupt. Is an extended stay room so more like a suite but has two small desks with chairs and one other small lounge chair. 😣

Thank Charlwy52
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms

Additional Information about Extended Stay America - Union City - Dyer St.

Address: 31950 Dyer St., Union City, CA 94587
Location: United States > California > Union City
Price Range: $106 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Union City - Dyer St. 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Extended Stay Union City
Union City Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Union City - Dyer St. staff and other travelers.
1 question
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Questions? Get answers from Extended Stay America - Union City - Dyer St. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some of the higher floor level is inundated with smoke smell”
 of 5 bubbles dixiefran, Aug 16, 2016 | Read review
“Very good accessibility in bay area of CA”
 of 5 bubbles 455sujank, Jul 16, 2016 | Read review
“Go elsewhere!”
 of 5 bubbles FlCaliGirl, Jun 27, 2016 | Read review
“Avoid room 413 at all cost....”
 of 5 bubbles O8006ZVpaolor, Oct 15, 2015 | Read review
“First Floor / top level is best / quiet and have more sun light”
 of 5 bubbles 217ms, Sep 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question