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BEST WESTERN PLUS Truckee-Tahoe Hotel

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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Beverly Hills, California
Reviewed 1 week ago via mobile

This place was completely horrible. I despised it. For starters, we had adjoining rooms booked and they gave them away. We were given two rooms side-by-side, so that was not that big of a deal. The hotel smells funny. We were told that the heater for the pool and hot tub was broken. I am very surprised that this is...

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Helpful?
2Thank TigerlilyN
BestWesternHotels, Corporate at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Hello, so sorry to hear you did not enjoy your stay. We will be sure to pass your comments on to the hotel so they can up their standards and make adjustments in their customer service. Thank you for letting us know how we can improve. We hope you will give us another chance the next time you are traveling....

Marbella, Spain
Reviewed 1 week ago

After a long slippery slide ride from Lake Tahoe down the mountain into Carson City, we felt pretty smug driving 70 MPH north to Reno, thinking our GPS had frost on its circuits as it kept telling us to turn around and go back the way we'd come. Still speeding along, we made the hook and started heading west on...

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Helpful?
Thank Lynnclaire D
Reviewed 2 weeks ago via mobile

We are a family of four (two tween kids) plus two Siberian Huskies. We were headed home from the Ritz Northstsr but found that the 80 was closed. We booked a room at the Best Western using a third party website as an emergency so we could monitor CalTrans and see if the road would re-open. When we arrived, they...

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Helpful?
1Thank JBSculley
Mill Valley, California
Reviewed 3 weeks ago

We had a great experience. Clean and nice. The beds were comfortable and the room was a decent size. The front desk staff (think her name was Jill) were super friendly. We had to check out early and they let us with out a fee. (my son broke his leg). I would go back for sure.

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Helpful?
1Thank ecomom13
Reviewed 3 weeks ago via mobile

Awesome hotel close to downtown, boreal and soda springs. Lots of good food option near by. Breakfast was good and the room was clean. I liked the heated pool, jacuzzi and fire pit. Will definitely go back again.

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Helpful?
1Thank Mohamed H
David P, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Mr. Mohamed H. Great News! We are very happy to hear that you enjoyed your stay with us. We make it our priority to provide the best possible services and amenities for our guests. On behalf of the entire team hear at the Beat Western Plus Hotel Truckee Tahoe, I thank you for your review and look forward to our...

Mountain View, California, United States
Reviewed December 12, 2016

I was ripped off. I went through the Best Western Website to order my room. I felt the price was high and indeed it was. Other people paid half as much as me for the same room. The room was fine though it had cheap soap.

Review collected in partnership with Best Western
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Helpful?
Thank Peggy K
Rio Vista, CA
Reviewed November 24, 2016

Staff is great at helping out all travelers. The hotel is clean and the kids LOVE the option to swim year round outside. It's near several ski resorts, so you don't spend tons of money while trying to ski.

Review collected in partnership with Best Western
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Helpful?
1Thank Roxanne P
David P, Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Thank you for submitting your review. We are excited to hear that you enjoyed your stay and that your children loved the newly remodeled courtyard with year round swimming. We hope to see you and your family again in the near future!!

Bakersfield, California
Reviewed November 14, 2016

Appears to be newly remodeled/renovated. Quiet overall and comfortable beds. Staff was geat to work with and responsive to questions and requests for guidance. Rooms were clean and while we did not have pets, there were numerous people who did have pets and the hotel seemed more than happy to accomodate the pets.

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Helpful?
1Thank JBakersfield
David P, Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Thank you for taking the time to submit your review. We are glad to hear that you enjoyed our newly renovated facility as well as our pleasant staff. We are very proud to be one of the few hotels in our area that is able to offer pet friendly lodging! We do hope to see you again in the future!...

Bude, United Kingdom
Reviewed November 7, 2016

Like a lot of Best Westerns the entrance lobby and corridors were gloomy I don't know if it's the carpet or the lighting perhaps both. However the room was lovely well furnished and spacious. we waited ages to check in as we were stuck behind a large group of contractors checking in one at a time and no one else...

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Helpful?
1Thank carolynkernow
David P, Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. We are happy to hear you enjoyed our newly renovated rooms as well as the location of our hotel. We are sorry to hear that your check in was delayed and will pass your comment along to our front desk manager to address. We hope to see you...

Sacramento, California
Reviewed November 2, 2016

This has always been a great stay, every other month.I have always given this Hotel great remarks on their site. This time when I went too check in, I was informed my stay will cost myself ( a Diamond Select member) and co-worker (who has stayed at this Hotel for 15 yrs, Under different managements/names) an out of pocket of...

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Helpful?
Thank LorenApel
David P, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Loren Apel, Hi Loren my name is David Perry and I am the new general manager here at the Best Western Plus Hotel Truckee Tahoe. I am truly sorry to hear about your most recent experience with us. First I would like to say that your diamond status is both recognized and appreciated, and we thank you for your loyalty...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a newly remodeled hotel in the heart of the Sierra Mountains. Near several ski resorts and beautiful Lake Tahoe, we are the best choice for accommodations in Truckee. We offer a free full hot breakfast to start your day of exploration off right. Each room is furnished with the most comfortable beds in Truckee, free wireless Internet, a mini-fridge and a microwave. We are conveniently located right next door to three outstanding restaurants. The fun and activities in the Truckee area are limitless, even us locals are always finding new and exciting things to do. ... more   less 

Additional Information about BEST WESTERN PLUS Truckee-Tahoe Hotel

Address: 11331 Brockway Rd, Truckee, CA 96161-2107
Location: United States > California > Lake Tahoe (California) > Truckee
Price Range: $167 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Truckee-Tahoe Hotel 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Truckee
Truckee Best Western
Hotel Style:
#3 Business Hotel in Truckee
#4 Romantic Hotel in Truckee
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Truckee-Tahoe Hotel staff and other travelers.
3 questions
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Toronto, Canada
7 months ago
Loveland, United States

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Questions? Get answers from BEST WESTERN PLUS Truckee-Tahoe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It was a bit pricey because it was the week between Xmas and New Years. We had a great room in the back and very quiet.”
 of 5 bubbles ecomom13, 3 weeks ago | Read review
“TOP floor is best”
 of 5 bubbles carolynkernow, Nov 7, 2016 | Read review
“"Cant say...Too tired when I arrive"”
 of 5 bubbles LorenApel, Nov 2, 2016 | Read review
“We had an end room which had easy in and out.”
 of 5 bubbles billv885, Oct 2, 2016 | Read review
“We stayed on the first floor and it was close to everything.”
 of 5 bubbles yolos, Sep 9, 2016 | Read review
5 of 5
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