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The Ritz-Carlton, Lake Tahoe

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857 Reviews from our TripAdvisor Community

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Showing 838: English reviews
San Francisco, California
Reviewed November 30, 2015

When checking into my room, the hotel surprised me with a beautiful cake and card for my birthday.- What a nice gift! Service continued to be great the whole trip with nice touches such as a new refill of water bottles in the cup holders everytime I picked my car up from valet. Gondola from Northstar was fun and a...

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Thank Krista P
Reviewed November 30, 2015 via mobile

Good rooms (not as luxury as I thought), but clean, spacious and cozy. The staff is very nice and helpful. Great views. Close to the village of Northstar. I loved the smores by the firepit! My Kids were happy playing in the snow just outside the lobby. Valets helped us with driving in snowy conditions. We stayed at other hotels...

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Thank Aidaacc
Boston, MA
Reviewed November 29, 2015

During October I made a last minute trip to the Ritz Carlton with my wife and was truly impressed with the facilities and service at the Lake Tahoe facility. We've stayed at other Ritz Carlton facilities and always appreciate the attention to detail but this one was special. First I should warn you that the hotel is located away from...

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1Thank LuggageGuy
Michigan
Reviewed November 20, 2015 via mobile

We stayed at the Ritz during the off season, but absolutely loved our stay. It's amazing how little details make such a difference. The bed was one of the most comfortable beds we have slept in. The linen doesn't smell like nasty laundry soap it instead smells nice, as if it was sprayed with lavender during turn down service. The...

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Thank kateg1978
Chico, California
Reviewed November 18, 2015

If you want to be on a nicer hotel near Lake Tahoe, this is the one. The ski lifts are a few feet away and It is near downtown Truckee too. You can hike and mountain bike during summer time, it has good restaurants, a spa and a gym if you so inclined.

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Thank lovetotravelwithhim
Lakewood, Colorado
Reviewed November 17, 2015 via mobile

I took my senior manager team here in the fall. Facilities were amazing, people were great. the town of Truckee is a nice little mountain town. I will be back later and hope to ski! The spa was good as well. I just wish they could hold regular exercise classes.

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Thank Dick G
Manhattan, New York, United States
Reviewed November 15, 2015 via mobile

This was our second time visiting Ritz Carlton Lake. We had a lot of issues during our first visit. Despite all the problems we wanted to come back. Unfortunately, our second time wasn't too pleasant. Upon the check in front desk agent did not acknowledge that it was out second time visiting this resort. She was very cold and it...

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2Thank Bella00000
Ritz-Carlton_GM, General Manager at The Ritz-Carlton, Lake Tahoe, responded to this review

Dear Bella00000, Thank you for taking your time to leave your feedback about our resort and your recent stay; your feedback is extremely valuable to us. I sincerely apologize for the inconvenience you experienced in terms of communication with regards to your dining and spa reservations and folio adjustments. I have discussed your experience with our team and we have...

Murrieta, California
Reviewed November 14, 2015 via mobile

I've stayed in hotels around the globe, but this place is like a slice of heavenly pie. The staff was exceptional. The setting is incredible and the amenities are beyond first rate. One of the best fitness centers I've seen seen. Out of 5 stars this place is a 6!

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Thank NVYLF L
Palo Alto, California
Reviewed November 14, 2015

This is a modern ski-lodge in eye-friendly, naturalistic colors, with fireplaces in the common-areas. The location is beautiful, on a mountainside surrounded by pine woods. There is a ski village below (NorthStar), and complimentary car-service to it. There is valet parking, but pricey. There is a large dining room, with a comfortable feel to it, with a gourmet selection of...

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1Thank ScienceTrip
San Francisco, CA
Reviewed November 12, 2015

We were looking for a quiet, relaxing spot to celebrate a 40th birthday in October. We drove up from the bay area on a saturday morning after booking with Amex Fine Hotels and Resorts. I called ahead to both the resort and Amex to check in about the complimentary upgrade and was told (per usual) by Amex that there are...

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1Thank sbodie
Ritz-Carlton_GM, General Manager at The Ritz-Carlton, Lake Tahoe, responded to this review

Dear sbodie, First, I would like to take this opportunity to offer my sincere apologies for your disappointing experience on your recent visit to the resort. We pride ourselves on legendary service in all areas of the hotel, and I am very sorry these expectations were not met on your recent visit. We are happy to hear that you enjoyed...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Featuring a mid-mountain location on Northstar California, The Ritz-Carlton, Lake Tahoe is the first and only AAA Five Diamond mountain resort in California. Highlights include luxurious guest rooms and suites with in-room fire places and floor-to-ceiling windows; ski-in/ski-out access on Northstar California with ski valet services; a 17,000 sq ft slopeside spa with treatments themed around water and woods; extraordinary dining in Manzanita featuring rustic California cuisine with mountain resort influences; a signature "Marshmology" experience each evening at the fire pit featuring the “Art of the S’more"; and a comprehensive children’s program allowing parents to make the most of their Lake Tahoe vacationDuring the winter season, The Ritz-Carlton, Lake Tahoe’s mid-mountain location provides for ski-in / ski-out access to Northstar California, consistently touted as one of the nation’s best family-friendly ski resorts. With a slope-side location on Northstar’s “Big Easy” run, the ski-in/ski-out access can be enjoyed by skiers and riders of any level. When you are ready for a day on the mountain, simply head down to mountain concierge where the ski valets will assist you with your boots and escort you to your skis and poles waiting on the slopes. Northstar offers world-class grooming and provides a plethora of family activities in the Village at Northstar accessed from the hotel by an intermountain gondola. At the heart of the Village is a 9,000 sq ft ice skating rink surrounded by cozy fire pits and a variety of options for shopping, dining and entertainment. During the summer months, Northstar transforms into family-friendly playground offering the region’s best mountain adventure. Families and their four-legged friends will love hiking the easy loop to Sawmill Lake. After a day on the mountain, guests can gather around the fire pit with The Ritz-Carlton, Lake Tahoe Marshmologist for complimentary s’mores, enjoy cocktails on the resort’s heated outdoor terrace or enjoy a game of bocce in the backyard. ... more   less 

Additional Information about The Ritz-Carlton, Lake Tahoe

Address: 13031 Ritz-Carlton Highlands Court, Truckee, CA 96161-4306
Location: United States > California > Lake Tahoe (California) > Truckee
Price Range: $305 - $810 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Lake Tahoe 5*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Ritz-Carlton, Lake Tahoe Hotel Truckee
Hotel Style:
#1 Romantic Hotel in Truckee
#1 Business Hotel in Truckee
#1 Luxury Hotel in Truckee
#2 Family Hotel in Truckee
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Lake Tahoe staff and other travelers.
17 questions
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Questions? Get answers from The Ritz-Carlton, Lake Tahoe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room on the west wing closet to the ski valet and spa. Will save you a walk in the morning and robed walk thru the open area”
Shane1974, 5 days ago | Read review
“580 was an end unit (king) that overlooked the adult pool and had two views of ski slopes. Club level is awesome.”
MrQster, Mar 16, 2017 | Read review
“No upgrade. points stay w/ RC Rewards Card- hotel very booked; not offered access to the club lounge, FYI if counting on perks from Card-”
bigsky3, Mar 1, 2017 | Read review
“Views to the village and valley/gondola”
alanlO7721NL, Feb 25, 2017 | Read review
“Get a room facing the mountain, not the valley”
TarHeel810, Feb 25, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question