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Hampton Inn Tracy

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#1 of 9 Hotels in Tracy
Certificate of Excellence
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Hampton Inn Tracy
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252 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Modesto, California
Reviewed 1 week ago

Great staff and good value. Parking lot is connected to a movie theater. Lots of dining choices and a shopping mall. Located next to the freeway for convience and very quiet property. I would recommend to stay here.

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Thank Ajaym1969
Campbell, California, United States
Reviewed 3 weeks ago

Near the highway, comfortable and reasonably priced. The full breakfast is a definite perk. We were there the day before Christmas and checked out day after. We were able to have an early checkin which we liked. Room was clean and bed was comfy.

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1Thank Phyllis L
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much for taking the time to tell us about your recent stay. We are so thrilled you and your family enjoyed your time with us and that we were able to accommodate an early check in. Our goal is for our guests to feel how much we appreciate their business and feel comfortable and welcomed every time...

Phoenix, United States
Reviewed 3 weeks ago

We had to split our stay for total 4 nights, so the nice young lady at the front desk arranged so we would have the same room when we re-checked in the 2nd time. All the staff members and breakfast help were very friendly and helpful. It was good central location to shopping and restaurants, good quality and quantity of...

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Thank N3940NVannc
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much for taking the time to write such a nice review of our property. We are so glad we were able to make an easy reservation transition that did not inconvenience you and your family. Thank you for all of your kind words on the staff, too often their heart of service is overlooked and it is...

Seattle, Washington
Reviewed 3 weeks ago

Decided to try a different hotel in Tracy this time. Not a lot of choices. Hotel is in a good location, close to major highway connections and places to eat. Beds were very comfortable although sheets don't fit well on newer mattress' and come off overnight. Heating system is very quiet compared to most hotel systems. Maid missed one day...

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1Thank keith380
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you for taking the time to tell us about your recent stay. Thank you for all your kind comments about our convenient location and fantastic staff. We loved having you and we look forward to a return trip.

Sacramento, California
Reviewed 3 weeks ago

The hotel and rooms are clean and well maintained. The breakfast is very good. The lobby is pleasant. The location is excellent . . . But the real reason to stay here is the friendly and efficient staff. Everyone working here during our stay could not have been nicer. It's time to upgrade the free Wi-Fi and TV options.

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1Thank robertkeen02
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you for taking the time to tell us about your recent stay. Thank you for all your kind comments about our fantastic staff, too often their heart of service is overlooked and it is so nice when they are complimented. We appreciate your feedback on the TV and wifi, we are always looking for ways to improve our guests...

Lewisville, Texas
Reviewed 4 weeks ago

Dated and not on par with Hampton Inns around the country. booking info indicates fitness center. If you call a treadmill fitness then ok. I expected more. Breakfast was your typical plastic eggs and undercooked bacon. Hamptons around the country are better than this one.

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Thank Dan G
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you for your review. We will use your feedback to improve our guests experience. We hope you will give us another opportunity to show you why we are rated best in Tracy.

Honolulu, Hawaii
Reviewed 5 weeks ago

I enjoyed the location of this facility, close to food, shopping and such. I will definitely stay here again if the need arises in the future. This was a longer trip 9 days so it is nic to be comfortable.

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Thank Bob B
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much for taking the time to tell us about your recent stay. We are thrilled you enjoyed your time with us and our convenient location. We look forward to having you back the next time you are in the Tracy area.

Reviewed December 13, 2016

Bathroom was not clean and the room floor was not clean. The door handle on the bathroom falls off. The bathtub had a dirty ring around it. I wore white socks in the room. They turned gray after a few walks around the room.

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Thank 416clarkb
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you for writing a review of your stay. We are so sorry to hear about your experience. We never want our guests to leave so unhappy. We hope you will give us another chance to show you why we are rated best in Tracy.

Reviewed December 7, 2016 via mobile

The staff was super nice and friendly. The free breakfast was good and provided a lot of choices. Even though some guests arrived near the end of the breakfast time, they still provided fresh items to select from and those of us that were already eating were not rushed out.

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Thank Jeannine A
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much for taking the time to write such a nice review. We are thrilled you enjoyed your time with us and you were able to see how awesome our staff is. We appreciate your positive review and we hope to have you back on your next trip to the Tracy area.

La Habra, California
Reviewed November 28, 2016

Great location and staff very friendly and helpful. Breakfast excellent. Pool was great but no spa. Room clean cozy and plenty of space. Isabel at the front desk was very friendly and helpful. Also having coffee in the lobby all day was great!

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Thank scotttV3215II
Virginia G, Manager at Hampton Inn Tracy, responded to this review

Thank you so much for taking the time to write a review. Here at Tracy Hampton we strive to provide our guests comfortable and welcoming stays, and we are thrilled we accomplished that goal with you. We really appreciate all of your kind comments about the staff. Too often their heart of service gets overlooked and it is so nice...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hampton Inn Tracy hotel is conveniently located 5 miles from downtown and within walking distance to West Valley Mall. Close proximity to Tracy Premium Outlets, Tracy Movie Theater and the Tracy Historical Museum. Serving complimentary hot breakfast daily. Enjoy free Wi-Fi, indoor pool, fitness room and business center. Review the Hampton Inn Tracy special offers and hotel deals and enjoy great savings by booking one of our packages. ... more   less 

Additional Information about Hampton Inn Tracy

Address: 2400 Naglee Road, Tracy, CA 95304
Location: United States > California > Tracy
Price Range: $117 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Tracy 2.5*
Number of rooms: 62
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Also Known As:
Hampton Inn Tracy Hotel Tracy
Tracy Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Tracy staff and other travelers.
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hthr1, your review is so extraordinarily and poorly written it's no wonder it's only your second. I'd hide in the shadows, too, if I was that unintelligent.

I'm curious to know if you somehow think having a disabled child warrants special privileges above others? If the hotel was sold out, did you think they should knock on someone's door and tell them they need to get out so you can have the room of your choosing? There are so many subjective claims in your review that offer no objective reasoning, i.e. "the staff is inept" or "Virginia is a beat that outwardly discriminates against disabled people"... prove it.

See, I'm a disabled veteran and my stay at the Hampton exceeded 7 continuous months; meaning, I have a very knowledgable view on the capability of the staff and operations of the hotel. I've also often discussed the same with other customers. The day I arrived I discussed my long stay with Virginia and demanded I be put into their best room. She very politely and professionally told me she was unable to do that because it wouldn't be fair to other long term guests. I tried to go around her the next day and was directed to the manager's voicemail; but it turned out Virginia was the manager to return my call and she was STILL amazingly professional, considerate of my request, and apologetic that she could not accommodate me. After a short two weeks, I realized that it was ME who was wrong... and I totally understood why Virginia was unable to give me the bigger room for free. Know what I did? I immediately apologized.

Let's discuss that for a moment; you're complaining it's outdated? Go look all around Tracy, not one of the hotels in the entire town are updated more. Why would the management company spend the money to update a hotel that sells out 75% of the month? That would be the worst business decision in the world; and even more people keep coming because the bay area is so expensive. Sure, let's give away more expensive rooms for free and spend a few hundred thousand dollars updating a hotel that can't possibly bear more profit. I wouldn't expect you to understand this, given that you can't think more than 2 feet in front of your face.

Plenty of customers get late check outs and plenty of disabled patrons are tended to with extreme courtesy because ALL GUESTS ARE TREATED WITH EXTREME COURTESY. See, I can tell by reading your review that you are selfish, rude, and think you are entitled because you have a disabled child; I would kick you out at check out time also. I'm sort of glad you'll never stay there again, I'd hate to run into you while you were at the front desk crying that the vending machine was mean to you.

5 months ago

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Questions? Get answers from Hampton Inn Tracy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose rooms between 01 - 10 range on any floor, for great parking entrance.”
 of 5 bubbles JerryFlanagan, Jun 16, 2016 | Read review
“They have good soundproofing on windows since near highway”
 of 5 bubbles NATS_fan_01, May 22, 2016 | Read review
“I doubt this hotel has any substandard rooms -- "on the ball"”
 of 5 bubbles douglasmZ6631PM, Apr 16, 2016 | Read review
“away from highway”
 of 5 bubbles orracle, Mar 18, 2016 | Read review
“Second floor is the best”
 of 5 bubbles robertrR7802SS, Nov 26, 2014 | Read review
5 of 5
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