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Extended Stay America - Los Angeles - Torrance - Del Amo Circle

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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
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76 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Houston, Texas
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

I visited for an overnight stay. When I arrived, my room wasn't ready so I was asked to come back after an hour. When I returned, I was taken to my room. I noticed the light switch in the bathroom didn't work at all so I called the front desk. The lady came to my room and realized it wasn't... More 

Helpful?
Thank zizouzidane
00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo Circle, responded to this review

Please accept our sincere apology for your recent experience. We strive to provide exemplary customer service and clean, comfortable amenities, and I apologize for this unfortunate oversight. I am glad to hear that our staff was attentive and addressed the issue satisfactorily but I can certainly understand your lack of confidence in overall detail. I can assure you this is... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for 6 days for business. The location is very good. There is a shopping mall and many restaurants nearby. Breakfast is a very light pick'n go type. Felt bit expensive with the service. ビジネスで6日間宿泊しました。ホテルの立地は非常に良いです。ショッピングモールも近くにありますし、レストランもたくさん近所にあります。朝食はロビー脇にコーヒー、マフィンとスナックバーのみの、自分でほしい分を部屋に持って行って食べる簡単なもの。サービスの割に料金が高いと感じました。

Helpful?
Thank chijiiwat
00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo Circle, responded to this review

Thank you for reviewing your stay at Extended Stay America - Los Angeles - Torrance - Del Amo Circle. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping, and are glad it worked so well for you. We value your feedback and look forward to seeing you again. Have a great day!... More 

Orlando, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Stayed 2 nights, musty smell, thank goodness we were able to open window for fresh air. Kitchenette, with microwave but no utebsils, no coffee machine, no hairdryer. Breakfast was miserable, expected to eat your porridge oats out of a cup, sweetened milh and vanilla milk for coffee and tea. What's wrong with normal milk, does everything have to be unhealthy??

Helpful?
Thank greynomad1949
00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo Circle, responded to this review

Thank you for being our guest. We are sorry our hotel did not meet all your expectations. We apologize for any miscommunication regarding our in-suite amenities. Our guests often bring their personal items from home to use in their suite, so that's why our hair dryers and toiletries are available upon request at the front desk and always complimentary. Kitchenware... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Technically, the room was clean, but it was a bit worn. Dated interior. The hallway smelled as though the carpet had gotten wet and they had a blower running the entire 2 days I was there. I chose this hotel because of it's location - it was a quarter of a mile from the project site I was there to... More 

Helpful?
Thank Marleen H
00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo Circle, responded to this review

Thank you for sharing details of your recent business stay at our hotel. I am happy you enjoyed our location which was perfect for your needs and our front desk service. However, I truly regret you were not completely satisfied with your room and our internet connectivity. I will share your concerns with the respective department. We look forward to... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 14, 2016 via mobile

Nothing to special about this place. Good place if you are looking for a reasonable priced place to stay for a night. The overnight staffs attitude however was extremely poor though stating that I did not have a reservation when my party had already checked in prior that day. Room was decent size. Pretty clean however when we asked for... More 

Helpful?
Thank Fred B
00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo Circle, responded to this review

Thank you for the feedback about your stay at our hotel. We are sorry to read there were some concerns during your stay, and that you were not happy with the service provided by our associates. To make sure this does not happen again, we are actively working with our staff to improve our guest experience. We appreciate your comments... More 

Kochi
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed August 14, 2016

The room was good sized; its kind of a service apartment with microwave, fridge and utensils (on demand). In fact everything incl. hair-dryer is on demand here. No full fledged Breakfast - Just oats, fruits, coffee / hot chocolate, cakes, energy bars. There is no house-keeping unless you ask them (i think) Its close to the Del Amo mall and... More 

Helpful?
Thank ideepakc
00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo Circle, responded to this review

Thank you for sharing your experience with us! We are happy you had a great stay at Extended Stay America - Los Angeles - Torrance - Del Amo Circle. We appreciate your kind comments regarding our convenient location to various shopping options. We would like you to know that while our housekeeping is done on a weekly basis to respect... More 

San Diego, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 6, 2016

We were up in Torrance last weekend and I couldn't see spending $200+ for a hotel room so I booked a room at Extended Stay America. Never again. The appearance of the outside of the facility far surpassed the condition of the inside. Upon check-in I was informed that the hotel was booked solid. We were given a nonsmoking room... More 

Helpful?
Thank P F
00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo Circle, responded to this review

Thank you for taking time to evaluate your stay. Our goal is to maintain the highest standards, and we apologize for falling short of this and that you were less than impressed with your suite and the cleanliness factor. We apologize for the lack of providing you with a fresh and clean guest suite. Your feedback is invaluable and highlights... More 

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San Francisco,CA
Level Contributor
188 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
1 of 5 stars Reviewed July 12, 2016

This place was a bit unusual. Firstly, there is no 24 hour front desk. Its only available from 6:30am until 10:30pm. Outside of these times you pick up the house phone mounted in the entry vestibule and dial a number. However, the phone doesn't work. Not even a dial tone. So, we wound up calling the main number. After about... More 

Helpful?
Thank craig_traveler
00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo Circle, responded to this review

We appreciate your feedback about your experience at our hotel. We appreciate that you selected our hotel and our brand for your recent stay. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why... More 

Las Vegas, Nevada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 3, 2016

I was greeted by a very friendly receptionist named Shameka. I was a bit early but she set me up in the waiting area and let me know when the room was ready for me. The room was a good size but it was immediately clear that it had not been remodeled in quite some time. Everything looked pretty worn... More 

Helpful?
Thank Carl C
00esa, General Manager at Extended Stay America - Los Angeles - Torrance - Del Amo Circle, responded to this review

Thank you for staying with us and for taking the time to post a constructive review about your business visit. We are glad to hear that your overall stay was satisfactory and you enjoyed the service provided by Shameka at the front desk. Although you liked the size of your room, we are sorry your accommodation and our hotel did... More 

Stockton, California
1 review
1 of 5 stars Reviewed May 15, 2016 via mobile

Mattress had pee stains spiders in bathroom no utensils to eat or cook no towels service room smelled molded customer service was bad breakfast on the go was empty never again will i reserve anothe at this hotel

Helpful?
Thank Renea R
00esa, Manager at Extended Stay America - Los Angeles - Torrance - Del Amo Circle, responded to this review

Dear Renea, Thank you for sharing your review and the details surrounding your recent stay. I appreciate you bringing these issues to my attention, and I assure you corrective action has been taken. Our team's first priority is to provide exceptional service and accommodations to our guests, and we obviously missed the mark. I regret our staff did not promptly... More 

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Near Extended Stay America - Los Angeles - Torrance - Del Amo Circle

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Los Angeles - Torrance - Del Amo Circle

Address: 3995 W Carson St, Torrance, CA 90503-6716 (Formerly Homestead Torrance)
Location: United States > California > Torrance
Price Range: $109 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Torrance - Del Amo Circle 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Homestead Torrance Hotel Torrance
Extended Stay America Torrance
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