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Extended Stay America - Los Angeles - Torrance Harbor Gateway

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Extended Stay America - Los Angeles - Torrance Harbor Gateway
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116 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 15, 2016

check in was smooth and the gentleman at the counter was very friendly and helpful. the room was nice and the bed comfy. very clean and quiet. would stay there again. was happy that there were places you could walk to eat at.

Helpful?
Thank Debbie L
Sacramento, California
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 3, 2016

The price online was very attractive, especially considering the closeness to the event I was attending. However, upon pulling up, you're gaze is immediately drawn to the overflowing trash can at the entrance. I tried checking in, and was informed that there was no room ready for me yet, at 5:30 in the afternoon. The hotel was obviously understaffed, filthy... More 

Helpful?
Thank osokdfa
Atlanta, United States
2 reviews
4 of 5 stars Reviewed July 15, 2016 via mobile

This was about the cheapest place I could find "without outside doors" and it was fine for my purposes. Lobby area was clean, free breakfast items, good service. There were stains on the carpet and a blanket in my room, but I felt that the place was at least clean enough "on the surface" for me...clean freak types would agree.... More 

Helpful?
Thank Virginia Lee S
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

Virginia - Thank you for your review. We are glad that you enjoyed your stay with us and found us to be a good value. We hope to host you again in the future. More 

Phoenix, Arizona
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 21, 2016

Husbands company booked him into this property while we moved locations. So we had some time to evaluate the property. Our room was a corner room which had some extra space. If you can get one of these, you should, the extra windows allowed for a nice cross breeze. All of the facilities were well maintained and clean. We had... More 

Helpful?
Thank Icewolf1
Manager_11525, Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you found our hotel to be clean, quiet and well maintained. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another enjoyable stay... More 

Orem, Utah
Level Contributor
251 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
2 of 5 stars Reviewed April 8, 2016

I hadn't stayed here before but I had business in the area so I gave it a try. I arrived a bit early, 1:15. The clerk told me my room wasn't ready and probably wouldn't be until 3:00 which is there standard check-in time. I asked if he could have the maid clean my room next. He said he would... More 

Helpful?
Thank Dale K
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

Thank you for providing us with details about your stay. Please know that we are sincerely sorry that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have been working with our staff to make sure our rooms are ready in a timely manner for our guests as well as... More 

charlotte, nc
Level Contributor
8 reviews
5 of 5 stars Reviewed December 17, 2015

Staff were wonderful, Walmart behind hotel was convenient, booked through 3rd party so didn't realize coffee maker etc was an option, wifi was useless on phones, but the room was clean and the water was hot so would recommend

Helpful?
Thank Deb S
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies for the Wi-Fi issues you experienced. Still, I am glad to read that you enjoyed our convenient location as well as our comfortable rooms. I truly appreciate your kind comments regarding our friendly customer service. Once more, thank you for posting your review. We look... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 17, 2015 via mobile

Extended Stay at 19200 Harborgate Way in Torrance, Ca. was the worse place I have ever stayed. When I checked in to my room, the sheets had not been changed but the bed was made. The second bed had the sheets on upside down and had cellophane candy wrappers between the sheets. I was moved to a second room and... More 

Helpful?
4 Thank Linda K
San Francisco, California
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed November 14, 2015

Had to stay for business ---- Toyota US HQ nearby. Although they are moving out of state in a couple years, so wonder what will happen to this hotel. It's already not in great shape--- room needs an overhaul. Carpets were worn and dirty; there is a kitchenette but the refrigerator outside door was scratched up and stained; couple of... More 

Helpful?
Thank gsbmst
Makati, Philippines
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 9, 2015

The staff has great customer service. The Manager Flora makes you feel like you're at home. Bathroom is bigger than Sheraton. The room was clean and spacious although housekeeping was only once I week, I think? Hey, you get what you paid for, this is not Four Seasons. Walmart behind the hotel makes it very convenient for you to buy... More 

Helpful?
1 Thank Wency777
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I'm so pleased to hear that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for your review. We look forward to seeing you... More 

San Francisco, California
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 27, 2015 via mobile

Rooms are decent sized, the kitchen is nice , very close to Walmart and food joints. I like there service for the price for $65 per night. Breakfast is basic , coffee , oats , fruits and muffins. The bedding is comfortable , free internet is very slow

Helpful?
Thank rajesh_the_traveller
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Los Angeles - Torrance Harbor Gateway

Address: 19200 Harborgate Way, Torrance, CA 90501-1317
Location: United States > California > Torrance
Price Range: $99 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Torrance Harbor Gateway 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stayamerica Los Angeles-Torrance Harbor Gateway Hotel Torrance
Extended Stay America Torrance
Torrance Extended Stay
Extended Stay Torrance
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