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Red Lion Inn & Suites Susanville

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Red Lion Inn & Suites Susanville
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176 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed overnight on our way to Reno. What a lovely surprise. Very clean & spacious room. Could not fault the room for the price. Breakfast was continental, everything was stocked so no problems with getting what you wanted. Would definitely stay again and recommend to others.

Helpful?
Thank N1460OVdeborahh
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hey, N1460OVdeborahh... Your review today is warmly received and much appreciated. it's rewarding for us to know our efforts are not in vain and we can provide sweet surprises for guests. Thanks for reaching out on our TripAdvisor page so other travelers can learn about us as well. Blessings and travel mercies be on you until your return. :-) More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had bad experience at a B&B and left and had no reservations for anywhere else in town, needed a place to stay for our anniversary weekend, Melissa worked her magic and found a room for us...we will be back!!!

Helpful?
Thank NjandJl
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Aww, NjandJl... Bless you two for giving us a chance to be part of your special get away. Life can turn on a dime sometimes, and we're glad we could be here for you too. Peace, dear lovebirds, until we see you again. :-) More 

Winchester, Virginia
Level Contributor
167 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location. Away from other hotels in south Susanville, CA. Swimming pool. Hot tub. Refrigerator Microwave, Coffee maker. Mix up on check in. Assigned to a room that was out of service. Assigned to another room & only one of two keys worked. When we checked in, one key card would let us in the room. Later in the day... More 

Helpful?
Thank Michael D
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Michael D... Sorry for the key card mishap. This is not usually the case, but given the nature of electronic key systems, sometimes glitches occur. Our WiFi is unrestricted for all our guests. Each guest is given login credentials at the time of check-in so we can keep our bandwidth just for guests and not off our property. Please... More 

Phoenix, Arizona
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The room is comfortable and spacious. Goodnight sleep in the king bed. Only one device can be on the wifi at a time per room. The exercise room has machines that don't work. Breakfast is well organized and plentiful; typical selections.

Helpful?
Thank Bike4Life_11
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hey, Bike4Life_11... Sorry you misunderstood our WiFi policy. Every guest in every room is afforded a unique login code to access our WiFi, but you have to ask for additional credentials. This keeps our bandwidth solely for our guests and not others who may live or pass nearby. Please know we're here to provide a stellar stay, so don't hesitate... More 

Brookings, Oregon
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was clean and comfortable. The hot tub was hot. clean, and accessible. The staff was polite and helpful. They even have a couple of pull through parking spots to accommodate large motor homes and trailers! Very nice complimentary shampoo and soap! The only real "downer" was the towels were a bit on the worn side, not bath sheet... More 

Helpful?
Thank Patricia R
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Patricia R... Please know we're always here for your comfort; which includes additional towels, bedding, and even toiletries. A quick call to our front desk will bring remedy as quick as can be. When a guest books themselves online, we are not afforded the opportunity to speak directly to that guest until they arrive in person. We'd love to... More 

Portland, Oregon
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 15, 2016

I was given room 118 on the first floor. Turns out, this room has a large A/C unit right outside the window that was so loud, I realized it would disturb our sleep even with the window completely closed. I went back to get a different room, and the desk clerk left me standing there waiting while they helped someone... More 

Helpful?
Thank M0bileW0man
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Greetings, M0bileW0man... Thank you for bringing the AC Unit to our attention at the time of your stay so we could bring remedy for you by switching rooms. Maintenance was made aware of the issue and the AC is now working fine. I am afraid you are mistaken about our WiFi service. So we can keep our high bandwidth available... More 

Kansas
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 1, 2016

Have to agree with the other reviews. The hotel is clean and quiet. We had absolutely no complaints about anything. It was very easy to find and well located. My husband and youngest daughter enjoyed the pool and hot tub. We didn't take advantage of the breakfast so I can't give any insight there. Wouldn't hesitate to stay again or... More 

Helpful?
Thank Lmunster
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Greetings, Lmunster... Your TripAdvisor comments are much appreciated! Your recommendation to other travelers is as good as it gets in the hospitality business. We see you're from Kansas, so we hope all your Summer travels are safe and satisfying wherever you may go. Good on ya, dear lady. :-) More 

Tooele, Utah
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 28, 2016

Wow this was a great place! Check in process was fast and easy. The room was very nice and very clean. Soft bed, soft pillows, soft bedding. The bathroom had granite countertops and fluffy white towels, and the Cascadia Soapery toiletries were great. We didn't have time to enjoy the pool, although it looked nice. The best part: it was... More 

Helpful?
Thank glutenfreeutahn
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, glutenfreeutahn... So glad you made way to our part of the country from Tooele, Utah. We appreciate the shout-out on our TripAdvisor page today from your recent visit. Sorry we couldn't accommodate your GF needs this time around. We are thankful you had a great stay and your repeat business is very gratifying. Peace be yours until we see... More 

Whittier, California
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

This is the truth: Red Lion Inn in Susanville is clean. There is no complaint there. It's easy to get to off the highway. RV parking available. The bathrooms looked modern. Granite countertops & nice faucet. Plenty of clean & soft towels. The toiletries were upscale. The bed was big: king size. Bedding was soft. Plenty of pillows. Basic room.... More 

Helpful?
Thank ScenicSue
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Howdy, ScenicSue... Glad to have you travel up from So Cal and spend time in our neck of the California landscape. We're always appreciative when guests take a minute to write about us on our TripAdvisor page as well. Blessings to you wherever you may travel this Summer! :-) More 

Vacaville, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 17, 2016

Very clean and very quiet. We couldn't hear any neighbors other than a door shutting now and then. Good breakfast options. Hotel was located in a nice part of town, close to anything we needed. Close enough to Burney Falls, Lassen Park and Lake Almanor. Only drawback is that I thought the fee for our small dog was a bit... More 

Helpful?
Thank Gary S
cybercme, Public Relations Manager at Red Lion Inn & Suites Susanville, responded to this review

Hi, Gary S... Glad we could accommodate you on recent trip to Lassen County from Vacaville. Sorry that, due to the actions of others, we have to charge an additional pet fee. Oh that everyone had the same sense of pet responsibilities. Like you, we travel with our pets and wouldn't leave without them for sure. We're glad our pet... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Red Lion Inn & Suites Susanville

Address: 3015 Riverside Dr, Susanville, CA 96130 (Formerly High Country Inn)
Location: United States > California > Susanville
Price Range: $92 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Lion Inn & Suites Susanville 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
High Country Hotel Susanville
Country Inn Susanville
Susanville Country Inn
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