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Country Inn & Suites By Carlson, Sunnyvale

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Country Inn & Suites By Carlson, Sunnyvale
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815 Reviews from our TripAdvisor Community

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Showing 789: English reviews
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Reviewed 6 days ago NEW

There was a slight confusion when making my reservation at Country Inn over then phone, however I made the mistake when I booked my hotel room and did not realize till after that fact. The mistake I made was not realizing my room was not a standard room, it was an upgrade. Out of good faith Tam at the Front...

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Helpful?
Thank chris G
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear chris G, Thank you for staying with us and for taking your valued time to write us a review. Guest comfort and satisfaction have always been among our top priorities; therefore, we are very excited to know that you were able to enjoy your experience at the hotel, especially with the level of customer service that our Front Office...

Sacramento, California
HOTEL’S FAVORITE REVIEW
Reviewed March 6, 2017

Just stayed one night at the Country Inn and Suites in Sunnyvale. We were in town for a baseball tournament at Twin Creeks so stayed just one night. I have stayed at numerous places in the area over the last five years and I have to say, this was my first time that I have stayed at the Country Inn...

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Helpful?
Thank Chris J
About Hotel's Favorite Review
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear Chris J, Thank you for staying with us for your baseball tournament at Twin Creeks. We are very excited to welcome you and your team and knowing that you were able to enjoy our convenient location, complimentary buffet breakfast, reasonable room rate and the level of customer service that our staff provided has made all our hard work paid...

Durham, North Carolina
Reviewed 1 week ago via mobile

PROs - shampoo and conditioner smell good - good water pressure in shower (Yes, I'm trying hard to find some good things) - $20 Uber from SJC CONs - room temp fluctuated a lot - Lilliputian sized toilet - super low counters Nothing good. Nothing bad. It's just a hotel ... if the price is right for where you need...

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Helpful?
Thank 150hotelnightsayear
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear 150hotelnightsayear, Thank you for staying with us and for your valued feedback. Guest comfort and satisfaction have always been among our top priorities; therefore, after carefully reading all your comments, we are happy to know that you were able to enjoy some areas of the hotel and also would like to apologize for any inconvenience that you might have...

alpine, United States
Reviewed 1 week ago

easy to commute, friendly staff, rooms are clean and good space with double beds. TV, fridge & microwave inside the room. nice closet to hang the clothes. shower was good and everything working without issues. it may have a little old look, but very comfortable with all amenties. Some of them i could not make use of it, as time...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 966chitras
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear 966chitras, Thank you for staying with us and for your valued feedback. We are very excited to know that you were able to enjoy our convenient location, comfortable and spacious guestroom and the level of customer service that our staff provided. Such positive feedback reassures us that we are continuing in the right direction and will continue to improve...

Reno, Nevada
Reviewed 1 week ago

Came to this hotel blindly, on a recommendation from family. Room was spacious, clean and did the job. Has a small reefer, microwave and coffee pot. The breakfast bar is one of the best I have had. Large variety and will everyone's pallet. Staff was exceptionally nice. I had a problem connecting to the Wifi and fixed it immediately. I...

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Helpful?
Thank Deehab
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear Deehab, Thank you for staying with us and for taking your valued time to write us a review. Guest comfort and satisfaction have always been among our top priorities; therefore, we are very excited to know that you were able to enjoy your comfortable and spacious guestroom, complimentary buffet breakfast and the level of customer service that our staff...

Ogden, Utah
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank rebeccatV4018VC
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Garfield Heights
Reviewed 1 week ago

Hi. My name is Erica Patrick-Vanzant. My husband were guests in your hotel. We originally were supposed to have checked in on April 6th but our flight was cancelled. The staff was very helpful about our plan change. Fresh towels were offered. The breakfast was a great variety. They even reserved all of the family and friends who reserved on...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank ericap363
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear ericap363, Thank you for staying with us and for taking your valued time to write us a review. Guest comfort and satisfaction have always been among our top priorities; therefore, we are very thrilled to read all your positive feedback about the experience you had at the hotel, especially with our complimentary buffet breakfast, your comfortable guestroom as well...

Dallas, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank joelf450
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Seattle, Washington
Reviewed 2 weeks ago

3 rating is probably more generous. This would not be a place of choice moving forward. We were here for business. While the room was ok, the location was in the middle of small office complexes that even the Uber driver that drove here was surprised this existed. As i didn't have a car and it was already getting late...

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Helpful?
Thank Scouting_the_world
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

Dear Scouting_the_world, Thank you for staying with us and for taking your valued time to write us a review. Guest comfort and satisfaction have always been among our top priorities; therefore, I am very sadden to know that you were not satisfied with the experience you had at the hotel, especially with our hotel location and the Fountain Bar &...

Northern Virginia, Virginia
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Stephanie C
An M, Front Office Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Sunnyvale

Address: 1300 Chesapeake Terrace, Sunnyvale, CA 94089
Location: United States > California > Sunnyvale
Price Range: $121 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Sunnyvale 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Country Inns & Suites Sunnyvale Hotel Sunnyvale
Country Inns And Suites Sunnyvale
Country Inn Sunnyvale
Sunnyvale Country Inn
Hotel Style:
#1 Family Hotel in Sunnyvale
#1 Business Hotel in Sunnyvale
#2 Romantic Hotel in Sunnyvale
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Sunnyvale staff and other travelers.
4 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Sunnyvale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room not next to the stairwell.”
Deehab, 1 week ago | Read review
“I had a room over looking the pool on the first floor and it was very nice.”
J6965BUchrisj, Mar 6, 2017 | Read review
“Rooms in the upper floors are quieter especialy those where are the fancing into the pool area.”
518pavelb, Feb 26, 2017 | Read review
“Rooms that overlook the pool and patio”
Hotelier626, Jan 27, 2017 | Read review
“Front Desk is extra courteous, Clean, Modern, Free Fast Wifi, Great Location, Free Parking and Free Breakfast.”
B6287JQdavidh, Jan 26, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question