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I would give this hotel of five if not for the incredibly high room rate… And that I completely enjoy the facilities, the pool, my room, the restaurant. The bed is very comfortable. I recommend getting the breakfast included in the room rate.
I recently stayed at the Sunnyvale Sheraton for business. The location is convenient. The facilities are clean and welcoming. The onsite restaurant is quite nice. The staff were very helpful and friendly.
On this trip, I had to check out a day early due to...More
Thank Daniel R
Response from Dan R, General Manager at Sheraton SunnyvaleResponded May 10, 2017
Thank you very much for sharing your recent experience during your stay. I am glad that Sabrina was able to assist you in getting to the airport. We look forward to seeing you on your next stay. If we can be of any assistance with...More
SPG gold member for 20 years and I travel a LOT for business. I would not choose to stay here again. The staff was very nice but beyond that, not a great experience. Attached are some photos of the room. The carpets and interior looked...More
Response from Dan R, General Manager at Sheraton SunnyvaleResponded 1 week ago
Thank you for taking the time to provide us comments on your recent stay at the Sheraton Sunnyvale Hotel.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More
Great staff at check in. Mariana was great. Tub didn't drain for shower. Carpet was dirty in room and musty animal smell. Staff took note at checkout but cleaning people should have highlighted it before check in. Good grounds and conceive by location. Oh the...More
Response from Dan R, General Manager at Sheraton SunnyvaleResponded 2 weeks ago
Thank you for taking the time to provide us feedback on your recent stay here at the Sheraton Sunnyvale Hotel.
I am looking into the issues with your room, as we do have a preventive maintenance program in place. I will continue to...More
Hey - I was a bit disappointed by my stay. Im an SPG Corporate Member, and they were unable to locate my account number, despite giving them my license, and SPG AMEX card.
The supervisor came to my room with a 1-800 number written on...More
Response from Dan R, General Manager at Sheraton SunnyvaleResponded June 10, 2017
Thank you for taking the time to share your thoughts regarding the issue of your SPG account, and guest room issue. We appreciate you bringing it to our attention. We pride ourselves in our customer service and it is disappointing to hear that...More
$132 - $714 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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