I just hosted an event at The Domain Hotel. The meeting space is large, well lit and conveniently located right off the lobby. There is close parking both in front and underground. The guest rooms are clean and well appointed. Perhaps best of all the management and staff are friendly, attentive and supportive. They truly helped to make my event a success.
I again hosted a trade show at the Domain Hotel and it's a great place. The 3800 square foot meeting room is clean, well lit and easily accessible from the lobby. The management and staff are professional and attentive. They ensured that all my needs were met. This helped ensure a successful event for me.
the bathroom sink was majorly cracked and literally falling apart. The faucet was also damaged. This leads me to believe that no one inspected or cleaned the bathroom after the previous guest prior to my arrival. Gross. Also, the toilet ran all night long which only added to my discomfort and my sense of being in a dirty, broken room. I left anxious and unrested.
We were visiting on a short family trip and chose this hotel based on the glorious reviews on Trip Advisor. The room had no natural lighting. The only window was facing a hallway so the blinds had to be kept shut. As for the room itself, it was poorly maintained. Can’t tell the last time that the carpet was cleaned. The bathroom walls has mildew and water damage. The water pressure was low and it took forever to get any hot water. The bathtub took forever to drain. Since we had put crawling infant we couldn’t set her down on the floor due to the unclean carpets and dangling cords everywhere. Early morning we were woken awake by noises from adjacent rooms. This was not a great stay for us and we would t be coming back to this hotel.
I’m calling this the ten foot hotel because from ten feet away, everything looks fine. Take a closer look and suddenly all sorts of issues start popping up. The staff and service are prompt and polite, but for the hotel itself? there are just too many issues to paint a complete picture. This hotel is run down to the point where everything needs to be stripped away and redone. They need to increase their maintenance budget as well. They need to get their basics in order first, like hot water and water pressure? Seriously, the water pressure is so low it takes a good two minutes to wash your hands, and it takes at least 5 minutes of letting the tap run before hot water starts coming. And I can tell that the pipes aren’t insulated because the water becomes cold again not even 30 seconds after turning off the water. This place is not safe to bring your children either. There are way too many cords dangling for everything and the floor is so dirty you can see black on your socks from just a few minutes of walking around the room without shoes on. There is mold in the tile grout in the bathroom, water damage causing the wall paper to peel, the cabinets have water damage from the refrigerator defrosting and leaking water, and the elevator is so janky I thought it would break at any minute. All the gimmicks need to go, like horrible sleep number bed and iPod player that still uses the 30 pin connector.…
Sam is amazing!! This hotel is awesome and totally accommodates you! I highly recommend. If you need somewhere to go when you’re on Santa Clara for the weekend i definitely recommend the domain hotel. Ask for Sam and she will help you with all your needs!
We live in the area and wanted a nice day to spend in the pool. We booked the two queen bed with balcony and couldn't be more pleased. The rooms are very clean and the beds are super super comfortable. 5 stars for the rooms. The pool is amazing and they have a few toys for kids to play with. This is our 2 time staying here for a stay-cation and it's never crowded. The staff has always been amazing. The General Manager has checked us in both times and is very nice and easy to talk to. The rest of the staff when either come down to ask a question or just anything are all amazing and super friendly. We've stayed at a lot of hotels out of town. This one for the price is totally Worth it for the rooms/staff/ and amenities. 5 stars
Room was very clean. Property was very well maintained and very modern. Staff was super nice & helpful. Pool & poolside was very nice & well maintained. Very quiet area but yet in the city. Easily accessible to major freeways. Free parking. Highly recommend.
I just stayed at the Domain Hotel while hosting a coin show in their 4000 square foot meeting room. It was as close to perfection as you could hope for. The guest room was modern, comfortable and filled with nice amenities. The meeting space was clean and well lit with air conditioning that kept the room temperature just right. The management and staff of the Domain Hotel are top flight. They pay close attention to detail, constantly check to see that all is well and even offer suggestions to try to improve your event / experience. The Domain Hotel is the place to stay as well as host a meeting.
Me and my boyfriend had decided to stay at this hotel for a Valentines getaway and employees Marisela and Jonathan were absolutely wonderful and provided outstanding customer service and were very patient with me. They were able to assist me with upgrading my room and also setting up a special Valentine’s Day package for our room . We loved our visit and definitely will be back!
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