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Days Inn & Suites Sunnyvale

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Days Inn & Suites Sunnyvale
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281 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Santa Fe, New Mexico
1 review
2 of 5 stars Reviewed 5 days ago NEW

Staff was rude and arrogant. Facility is in need of upgrade. Too pricy for the condition of the facility, rooms, and grounds. Encountered a problem with stay that was not resolved satisfactorily.

Review collected in partnership with Days Inn

Helpful?
Thank 997al2016
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

We are so sorry that your stay with us was spoiled by one member of staff. This is most unusual, we are renowned for our friendly and helpful staff. We will be reviewing your comment with the relevant department, and we will ensure that such an incident does not happen again. We sincerely hope you will give us another opportunity... More 

Napa, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I travel a lot and stay in many hotels around the world. This was one of the worst! The Motel 6 was actually better, and I thought it was bad. Here are some of my experiences: -The desk clerk at check-in was not friendly, and I had to ask where the room was located. -The chain on the door was... More 

Review collected in partnership with Days Inn

Helpful?
1 Thank naparj
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

We are very sorry, and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This is not the usual feedbck that we get, and not the usual experience that our guests have. We believe that we provide a clean, safe place for our guests to stay. Thank you for your comments... More 

Travelers are raving about these Sunnyvale hotels

Hanford, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a concert at Shoreline. Easy commute and good location, Friendly staff, great rooms and a really nice breakfast.

Review collected in partnership with Days Inn

Helpful?
Thank Lisa B
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Lisa, thank you for your review. We love to hear comments like yours - many people have this experience when they stay with us but don't take the time to leave a review, so thank you! We'd love to welcome you back when you're next in the area. Best, Hotel Management More 

Porterville, California
1 review
1 of 5 stars Reviewed 2 weeks ago

Bathroom disgusting very sketchy customers neighboring room was slamming doors at 3 am and broke a window took front desk 10 minutes to walk down to control situation.

Review collected in partnership with Days Inn

Helpful?
Thank kylesT2732DF
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Dear guest, thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible and it is always a disappointment when we learn one of them has left with a less than first-rate experience. We are renovating our bathrooms one at a time. There was an unruly guest during your stay... More 

Novi, MI
1 review
3 of 5 stars Reviewed 3 weeks ago

Overall, the hotel isn't bad. The room is clean, with a decent bed, mini-fridge, a large screen TV, and the wifi works reasonably well. The laundry machines needed some repair. The washing machine spin cycle was ineffective, so the clothes came out dripping wet. The dryer's exhaust pipes probably need to be cleaned to get the lint out, since the... More 

Review collected in partnership with Days Inn

Helpful?
Thank E3077TQtimothym
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Dear guest, we are very sorry that you did not have a fully pleasant and relaxing experience with us. We aim to exceed our guests' expectations. I cannot explain the key card failures, but perhaps there may have been a piece of electrical equipment such as a cellphone nearby to cause it to demagnetize. I have to say that your... More 

Stockton, California, USA
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 24, 2016 via mobile

The front desk was so rude. He never looked up or welcomed us. He kept his head down in the computer. Never stood up. We put credit card and ID on the counter and he was so ignoring us he asked for the ID so we slide it closer to him and he still didn't look up or move. Not... More 

Helpful?
Thank NATALIE R
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Dear Natalie, We are so sorry that your stay with us was spoiled by one member of staff. This is most unusual, we are renowned for our friendly and helpful staff. We will be reviewing your comment with the relevant department, and we will ensure that such an incident does not happen again. It's great that you loved the rooms... More 

Everett, Massachusetts
1 review
4 of 5 stars Reviewed August 24, 2016

I stayed here while picking up my child from Stanford. It was a little far away but very convenient to the highway. The room was great. It was a little sparse with color, but that's fine in a hotel room. The bathroom was an accessible bathroom which was nice but the entire bathroom floor flooded when you took a shower... More 

Review collected in partnership with Days Inn

Helpful?
Thank 31traciee
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Dear guest, thank you for staying with us recently, and for reviewing our hotel. We are delighted that you enjoyed your room and appreciated our service so much - we will be sure to pass your comments to the team. We appreciate your feedback about the bathroom, please know that we are looking into this. Thanks again, we look forward... More 

Reno, Nevada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 16, 2016

room 234 clean and updated. was a hole in the wall in the bathroom but no biggie. I was pleasantly surprised. the mattress was comfy enough not completely hard like some days Inn I've been to. quiet corner room and when the neighbors kids next door started running outside and screaming the staff put a stop to the noise very... More 

Review collected in partnership with Days Inn

Helpful?
Thank Rhonda G
DaysInnSunnyvale, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review

Dear Rhonda, we are delighted that you had such a comfortable stay with us, and that you found your room so clean - providing a clean, comfortable room is our number one priority. Thank you for your comment about our staff, we get this type of feedback a lot, and we just love to get it, our staff is our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our amenities are designed to make business travel a pleasure. Here you will find high-technology companies, abundant recreational and entertainment choices and storybook landscapes. The Days Inn and Suites Sunnyvale is centrally located South of San Francisco Bay in the heart of Silicon Valley, convenient to major Fortune 500 companies, Shoreline Amphitheatre, Stanford Shopping Center, and beautiful Stanford University. We look forward to hosting your next stay in the Silicon Valley. ... more   less 

Additional Information about Days Inn & Suites Sunnyvale

Address: 504 Ross Dr, Sunnyvale, CA 94089-1442 (Formerly Sundowner Inn)
Location: United States > California > Sunnyvale
Price Range: $108 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Inn & Suites Sunnyvale 2.5*
Number of rooms: 105
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Also Known As:
Sundowner Hotel Sunnyvale
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