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TownePlace Suites Sunnyvale Mountain View

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TownePlace Suites Sunnyvale Mountain View
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95 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a very pleasant stay. Every team member went out of their way to make us feel welcome. They were friendly & engaging without being intrusive. Our room was clean. And the only complaints were the a/c ran loud when it turned on & the chair in the room needed replaced! We are loyal Marriott customers & we will... More 

Helpful?
Thank 52amy
2 reviews
4 of 5 stars Reviewed August 5, 2016 via mobile

Rooms were clean. Furniture was better in my room than I had seen in previous reviews. The patio area was nice and the old hot tub I had seen in older reviews has been bricked over. Nice, functional continental breakfast with a waffle maker, fruit, eggs, milk, cereal, breads and bagels, coffee and juice. Bed was comfortable. Staff was friendly... More 

Helpful?
Thank Shonda G
New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed July 26, 2016 via mobile

This hotel is upward of $300 a night weekdays most of the time. For this rate your free internet barely works and free food is barely edible. Weekend rates often go below $150 and that's what it's worth at best. Avoid this place for business travel at all times, it's completely inadequate. And avoid for family travel too unless you... More 

Helpful?
Thank Vlad G
Benjamin R, General Manager at TownePlace Suites Sunnyvale Mountain View, responded to this review

Dear Vlad G, Thank you for you recent post to Trip Advisor. I apologize if you felt your stay was less than adequate. I've advised my Operations Team regarding your concerns. If you have any specific items that you would like to discuss please feel free to contact me at your convenience. Best regards, More 

Travelers are raving about these Sunnyvale hotels

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2016

The staff was very friendly and accommodating! The rooms were clean, spacious and nice. Will definitely stay here again. They really went above and beyond to make my stay pleasant. Highly impressed with their professionalism and customer service

Helpful?
Thank Michelle H
San Diego, California
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 12, 2016

Patched wall where hair dryer used to be, but no hair dryer in room; shredded seat cover on worn desk chair; no luggage rack/stand; light inside microwave oven would not turn off, so had to unplug microwave when sleeping; no ice cube trays in refrigerator.

Helpful?
Thank yes2tennis
Benjamin R, General Manager at TownePlace Suites Sunnyvale Mountain View, responded to this review

Dear yes2tennis, Thank you for taking the time to post your review and provide feedback. We apologize that you found the room to be less than extraordinary. We make every effort to deliver the highest standards of comfort and cleanliness, and we're sorry that you didn't experience this during your stay. I've forward your review on to our engineering, housekeeping... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 28, 2016 via mobile

We checked in at midnight and found pubic hair in the bathrooms. We waited until 8 am and called the front desk to have someone clean it. At 8:30 no one was there and I called in with a reminder. He said the housekeeping just arrived and he will send someone. At 9 AM there was no one yet and... More 

Helpful?
1 Thank Nandan M
Benjamin R, General Manager at TownePlace Suites Sunnyvale Mountain View, responded to this review

Dear Nandan M. Thank you for informing me of your past stay. I have reviewed your comments and your dissatisfaction with my team. For this, I offer my most sincere apologies. Since then, we have implemented other tools and practices to improve our cleaning techniques and maintain Marriott Standards. As for the individual you encountered, appropriate procedures have been issued... More 

1 review
2 of 5 stars Reviewed May 17, 2016 via mobile

I've stayed at many Marriotts, and this hotel seems very disorganized, the doors leading to the rooms are left open, no one answers the phone for guest service at night for assistance, the only positive thing i can say is that the gentleman who checked me in was very pleasant, however his manager or colleague was totally unprofessional using profanity... More 

Helpful?
Thank lamon85
Benjamin R, General Manager at TownePlace Suites Sunnyvale Mountain View, responded to this review

Dear lamon85, Thank you for taking the time to inform me of your recent stay. I have reviewed your comments with my staff and team members, as we take your concerns very seriously. Rest assured, immediate steps were implemented to ensure the safety of our guest and facility. I do apologize for any inconveniences this caused during your stay at... More 

Hampton, Virginia
2 reviews
5 of 5 stars Reviewed April 28, 2016

The entire staff was friendly and accommodating. The rooms are spacious and clean There is ample parking in the front and the underground garage. There is a grocery store in walking distance of the property.

Helpful?
Thank SaJones93
USA
Level Contributor
425 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
3 of 5 stars Reviewed March 24, 2016

It is not a bad business hotel, but it is a much lower end compared to a Courtyard or a Residence Inn based on the Marriott brand. The staff is friendly. The hotel is clean. There is free wireless. It is conveniently located...especially helpful with a Safeway across the street if you want to bring your own food in for... More 

Helpful?
Thank MrPKI
Benjamin R, General Manager at TownePlace Suites Sunnyvale Mountain View, responded to this review

Dear MrPKI, Thank you for taking the time to advise me of your recent stay at the TownePlace Suites by Marriott in Sunnyvale. We appreciate your comments and concerns as it will be shared with our team members and we will put our best foot forward to act on, and striving for greatness. Thank you and we look forward to... More 

Banning, California
Level Contributor
100 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 17, 2016

First time at a Town Place by Marriott - was not sure what to expect. Was pleasantly surprised. Room well designed plenty of work space. Staff very helpful. Breakfast was really good. Great for someone needing to stay for multiple nights.

Helpful?
Thank Royston S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Sunnyvale Mountain View

Address: 606 S Bernardo Ave, Sunnyvale, CA 94087-1019
Location: United States > California > Sunnyvale
Price Range: $140 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Sunnyvale Mountain View 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Sunnyvale- Mountain View Hotel Sunnyvale
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