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The Grand Hotel

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The Grand Hotel
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589 Reviews from our TripAdvisor Community

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Showing 577: English reviews
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Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is my second stay at this grand hotel, and it continued to live up to its namesake. The lobby is elegant, and the guest room is spacious and very clean, with a comfortable bed. Breakfast choices, plus the omelet bar, are excellent and quite filling. Jarvis, the robot, was a trip to see at work!

Review collected in partnership with this hotel

Helpful?
Thank Roberto D
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice rooms, helpful friendly staff made for a pleasant stay. The pool and spa were great for some relaxation time. The included breakfast with an omelette station and 5-6 pm cocktail hour were a bonus.

Helpful?
Thank DMG33333
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is conveniently located. The room I got was large but felt dated. The breakfast was amazing and the staff is really friendly. Sadly they did charge me for some cookies from the minibar that I did not have, so if you are staying at this hotel make sure you check your receipts before you checkout.

Helpful?
Thank Sergio F
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your review and sorry to hear of the inconvenience. You can always contact us directly so that we can adjust charges on your minibar. Kind regards, Claudio Bono General Manager More 

Hawaii Kai, Hawaii
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was spacious and very clean. The facilities were amazing! I loved working out at 24-hour fitness. I would definitely recommend this hotel! You can't beat the friendliness of the staff. The omelette bar in the morning was delicious!!

Review collected in partnership with this hotel

Helpful?
Thank kathyfI5778BF
cbono2, General Manager at The Grand Hotel, responded to this review

We truly appreciate you taking the time to provide us your feedback! Our Staff will be happy to read your review. We look forward to welcoming you back soon at The Grand Hotel! Kind regards, Claudio Bono General Manager More 

Orland, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel and rooms were immaculate. The staff was wonderful; helpful, courteous and cheerful. The location was perfect for us. They offered a beyond generous happy hour and breakfast. The lounge are was beautiful and inviting, I could chill there all day!

Review collected in partnership with this hotel

Helpful?
Thank hollylynnd
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for the great review! We thank you for the 5 star review! We certainly look forward to see you again real soon! Kind regards, Claudio Bono General Manager More 

Queens, New York
1 review
4 of 5 stars Reviewed 4 days ago NEW

We loved the bathroom with 2 sinks and jetted tub. We also loved the large room with open space, a desk, and chairs. We did not see a small refrigerator we could use and the air-conditioning was a bit loud. Other than that, the hotel is very good. I would recommend to all.

Review collected in partnership with this hotel

Helpful?
Thank shuewens
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review and appreciate your valuable feedback. We hope to have the pleasure to welcoming you soon at The Grand Hotel. Kind regards, Claudio Bono General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great amenities: Live breakfast counter with table-sharing interaction with guests, spacious villa with fireplace in living room, filtered-water dispenser for bottle refill in lobby. While complimentary passes for nearby gym are provided, on-premise fitness center would be better.

Review collected in partnership with this hotel

Helpful?
Thank Hemant P
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review. We appreciate the 5 star ratings and noted your preference. We look forward to see you on a future stay at The Grand Hotel. Kind regards, Claudio Bono General Manager More 

Orinda
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is exactly what you see on the web. The staff was extremely friendly and very helpful with all my requests. I enjoyed the happy hours, the food was great as well the drinks and the room was super clean. I really enjoyed my state.

Review collected in partnership with this hotel

Helpful?
Thank 853johnnym
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you! We appreciate your feedback! We look forward to welcoming you back at The Grand Hotel soon. Kind regards, Claudio Bono General Manager More 

Miami Beach, Florida
Level Contributor
86 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have been staying at the Grand Hotel for over 10 years. We have always enjoyed the large rooms with double sinks and separate showers and tubs. The full breakfast buffet and Happy (though with lower quatlity complimentary beverages) Hour are nice amenities. The pool could be larger but is adequate. The staff, with exception of the surly omelette station... More 

Review collected in partnership with this hotel

Helpful?
Thank TuanBesar69
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the feedback! We are happy to read that you enjoy the refurbishment and we certainly hope you will be visiting us again soon. Kind regards, Claudio Bono General Manager More 

San Diego, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I am really impressed with this hotel. My room was very clean, large and inviting. The oversized bathroom was nice - especially the separate shower and bath. The place has a nice complimentary happy hour from 5-6, which was a nice touch & very much appreciated. The staff were extremely friendly and welcoming, parking was easy (and free), and there... More 

Helpful?
Thank PHRock
cbono2, General Manager at The Grand Hotel, responded to this review

At the Grand Hotel, we strive to provide the best customer service and amenities. Our staff takes pride in providing clean and comfortable accommodation. We look forward to see you soon at The Grand Hotel! Kind regards, Claudio Bono General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Banquet Room

Additional Information about The Grand Hotel

Address: 865 W El Camino Real, Sunnyvale, CA 94087-1154
Location: United States > California > Sunnyvale
Price Range: $131 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Grand Hotel Sunnyvale
Hotel Style:
#3 Best Value Hotel in Sunnyvale
#9 Business Hotel in Sunnyvale
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